Solution Analyst

**About Company**

Opasa is a technology services company based in Melbourne, VIC, focused on enhancing technology capabilities to drive business value, innovation, and growth. The company provides services in key areas such as Data/AI, Cloud, Cyber Security, and Digitization of customer journeys and business processes. Opasa is known for its expertise in solving complex IT challenges and supporting strategic business goals.

**Role Description**

This is a full-time on-site role for a Solution Analyst at Opasa in Melbourne, VIC. We are seeking a highly skilled and experienced analyst to join our dynamic team.

Employment type: Full time permanent/contract

Location: Melbourne, VIC

**Salary**: As per company norms

**Key Accountabilities**

Acting as a lead solution analyst should be able to gather requirements for various projects and provide ongoing support to the project team to ensure requirements are satisfactorily delivered.

1.Gather and understand technical requirements through meetings and workshops with other Telstra groups impacted by the project.

2. Assist in documenting the requirements and review to ensure they are complete.

3.Proficiency in Jira and Confluence tools.

4.Ability to understand architecture and the design of the solution for requirement traceability and to ensure the solution performs as expected.

5.Also assist with testing to ensure that the solution meets the requirements.

6.Identify, resolve, and/or escalate all issues that threaten the successful delivery of assigned initiatives.

7.Good time management and ability to successfully juggle multiple projects at the same time.

8.Good stakeholder management and ability to form good relationships with various stakeholders to manage their expectations and ensure their requirements are met.

9.Assist in documenting business processes, development of internal documentation and generating reports.

**Core Capabilities / Technical Skills**

**Core skills**

**Proven experience with Jira and confluence**
- Proven experience with agile based technologies and proficiency in writing user stories

**Understanding in Hbase, Spark and Elastic Search an advantage as well as some basic Linux skills**

**Excellent verbal and written skills**

**Workshop facilitation**

**Problem solving - ability to investigate and propose solutions to problems including data analysis**

**Assist with reporting**

**Technical Descriptors**

Time Management

**Excellent time management skills to meet the required project timeframes**

**Able to manage and prioritise workload to optimise business results**

Interpersonal skills

**Able to work as part of a tight-knit team, taking on feedback**

Technology Strategy

**Able to think strategically while developing technology solutions**

Stakeholder Management

**Excellent stakeholder management skills and ability to deal with diverse stakeholders (management, business users, architects, developers, external stakeholders)**

**Job Types**: Full-time, Permanent

Pay: From $100,000.00 per year

**Benefits**:

- Referral program
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplementary Pay:

- Retention bonus

Application Question(s):

- Are you having experience in Confluence ?

**Experience**:

- Analysis skills: 8 years (required)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Carlton, VIC 3053