See more Collapse

Administration & Reporting

4 weeks ago

Narre Warren, Australia Nexigen Digital Full time

**About your next workplace - Nexigen Digital**

We are Australia’s largest privately-owned group of online service providers, which includes brands such as VentraIP, Synergy Wholesale, and Digital Eagles.

Every day our all-Australian team deliver exceptional service and outstanding support to our 200,000+ customers who choose us for their domain names, website hosting and digital marketing.

Over the past thirteen years, we have been constant game-changers, industry innovators, award winners, and community leaders - and now is your chance to join our team.

Administration and Reporting team members are responsible for managing and leading all customer facing team members (include Customer Solutions and Technical Support). Working closely with the Head of Customer Solutions and Head of Technical Support they are responsible for managing general administrative tasks including rostering, leave management, scheduling, and other miscellaneous HR duties. As well as reporting on customer contact statistics, performance metrics and creating 1 on 1 performance reviews and reports.

**Core Functions and Duties**
- Manage Rostering and Scheduling and Leave for Customer facing staff
- Monitor the helpdesk during the day and assign team members to tasks as needed
- Analyse customer contacts to ensure adequate scheduling is maintained
- Monitor performance metrics and communicate with QA to identify areas for improvement
- Run 1 on 1 salary stream evaluations and reviews with team members
- Work alongside the QA team to ensure feedback provided is utilised and acted on

**Key Skills**
- Attention to detail
- High level or organisational skill
- Knowledge of Datastudio, Grafana and Google Sheets for data analysis
- Ability to present data in a simple and meaningful way
- Use data to identify areas of improvement

**The benefits of working with the Nexigen Digital team**

Aside from being awarded “Employer of Choice” in the Australian Business Awards, we are often referred to as the Google of south-east Melbourne thanks to our unique facilities and team culture, and a top-down mandate to take care of the people who take care of our customers.

Some of the office perks include:

- A weekly selection of delicious meals prepared in our on-site kitchen for breakfast and lunch.
- A fully-stocked snack bar featuring an assortment of chips, chocolates, nuts, protein bars and fresh fruit.
- A drink fridge loaded with an assortment of soft drinks, juices and water.
- A fully equipped private gym.
- Barista-made coffee and tea delivered to your desk.
- A team wellness centre with a sound-proof gaming stadium featuring an 85” 4K TV, racing car simulator, pinball machine, arcade machine, air hockey table, and comfortable chill-out bean bags.
- A Wheel of Rewards for recognising outstanding contributions to the company.
- An on-site salon where our resident barber and stylist provide free haircuts on a regular basis.

We actively encourage training and upskilling for personal development and will fund courses that have a beneficial impact on the business.

Please note that due to strict security requirements the successful applicant will be required to complete a National Police Check as a condition of employment.

We have other current jobs related to this field that you can find below

  • Administration & Reporting

    1 week ago

    Narre Warren, Victoria, Australia Nexigen Digital Full time

    About your next workplace - Nexigen DigitalWe are Australia's largest privately-owned group of online service providers, which includes brands such as VentraIP, Synergy Wholesale, and Digital Eagles.Every day our all-Australian team deliver exceptional service and outstanding support to our 200,000+ customers who choose us for their domain names, website...

  • Part Time Administration Manager

    3 weeks ago

    Narre Warren North, Australia Montague Full time

    Montague are an Australian owned family business operating since 1948. We grow, develop and distribute some of the juiciest and most flavoursome apples, stone fruit, grapes and citrus fruit throughout Australia. Located next to Lysterfield Lake in Narre Warren North, we have an on-site fresh produce and retail store - **Bill’s Orchard Gate** - that sells...

  • Part Time Administration Manager

    3 weeks ago

    Narre Warren North, Australia Montague Full time

    Full Job Description Montague are an Australian owned family business operating since 1948. We grow, develop and distribute some of the juiciest and most flavoursome apples, stone fruit, grapes and citrus fruit throughout Australia. Located next to Lysterfield Lake in Narre Warren North, we have an on-site fresh produce and retail store - **Bill’s...

  • Client Services Coordinator Corporate Accounting

    2 weeks ago

    Narre Warren, Australia Engage Personnel Full time

    Mid-sized growing Public Practice Accounting firm - Client Services Coordinator role that sits within the Business Services team - Excellent role, close to home! Our client is a standout Accounting practice with fantastic offices. As a Client Services Coordinator, you will provide client support and administration assistance to the Accountants within...

  • Clients Support Officer

    2 months ago

    Narre Warren, Australia Optimum Plan Management Full time

    **About the position**: This is a permanent position based in our Southeast Melbourne office. The person we are looking for will have a warm and supportive approach, assisting the plan management team, other stakeholders and NDIS participants, their family members and carers. This is an ideal position to enter the disability sector, improve or develop your...

  • Centre Manager

    1 week ago

    Narre Warren, Australia Redpath Partners Full time

    Must have 3-5 + years of centre management experience - Strong performing sub - regional asset - One of Australia's fastest growing property funds Redpath Partners are currently recruiting on behalf of one of Australia's fastest growing retail investors and managers. To date our client has acquired and managed over $1.7 billion in retail property...

  • Operations Team Member

    3 weeks ago

    Narre Warren, Australia The Good Guys Full time

    **Job no**:507384 **Work type**:Casual **Location**:VIC - Metro **Categories**:Customer Service, Administration & Operations **Advertised**:07 Aug 2023 AUS Eastern Standard Time **Applications close**:04 Sep 2023 AUS Eastern Standard Time **About Us** At The Good Guys we‘re driven by our purpose to help families live better for less. Part of...

