Rostering Co-ordinator

7 months ago

Parramatta, Australia BARECARE Full time

**We are recruiting for a Rostering Co-Ordinator**

We are seeking an experienced rostering coordinator to join our close-knit team. This position suits somebody who enjoys building and coordinating every aspect of a very busy roster. It is a crucial role within the organisation. (Requirement - minimum 2 years in a rostering role where you had sole responsibility for all rostering, or similar administrative experience.)

**YOUR RESPONSIBILITIES**

The position of rostering officer is responsible for all rostering and related administrative tasks.
- Ensure Shifts are filled in alignment with Rostering guidelines, maintaining community sector legislation and SCHADS award
- Oversee the management of fortnightly rosters of approximately 100 employees.
- Experience with Shiftcare is desirable
- Assist community liaison to select suitable support workers to match participants requirements
- Maintain accurate records using roster software. (ShitCare)
- Accurately record customer services and relevant issues
- Ensure the database is accurate and up to date.
- Administration duties as required
- Other duties include handling cancellations and amendments, contact with clients and external providers and maintaining accurate and up to date information relating to day to day operations.
- Be the direct point of contact for support workers in relation to roster management and service delivery.
- Professional phone manner
- Liase with staff regarding changes and updates to the roster.
- Liase with participants to ensure they are aware of any staffing changes.
- Work closely with the client services team to schedule rosters to achieve optimal outcomes for participants and the organisation.
- Ongoing review, development, and implementation of improvements to rostering processes.
- Interpret SIL ROC’s and use these to construct/alter staff rosters
- Ensure compliance with industrial instruments and WHS legislation.
- Monitor and report on data to identify trends and opportunities for improvement.
- Train staff on rostering systems
- Contributing to effective staff consultations when rosters change
- Build and maintain relationships with all stakeholders.

**Team work and collaboration is a crucial aspect of this role as you will be working within a small admin team.**
- **EDUCATION AND SKILLS.**_
- Pass a National Criminal History Check
- Valid NSW Drivers licence
- NDIS screening card
- NDIS workers orientation module certificate
- Ability to work under pressure
- Strong knowledge and experience in NDIS
- Strong computer skills
- Professional Manner with the ability to communicate at all levels
- strong attention to detail and the ability to prioritise
- Highly organised.
- Professional phone manner
- **What you will need**_
- You must have previous industry experience in work force scheduling and planning of staff.
- Strong commitment of quality and a proven high level of work output
- Able to share relevant information with other team members in a timely and concise manner
- An ability to demonstrate flexibility and willingness to adapt to change working in fast paced environment
- Excellent Verbal and written communication skills with the ability to negotiate with others well.
- Knowledge of the disability support sector or community services is expected.
- Ability to work autonomously as well as in a team
- Strong time management skills

**Position is to start Immediatley once All checks have been verified**

**BARECARE** is a growing NDIS disability service provider operating in Southwest Sydney and supports participants across the Sydney region. Our passionate and dedicated employees assist our participants with all aspects of their daily lives including:

- Community Participation and Social Assistance
- Supported Accommodation (SIL)

Role Requirements - (Must Have )
- **Full Australian Driving Licence & fully insured vehicle**:

- **Valid First Aid and CPR Certificate.**:

- **Working with Children Check (WWCC).**:

- **NDIS Worker Screening Check or National Police Check.**

If you have any further questions pertaining to the role, please contact our

**HR - Recruitment & Retention Manager - Hernan Luna**

**Job Type**: Casual

**Salary**: $65k - 70k based on experience

**Licence/Certification**:

- First Aid Certification (required)
- CPR (required)
- NDIS Worker Check
- Working with Children Check (required)
- National Police Certificate (required)
- Driver Licence (required)

**Job Type**: Casual

**Salary**: $65,000.00 - $70,000.00 per year

Expected hours: No more than 40 per week

**Benefits**:

- Employee mentoring program

Licence/Certification:

- First Aid Certification (required)
- Working with Children Check (required)
- NDIS Worker Screening Check (required)
- National Police Certificate (required)
- Driver Licence (required)

Work Location: Hybrid remote in Parramatta, NSW 2150

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