Recoveries Manager

1 month ago


Melbourne, Australia Bupa Dental Care Full time

**Posted** 31/10/2023

**Job Number** 25655

**Full/Part** Full Time

**Posting End Date** 30/11/2023

Have you always wanted to work for Australia’s largest Health and Care company? As the Recoveries Manager, you will be responsible for leading a team to through identification, investigation, recovery and reconciliation activities towards incorrectly overpaid claims to Bupa Hospital, Medical and Ancillary Providers, Medicare, Customers and, Third-Parties. Thorough understanding and proactive management of Bupa system rules, products, policies, business rules, benefit schedules, contract, bulk billing groups, Practice ID’s and guidelines.

**How will I help?**
- Develop and implement a strategic plan for claims recoveries, which involves identifying potential areas of recovery, setting targets, and outlining operational plans.
- Initiate profiling reviews within an agreed annual work program.
- Maintain detailed records of recoveries efforts and outcomes and provide regular reports to senior management and key stakeholders
- Identify opportunities to streamline claims recovery processes, reduce errors, and enhance efficiency.
- Provide advice on statistical and data reports produced by the Data and Analytics team to determine potential recovery opportunities or areas for process improvement.
- Assist the Head of Claims Integrity with tracking and reduction of recoveries and aged debt.
- Manage and develop a team of Recoveries Officers to execute recovery efforts and manage performance through consistent feedback sessions.
- Develop the team by ensuring personal development plans are formed and continuously tracked for progress.

**What’s in it for me?**

When you work at Bupa, we support your career and your lifestyle. We want to reward and celebrate our people. With a healthy work/life balance, leadership support, reduced private health cover, study leave and a commitment to promoting from within. Health and wellbeing is our top priority and it’s at the heart of everything we do. And we’ll make sure you feel it every day.

**What do I need?**
- Bachelors degree in a related field such as business, healthcare management or similar discipline.
- A minimum of 5-7 years of relevant professional experience in areas such as claims management or recoveries operations.
- Demonstrated experience in leadership or supervisory capacity with a proven track record in successfully leading and managing a team to achieve objectives.
- In-depth knowledge of claims management, recovery processes, and regulations.
- Proficiency in data analysis tools and techniques is valuable including the ability to recognise trends, insights, and patterns using complex data sets and reports.
- Experience in optimising and streamlining processes to enhance efficiency and reduce errors.
- Strong stakeholder management skills and ability to influence people at various levels of the organisation.

**What is it like to work there?
Bupa is an international healthcare group which has been committed to a purpose of helping people live longer, healthier, happier lives and making a better world for more than 70 years.

Bupa Asia Pacific operates in Australia, New Zealand, and Hong Kong, supporting about 6.5 million customers through a broad range of health and care services including health insurance, aged care, dental, medical, optical, and hearing services


  • Recoveries Manager

    2 months ago


    Melbourne, Australia Dental Corporation Full time

    Have you always wanted to work for Australia’s largest Health and Care company? As the Recoveries Manager, you will be responsible for leading a team to through identification, investigation, recovery and reconciliation activities towards incorrectly overpaid claims to Bupa Hospital, Medical and Ancillary Providers, Medicare, Customers and, Third-Parties....


  • Melbourne, Australia American International Group, Inc. Full time

    Claims Recovery Manager, Pacific **#LI-JC1** At AIG, we are reimagining the way we help customers to manage risk. Join us as our Claims Recovery Manager, Pacific to take your Recoveries career to the next level with a global market leader. AIG Australia is a leading provider of insurance products and services for commercial and personal insurance...


  • Melbourne, Australia AIG Full time

    #LI-JC1 At AIG, we are reimagining the way we help customers to manage risk. Join us as our Claims Recovery Manager, Pacific to take your Recoveries career to the next level with a global market leader. AIG Australia is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s...


  • Melbourne, Australia Symbion Full time

    **Disaster Recovery and Release Manager**: **Job no.**: 494000 **Work type**: Full Time Permanent - Collaborative, high performing team - Hybrid working conditions - Join an ASX listed company **Disaster Recovery and Release Manager** - Collaborative, high performing team - Hybrid working conditions - Join an ASX listed company **About us**: With almost...


  • Melbourne, Australia Granite Consulting Full time

    Immediate Start - Hybrid Environment - Growing Organisation Our client is currently seeking a Risk & Disaster Recovery Manager to join a dynamic organisation that is growing. This is a permanent role, flexible to be based either perth or Melbourne for the right person. The Risk & Disaster Recovery Manager provides strategic and operational advice, guidance...

  • Recoveries Specialist

    1 month ago


    Melbourne, Australia Procare Group Full time

    Join a leading national provider of insurance risk and solutions services! - Supportive and collaborative team and management! - Attractive bonus incentive scheme on offer! From a family-started company to an ever-growing leading national business of over 25 years, we’re committed to being the most respected national insurance risk and solutions services...