  • Operations Team Member

    3 weeks ago

    Narre Warren, Australia The Good Guys Full time

    **Job no**:510402 **Work type**:Permanent Full Time **Location**:VIC - Metro **Categories**:Customer Service, Administration & Operations **Advertised**:12 Apr 2024 AUS Eastern Standard Time **Applications close**:10 May 2024 AUS Eastern Standard Time **About Us** At The Good Guys we‘re driven by our purpose to help families live better for less. Part of...

  • Store Manager

    3 weeks ago

    Narre Warren, Australia Seed Heritage Full time

    Up to 50% off new season product & $1,000 annual clothing allowance - Perm. Full time role with an iconic Australian retailer - Clear career pathway towards future leadership opportunities We are currently recruiting for an experienced and inspirational leader to join our talented Victorian team as a **Store Manager.** Reporting to the State Manager, the...

  • Club Manager

    1 week ago

    Narre Warren, Australia Revo Fitness Full time

    Key Leadership Role - Narre Warren - 38 hours per week with genuine career opportunities - Genuine focus on member experience & Not Sales - it's all about the Vibe! **The Opportunity** At Revo Fitness, we’re on an exciting journey of growth, continually opening new clubs to help more members achieve their health and fitness goals. What sets us apart is...

  • Member Experience Lead

    3 weeks ago

    Narre Warren, Australia Revo Fitness Full time

    Join the Member Experience team at Narre Warren - Casual role with genuine future career opportunities - Genuine focus on member experience & Not Sales - it's all about the Vibe! **The Opportunity** At Revo Fitness, we’re so excited to be breaking ground and bringing our simple gym membership to **Narre Warren** in Victoria! We’re embarking on a...

  • Support Worker

    4 weeks ago

    Narre Warren, Australia BrightCare Home and Support Full time

    **Main Duties and Responsibilities**: Assist older people living independently in the community with activities relating to personal wellbeing, household management, and lifestyle,including: - personal hygiene, grooming and presentation - general household, cleaning and environmental maintenance tasks - activities of interest in the home and local...

  • Assistant Store Manager

    1 week ago

    Narre Warren, Victoria, Australia TLH Recruitment Full time

    Narre Warren Location Every second weekend off Opportunities for career progressionTLH Recruitment is an Australian-based Recruitment Agency with offices in Sydney, Melbourne, Brisbane, and Perth.We recruit nationally for Warehousing, Manufacturing, Administration, Construction, and Retail Industries.People are our DNA, and we love what we doOur ClientA...

  • Support Worker

    20 hours ago

    Narre Warren, Australia BrightCare Home and Support Full time

    **Main Duties and Responsibilities**: Assist older people living independently in the community with activities relating to personal wellbeing, household management, and lifestyle,including: - personal hygiene, grooming and presentation - general household, cleaning and environmental maintenance tasks - activities of interest in the home and local...

  • Club Manager

    2 weeks ago

    Narre Warren, Australia Revo Fitness Full time

    Key Leadership Role - Narre Warren - Between 30 hours to 35 hours per week with genuine career opportunities - Genuine focus on member experience & Not Sales - it's all about the Vibe! **The Opportunity** At Revo Fitness, we’re so excited to be breaking ground and bringing our one simple gym membership to **Narre Warren, **Victoria! We’re embarking on...

  • Disability Support Worker

    3 weeks ago

    Narre Warren, Australia SeenCare Provider Pty Ltd Full time

    **Location**:Narre Warren **Salary**:$70,000 to $80,000 plus super per annum **Employment type**: Full time employment SeenCare is the only registered NDIS provider in Melbourne that offers truly integrated disability and medical support services. At SeenCare, we’re on a mission to change how supports are delivered to NDIS participants with high medical...

  • Disability Support Worker

    2 weeks ago

    Narre Warren, Australia SeenCare Provider Pty Ltd Full time

    **Location**:Narre Warren **Salary**:$70,000 to $80,000 plus super per annum **Employment type**: Full time employment SeenCare is the only registered NDIS provider in Melbourne that offers truly integrated disability and medical support services. At SeenCare, we’re on a mission to change how supports are delivered to NDIS participants with high medical...

  • Talent Acquisition Advisor

    3 days ago

    Narre Warren, Australia Charterhouse Full time

    Local Government in the South East | 32 hours per week | $48 - $57 per hour + super | Initially a 4 month contract - **Local Government in the south east | 32 hours per week, 8.30pm to 5pm 4 days a week or shorter day across 5 days**: - **Reporting to Senior Business Partner - Talent Acquisition**: - **Initially contracted until the beginning of March 2024...

  • Talent Acquisition Advisor

    3 days ago

    Narre Warren, Australia Charterhouse Full time

    Talent Acquisition Advisor Local Government in the South East | 32 hours per week | $48 - $57 per hour + super | Initially a 4 month contract - **Local Government in the south east | 32 hours per week, 8.30pm to 5pm 4 days a week or shorter day across 5 days**: - **Reporting to Senior Business Partner - Talent Acquisition**: - **Initially contracted until...

  • Sales Merchandise and Administration

    1 month ago

    Warren, Australia Nutrien Full time

    Australia’s leading agribusiness making a difference - growing our world from the ground up. GPTW Certified 2022 – 2023 Based in Warren, NSW We are currently offering an exciting opportunity for full-time permanent Sales Support Merchandise & Administration to join our Warren branch to help drive instore sales of our Ag Chem and fertiliser...