Barista / Front of House (Customs House)

5 months ago

Sydney, Australia Hub Australia Full time

Immerse yourself in a thriving and dynamic team atmosphere.
- Certified Great Place to Work organisation.
- Comprehensive wellness & lifestyle package.

**About Hub Australia**:
Hub Australia provides premium workspaces, business networks, and services across 11 locations in Sydney, Melbourne, Brisbane, Canberra and Adelaide.

Founded and headquartered in Melbourne, Hub has rapidly grown to become the largest privately-owned coworking operator in Australia, with over 100 staff and 3500 members ranging from small business and government to non-profit and corporations. With 96% of employees describing Hub as a great place to work, we’re thrilled that Hub Australia has placed 17th in the 2021 Australia’s Best Workplaces List.

Established in 2011, Hub is a Certified B-Corporation and the first coworking space in Australia to be certified Carbon Neutral with Climate Active. Hub is a fun, energetic, and dynamic environment with plenty of room for growth - as we continue to build the best place to create, share, and work with others, there’s a perfect place for you to grow with us.

**Purpose of your role**:
Our Front Of House/Barista is a key member of the hospitality team, bringing high-quality service and flawless coffee to our members and their guests while in our popular in-house cafés.

**About the role**:
Our Barista will produce consistently high-quality coffee in our high-traffic environments while delivering great service and experiences to every member and showing great teamwork, skills and time-management.

In this role you will:

- Making consistently amazing coffee
- Connecting with members and providing positive memorable service
- Handling on-the-go food and beverages to members and their guests.
- Providing assistance with events and meetings spaces, and catering for guests when required
- Keeping on top of industry trends to offer suggestions as we continuously improve our offering.

**About You**:

- 2+ years experience in a similar face paced role
- High-standard Barista skills on a commercial machine
- Exceptional customer service, with a customer first attitude.
- Introducing your creative flare with different Latte art
- Ensuring Fast turn-around of orders
- Excellent communication and interpersonal skills
- Following prescribed service standards
- Experience following health & safety policies and procedures, legislation, and standards.
- Management of stock levels
- Experience following industry and café trends
- Flexible to work some after hours events when required and attend a bi-annual strategy gathering
- That said, If your experience looks a little different but you think you’d be a great fit, we’d love to hear more about you._

**What you’ll be rewarded with**:

- No weekend work
- Being a key member of an energetic, dynamic, and fun team who stands for more than their bottom line
- Working among the best organisations in Australia as a certified Great Place to Work
- Being part of a B Corp and certified carbon neutral company with a vision and plan to use Hub Australia as a force for social and environmental good, and to make a difference in the world
- A personalised training and professional development program to grow your skills and career
- Support to make a social and environmental impact with paid volunteer leave each year
- An invitation to our biannual company-wide conference, where you will meet all your teammates and have a lot of fun

**All this while working in one of Australia’s most beautiful workspaces

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