  • Melbourne, Australia Chubb INA Holdings Inc. Full time

    Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. Chubb Australia is currently experiencing a...

  • Recovery Num

    5 days ago


    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Northern Metropolitan Job type: Part time Organisation: Austin Health **Salary**: Salary not specified Occupation: Nursing Reference: 45927 Nurse Unit Manager - Recovery As a leader of the nursing team, the Nurse Unit Manager (NUM) is at the forefront of the provision of high quality nursing care to patients within the...

  • Program Manager

    22 hours ago


    Melbourne, Australia Department of Transport Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Department of Transport **Salary**: $127,467 - $170,579 Occupation: Other Reference: VG/16782341 Reporting to the Executive Director, Flood Recovery, you will be responsible for managing and running a program of work to support flood recovery. The role is also responsible for supporting the...


  • Melbourne, Australia Mercedes-Benz Financial Services Australia Full time

    **Aufgaben**: - Manager, Remarketing & Loss Recoveries- Accelerate your career with Mercedes-Benz Financial Services - Challenge yourself with a steep learning curve, ability to work flexibly - Join an exciting, high performing automotive financial services business At Mercedes-Benz Financial Services Australia, we offer financial solutions and convenience...


  • Melbourne City Centre, Australia Department of Jobs, Skills, Industry and Regions Full time

    Manager, Critical Infrastructure and Recovery - Salary: $130,673 - $174,869 (Plus Superannuation) - Fixed term role: Until 21 March 2025 - Usual hours of work: Full time (flexibility may be available) - Usual work location: Melbourne CBD (flexibility may be available) The Role The Manager, Critical Infrastructure and Recovery is responsible for the...


  • Melbourne, Australia Parks Victoria Full time

    Work as part of the statewide recovery team, supporting on-ground staff to plan and deliver recovery programs - Make a difference in communities recovering from disasters - Enjoy a healthy work-life balance in this fixed-term role About the role As a Recovery Program Coordinator, you will be responsible for coordinating recovery activities across Victoria,...


  • Melbourne, Australia Department of Jobs, Skills, Industry and Regions Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Department of Jobs, Skills, Industry and Regions **Salary**: $130,673 - $174,869 Occupation: Emergency Management Reference: VG/100886A The Department of Jobs, Skills, Industry and Regions is focused on growing Victoria’s prosperity, building the productive capacity of our economy and...

  • Program Manager

    22 hours ago


    Melbourne City Centre, Australia Department of Transport Full time

    Reporting to the Executive Director, Flood Recovery, you will be responsible for managing and running a program of work to support flood recovery. The role is also responsible for supporting the Executive Director in leading regional recovery planning and operations as required, supporting across state level priorities and managing priority initiatives. A...


  • Melbourne, Australia AIA Full time

    BE THE DIFFERENCE At AIA we don’t simply believe in being ‘the best’. We believe in better - because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important part role to play. If you...


  • Melbourne, Australia Melbourne Water Full time

    **Job Number**: - MW0583 **Work type**: - Permanent Full Time **Location**: - Melbourne - Docklands **Categories**: - Information Technology **Our Organisation**: At Melbourne Water we love water and love life. What we do makes a vital contribution to Melbourne’s famous lifestyle. We achieve this by supplying high quality drinking water, providing...


  • Melbourne, Australia Australian Bureau of Meteorology Full time

    Executive Level 2 (Lower), Ongoing - $125,428 - $140,871 + 15.4% super - Melbourne The Bureau of Meteorology’s Technology Service Operations team provide governance and operational support for Bureau systems and technology. This includes; 24x7 technical monitoring and support for Bureau operations, Major Incident and Problem Management, Change & Release...


  • Melbourne, Australia IAG - Insurance Australia Group Full time

    Have meaningful impact as a **Consultant, Recoveries** **Your Role** We currently have multiple **permanent** and **fixed term** opportunities available to join our motor and property IAG recoveries teams. In these roles you will be responsible for effectively managing and maximising negotiated complex Recovery opportunities. You will work towards ensuring...


  • Melbourne, Australia Parks Victoria Full time

    Location: Melbourne | Eastern Metropolitan Job type: Full time / December 2024 Organisation: Parks Victoria **Salary**: $102,996 - $110,619 Occupation: Environment Reference: VG/RPC/12208 Fantastic opportunity for a Recovery Program Coordinator to plan and deliver Parks Victoria's fire and emergency recovery programs! - Work as part of the statewide...


  • Melbourne, Australia Davidson Group Services Full time

    Are you a skilled Technical Business Analyst looking for their next working opportunity? Do you thrive in an environment that values professional growth and promotes inclusivity? The search is over, as one of our esteemed clients are seeking a dedicated Technical Business Analyst who has specific experience working in Disaster Recovery projects to join their...