Current jobs related to Customer Success Manager - Sydney - Vimeo
-
Customer Success Manager
2 weeks ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly motivated and experienced Client Relationship Manager to join our Customer Success team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, driving revenue growth, and delivering exceptional customer...
-
Customer Success Manager
7 days ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team in Sydney. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer service to our advertiser and agency partners.Key ResponsibilitiesBuild and maintain strong relationships with clients to understand...
-
Customer Success Manager
4 days ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeUnlock Your Potential as a Customer Success ManagerWe are seeking a highly motivated and experienced Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our Sales team, you will be responsible for building and maintaining strong relationships with our clients and partners, driving revenue growth, and...
-
Customer Success Manager
2 days ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeUnlock Your Potential as a Customer Success ManagerWe are seeking a highly motivated and experienced Customer Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our Sales team, you will be responsible for building and maintaining strong relationships with our clients and partners, driving revenue growth, and...
-
Customer Success Manager
2 weeks ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly motivated and experienced professional to join our Customer Success team as a Client Relationship Manager. In this role, you will be responsible for building and maintaining strong relationships with our clients, providing proactive consultative client service, and driving revenue growth.Key ResponsibilitiesClient...
-
Customer Success Specialist
2 weeks ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at ACCS - ARES Customer Care Solutions GmbH. As a Customer Success Specialist, you will play a critical role in building and maintaining strong relationships with our clients, ensuring their success with our Procore construction management software.Key...
-
Customer Success Manager Advertising
2 days ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeRemote Customer Success Manager Advertising Job DescriptionThis is a remote, work-from-home position. We are seeking a remote Customer Success Manager Advertising to join our team in Australia.Key Responsibilities:Manage multiple projects with minimal supervision.Strong attention to detail and organizational skills.Technically savvy in digital marketing...
-
Customer Success Specialist
2 weeks ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at ACCS - ARES Customer Care Solutions GmbH. As a Customer Success Specialist, you will play a critical role in building, retaining, and growing our client base.Key ResponsibilitiesPartner with Account Managers to deliver exceptional customer experiences and drive...
-
Customer Success Manager Advertising
4 days ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeRemote Customer Success Manager AdvertisingThis is a remote, work-from-home opportunity to join our client's team in Australia.We are seeking a highly skilled and experienced Customer Success Manager Advertising to lead our advertising efforts and drive business growth.Key Responsibilities:Manage multiple advertising campaigns with minimal...
-
Customer Success Manager Branding Specialist
4 days ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeCustomer Success Manager Branding Job DescriptionWe are seeking a highly skilled Customer Success Manager Branding to join our team in Australia. As a key member of our client's team, you will be responsible for delivering exceptional customer experiences and driving business growth through effective branding strategies.Key Responsibilities:Develop and...
-
Customer Success Manager Branding Specialist
2 weeks ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout ACCS - ARES Customer Care Solutions GmbHWe are a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services.Job SummaryWe are seeking a highly skilled Customer Success Manager Branding to join our team in Australia. As a Customer Success Manager...
-
Customer Success Manager Branding Specialist
2 days ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeCustomer Success Manager Branding Job DescriptionThis is a remote, work-from-home position. We are seeking a remote Customer Success Manager Branding to join our team in Australia.Key Responsibilities:Manage multiple projects with strong attention to detail and organizational skills.Develop and maintain strong relationships with clients through excellent...
-
Customer Success Manager Advertising Specialist
2 weeks ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout ACCS - ARES Customer Care Solutions GmbHWe are a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services.Job SummaryWe are seeking a highly skilled Customer Success Manager - Advertising to join our team in Australia. As a key member of our...
-
Customer Success Manager Branding Specialist
6 days ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager Branding to join our team in a remote capacity. As a key member of our client's team, you will be responsible for delivering exceptional customer experiences and driving business growth through effective branding strategies.Key ResponsibilitiesDevelop and implement comprehensive branding...
-
Customer Success Manager Advertising Specialist
2 weeks ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout ACCS - ARES Customer Care Solutions GmbHWe are a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services.Job SummaryWe are seeking a highly skilled Customer Success Manager - Advertising to join our team in Australia. As a key member of our...
-
Commercial Customer Success Specialist
2 weeks ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly skilled Commercial Customer Success Specialist to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our customer success team, you will be responsible for driving the success of our strategic commercial customers.Key ResponsibilitiesCustomer Success: Develop and execute customer success plans...
-
Customer Success Manager Advertising Specialist
2 weeks ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager Advertising Specialist to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business growth through effective advertising strategies.Key...
-
Customer Success Manager Advertising Specialist
2 weeks ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly skilled Advertising Success Manager to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic advertising initiatives.Key ResponsibilitiesDevelop and Execute...
-
Customer Success Manager
2 weeks ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout ACCS - ARES Customer Care Solutions GmbHWe are a customer and product-led SAAS company, dedicated to helping working teams improve every day. Our technology platform and products empower front-line workers to voice their concerns, while providing leaders with the visibility to make informed decisions about safety, quality, and continuous...
-
Customer Success Manager Branding Specialist
2 weeks ago
Sydney, New South Wales, Australia ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager Branding to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our global team, you will be responsible for delivering exceptional customer experiences and driving business growth through effective branding strategies.Key ResponsibilitiesDevelop and Implement...
Customer Success Manager
5 months ago
The Customer Success Manager is responsible for ensuring the success of a portfolio of Vimeo's SMB customers. As Success Managers, we bring Vimeo's innovations and capabilities to customers and match them to the customers' business goals, driving greater business value and executive alignment between Vimeo and the customer. You're a trusted advisor to a high volume of SMB customers, providing best practice in areas such as adoption, business outcomes and feature usage. The end result is increased customer happiness, retention and growing Vimeo's footprint
**What you'll do**:
- Accountable for customer and Vimeo stakeholders throughout the entire customer lifecycle
- Achieve maximum return on investment by bringing the right resource at the right time with clear decisions in prioritization
- Increase overall customer lifetime value through higher product adoption and usage
- Oversee a large volume of clients with a focus of automated communication and touchpoints
**Skills and knowledge you should possess**:
- 2+ years of customer success experience, preferably within a SaaS, Media or Consulting
- Consistent track record of defining and carrying out key performance indicators
- Bachelor's degree required
**Bonus points for**:
- Online Video Platform (OVP) experience, or knowledge of online video or live streaming technologies is a plus
**About Us**:
Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We're proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.