Campaign Manager

3 weeks ago

North Sydney, Australia TPG Telecom Full time

Exciting time to join a top 100 ASX listed business with big goals
- Hybrid working arrangement - mix of WFH/office
- Access to a great selection of benefits

We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.

**This opportunity**

The primary objective of the CLM Campaign Manager role is to support the development and execution of lifecycle marketing campaigns across several TPG Telecom brands and portfolios.

The role of the CLM Campaign Manager is to support the team to continually protect and grow our customer bases, measured by churn reduction, revenue growth and incremental sales. You will support the development and implementation of the CLM and Retention campaigns driven by data and customer insights, resulting in effective and consistent recommendations and conversations with our customers to produce positive commercial outcomes.

This role is highly cross-functional and requires strong customer-led campaign management, copywriting and relationship building skills across key areas of the business such as CLM, Sales, Marketing, Product, Care, Digital and BI and Legal.

**Responsibilities**
- Development and implementation of the CLM campaigns across both brands, delivering incremental commercial objectives including churn reduction, revenue growth and incremental sales
- Deep understanding of the relevant customer bases, including customer base movements during the lifecycle, identify cohorts of customers who are at risk to churn and identifying opportunities to grow revenue
- Experience developing highly targeted below the line customer campaigns and working with Next Best Action or Personalisation programs with a retention focus.
- Identify data driven opportunities to conduct experiments that can result in profitable commercial outcomes including incremental sales, migration, and churn reduction ensuring the initiatives can be scalable in the short term.
- Development of copy for below the line targeted campaigns, including the production of multiple copy variations, leveraging smart tools to improve speed and scale
- Monitor, prepare, and present results and incremental benefits to CLM and cross-functional stakeholders.
- Work third party data and capability vendors on the development and enhancement of campaigns that mitigate churn
- Strong stakeholder management experience and partnership management with the ability to effectively navigate the nuances of different brands and partnership needs
- Work cross-functionally with external vendors, Finance, Insights and Analytics, Data Science and Product Marketing among other teams to support the execution of monthly and quarterly retention and growth plans.

**Knowledge and experience**
- Strong commercial acumen and ability to execute initiatives that deliver positive commercial impacts.
- Excellent communication & stakeholder management skills.
- Strategic thinker and excellent planning skills.
- Experience working in Customer Marketing, Customer Value Management or Planning within Consulting firms or Telecommunications, Financial Services or Retail industry.
- Demonstrated experience of prioritising according to business KPIs and budget.
- Innovative and keen to think out of the box in a pragmatic and systematic approach.
- Experience working with the Agile, Jira and Confluence will be a plus.

**Benefits and perks**
- Flexible hybrid way of working (from home and office)
- ‘Stay Connected Mobile’ - Access to a free mobile plan
- ‘Stay Connected NBN’ - Access to a free NBN 100 plan
- ‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
- Access to TPG Learning Hub platform and internal development opportunities
- Access to Corporate Partner Discounts

**Our TPG Telecom Spirit**

We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. You will join a supportive company that is diverse and inclusive, and celebrates what makes our employees different, as well what brings us together. We want you to bring your true self to work, and to feel like your contribution matters. We encourage ambition in everything we do, from telco solutions to customer experience, to community impact. You will have real opportunities to take charge and take control.

**Bolder and better together**

We are a 2023 Circle Back Initiative Employer - we commit to respond to every applicant.

**#LI-Hybrid
Video

  • Senior Campaign Manager

    1 week ago

    Sydney, New South Wales, Australia Campaign Monitor Full time

    Marigold helps brands foster customer relationships through the science and art of connection. Marigold Relationship Marketing is a suite of world-class martech solutions that help marketers create long term customer love and loyalty. Marigold's products address the Messaging, Loyalty and Experiences marketing offerings, to a customer base that is...

  • Senior Campaign Manager

    1 month ago

    Sydney, Australia Campaign Monitor Full time

    Marigold helps brands foster customer relationships through the science and art of connection. Marigold Relationship Marketing is a suite of world-class martech solutions that help marketers create long term customer love and loyalty. Marigold’s products address the Messaging, Loyalty and Experiences marketing offerings, to a customer base that is...

  • Campaign Manager

    2 months ago

    North Sydney, Australia Nine Full time

    Company Description Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital. Our Purpose: We shape culture...

  • Campaign Manager

    2 months ago

    North Sydney, Australia Fairfax Media. Full time

    Company Description Nine is Australia’s largest locally owned media company – the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want – across Publishing, Broadcasting and Digital. Nine’s assets...

