Venue Operations Supervisor

3 weeks ago

Melbourne City Centre, Australia Department of Jobs, Precincts and Regions Full time

Salary: $72,751 - $88,336 (Plus Superannuation)
- 12 months Fixed Term
- Usual hours of work: Full Time (flexibility may be available)
- Usual work location: MELBOURNE CBD (flexibility may be available)

The Team
The position of Venue Operations Supervisor forms a part of the Global Partnerships &Projects Branch within the Global Victoria Group.
The Business Events and Venues team is responsible for facilitating inward and outbound missions; providing a service across Government to leverage and deliver events; and managing operations of the Investment Centre Victoria (ICV), International Chamber House (ICH) and the Corporate Centre (CC).
The Role
Reporting to the Manager, Global Victoria (GV) Venues, this position is responsible for assisting with the operations of the venues managed by Global Victoria. The objective of the venues is to provide high quality meeting and function facilities for Government events. The primary goal of most activities and events held at these venues is to profile Victoria's major competitive advantages as an international trade and investment location.

**Key accountabilities include, but are not limited to**:

- Provide a first point of contact onsite (including a reception presence), meet and greet executives and provide food and beverage services including barista coffee service for all small meetings.
- Assist with the day-to-day operations of the ICV including event bookings, administration, and event logistics to assist in the smooth running of events, ensuring all guest's expectations are accommodated and received in a timely manner whilst maintaining a high level of service.
- Manage contracted staffing providers staff members including liaising with the staffing contractor to develop rosters, manage all service staff on site for events, providing induction and venue information and coordinating with various events suppliers and chefs. Delegate duties to team members and supervise the execution of those duties whilst ensuring they meet and exceed the guest's expectations.

About You
You have proven experience in delivering venue operation and administration services, proven ability to collaborate and operate effectively in a team environment with tight timelines and in stressful situations. You take pride in the workplace and ensure the venues are well maintained throughout events.
Further Information
For a confidential discussion, please contact Sara D'Angelo, Manager, GV Venues on 0412 472 393.
Applicants will be required to comply with the Department of Jobs, Precincts and Region's (department's) COVID-19 Vaccination requirements, as outlined in the department's COVID-19 Vaccination requirements policy and in line with the department's obligations under the Occupational Health and Safety Act 2004, directions, policies or procedures, including but not limited to any requirement to provide evidence of vaccination status.

We respect and welcome people of all backgrounds, genders, sexualities, abilities, and cultures.
How to Apply
Applications close at midnight on 8 JANUARY 2023.

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