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Medical Admin Manager

4 weeks ago

Canberra, Australia Icon Group Full time

**Management**

**ACT**

**Full Time**

**Icon Cancer Centre Australia**

**Administration Manager - Icon Cancer Centre Canberra**
- Lead a team of 4 medical administrators at our well-established cancer treatment centre as we strive to make a meaningful difference in our patients lives.
- Opportunity to manage the administrative function of both medical and radiation oncology practices
- Join our experienced, supportive and enthusiastic Site Manager, Nurse Manager and Radiation Therapist leaders to complete our management team
- Weekdays only (Centre Hours: 8am to 5pm Monday to Friday)
- Permanent Full-Time, Monday-Friday with a 9 day fortnight - Bruce, ACT
- What do we think it takes to thrive in this position?_

This role requires close coordination with all our disciplines and is a varied role which includes team management, billing, data entry and auditing, rostering, site maintenance, training and development and oversight over other daily activities. If you come from a medical administration background encompassing these types of duties and have a knack for leadership, we’d love to hear from you
- What does it mean to work at Icon?_
- “_
- It_
- ’_
- s such a scary journey navigating cancer care. But we are here to help, answer their questions and hopefully make them feel safe and supported. I like to play a small part in each patient's journey, and so we, as a team, strive to be exceptional. I just feel so content where I am right now. I know this is where I’m meant to be for my team, doctors and our patients because I can make a difference here.”_ Courtney Bridge, Administration Manager, Icon Cancer Centre Southport

**About the Role**:
We are seeking an Administration Manager to join our innovative and dynamic team. Based in Bruce on-site at the Canberra Specialist Medical Centre, this role reports to the Site Manager and is responsible for leading our administration team. This role will operate in a full-time capacity, working 76 hours per fortnight working 5 days a week Monday to Friday (shift times fall between the hours of 6am - 6pm if need arises).

**Key Responsibilities**
- Onboarding, training, rostering and management of administration staff
- Triaging referrals to Radiation Oncologists, Medical Oncologists & Haematologists
- Welcoming patients, collecting and entering personal details, scheduling appointments
- Oversee the efficient and effective management of Radiation & Medical Oncologists sessions
- Answering telephone calls and responding to enquiries
- Entering and processing patient billing and balancing daily banking and debt management
- Monitoring and assessing the administration care path of all patients
- Maintaining and managing patient information
- Assist site manager with recruitment of new staff

**About the person we're going to hire**:
Icon is committed to providing exemplary patient care to the community. To be successful in this role, you require to be highly motivated with a positive and enthusiastic attitude. You will be required to take on an integral role in the management of day-to-day administration activities and may be expected to offer occasional assistance across all current and future sites. If this sounds like you, we'd love to hear from you.

**What we’re hoping you can bring to the team**:

- Experience supervising and leading teams in a health environment
- Experience and knowledge of the private health fund claiming process
- Demonstrated commitment to customer service and successful development of long term relationships with external and internal customers
- Advanced knowledge of all patient billings i.e. Medicare, DVA and private patients (desirable)
- Knowledge of legislative requirements in a health care setting (desirable)
- Qualification or training in management and leading teams (desirable)

**Who are we?**

Icon Group is Australia’s largest dedicated cancer care provider and has expanded globally into Singapore, Mainland China, Hong Kong and New Zealand. We are built on a strong but simple vision - to deliver the best care possible, to as many people as possible, as close to home as possible.
- Here’s why our people choose us_

**Purpose, at Pace**: We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.

**Impact, at Scale**: We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.

**Connection, at Heart**: Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.

**Opportunity, at Hand**: We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.

**A few of our benefits**
- Company-wide rewards, re