  • Performance Campaign Manager

    2 weeks ago

    North Sydney, Australia Nine Full time

    **Company Description** Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital. Our Purpose: We shape...

  • Campaign Manager

    1 week ago

    North Sydney Council, Australia Nine Full time

    Company DescriptionNine is Australia's largest locally owned media company - the home of Australia's most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital.Our Purpose: We shape culture by...

  • Campaign Manager

    1 week ago

    North Sydney Council, Australia Nine Full time

    Company DescriptionNine is Australia's largest locally owned media company - the home of Australia's most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital.Our Purpose: We shape culture by...

  • Campaign Manager

    1 week ago

    North Sydney Council, Australia Nine Full time

    Company DescriptionNine is Australia's largest locally owned media company - the home of Australia's most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital.Our Purpose: We shape culture by...

  • Campaign Manager

    1 week ago

    North Sydney Council, Australia TPG Telecom Full time

    Exciting time to join a top 100 ASX listed business with big goals Hybrid working arrangement mix of WFH/office Access to a great selection of benefitsWe've only just begun, but what a beginning. In a once in a generation moment, we've brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone,...

  • Campaign Coordinator

    2 months ago

    North Sydney, Australia Nine Full time

    Company Description Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital. Our Purpose: We shape culture...

  • Campaign Analyst

    1 month ago

    North Sydney, Australia TPG Telecom Full time

    This opportunity The Senior Campaign Analyst will be responsible for customer campaign management across Vodafone using our SAS and Teradata analytical toolsets. Working as part of our team of Campaign Analysts, this role will service the Marketing function at Vodafone Australia to deliver effective and accurate campaign offer configuration. ...

  • Campaign Analyst

    3 weeks ago

    North Sydney, Australia TPG Telecom Full time

    This opportunity The Senior Campaign Analyst will be responsible for customer campaign management across Vodafone using our SAS and Teradata analytical toolsets. Working as part of our team of Campaign Analysts, this role will service the Marketing function at Vodafone Australia to deliver effective and accurate campaign offer configuration. ...

  • Campaign Coordinator

    2 months ago

    North Sydney, Australia Nine Full time

    Company Description Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital. Our Purpose: We shape culture...

  • Campaign Coordinator

    2 months ago

    North Sydney, Australia Nine Full time

    Company Description Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital. Our Purpose: We shape culture...

  • Campaign Analyst

    1 month ago

    North Sydney, Australia TPG Telecom Full time

    This opportunity The Senior Campaign Analyst will be responsible for customer campaign management across Vodafone using our SAS and Teradata analytical toolsets. Working as part of our team of Campaign Analysts, this role will service the Marketing function at Vodafone Australia to deliver effective and accurate campaign offer configuration. ...

  • Campaign Analyst

    3 weeks ago

    North Sydney, Australia TPG Telecom Full time

    This opportunity The Senior Campaign Analyst will be responsible for customer campaign management across Vodafone using our SAS and Teradata analytical toolsets. Working as part of our team of Campaign Analysts, this role will service the Marketing function at Vodafone Australia to deliver effective and accurate campaign offer configuration. ...

  • Campaign Manager

    3 weeks ago

    North Sydney, Australia Nine Full time

    Company Description Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital. Our Purpose: We shape culture...

  • Campaign Manager

    1 week ago

    Sydney, New South Wales, Australia Stopgap Limited Full time

    Campaign Manager: Location: Sydney Job Type: Freelance Salary:AU$ AU$150000 per annumContact: Hilary Williams Call: Hilary Reference:_ THE COMPANY:Our client is a public company that operates at the heart of the Australian financial market & they're looking for a Campaign Manager for a contract role.THE ROLE:Reporting to the Senior Manager, Enterprise...

  • Campaign Manager

    3 weeks ago

    Sydney, Australia Total Resource Solutions Full time

    **Campaign Manager - Energy Provider** - 6 months + extension - $700 - $980p/d + super - Alexandria / WFH **Purpose of the role;** Responsible for supporting the Head of Marketing and Communications in developing and executing highly effective marketing campaigns and projects across the Retail Fuels Marketing portfolio. **Responsibilities;** - Working...

  • Campaign Manager

    1 week ago

    Sydney, Australia S2M Full time

    SaaS Business with global footprint - Contract opportunity with an attractive salary package Are you a results-driven Campaign Manager with 7+ years of experience in developing marketing campaigns across multiple channels? Our client in the SaaS industry is currently experiencing growth in its team and currently looking for a **Marketing Campaign...