Section Waiter Martinez

2 weeks ago

Sydney, Australia House Made Hospitality Full time

**About House Made Hospitality**:
House Made Hospitality is a Sydney-based and globally-inspired hospitality group, with people, quality and care at heart. Made up of five partners, we are a collective of hospitality professionals who believe that food, drink and the experiences that accompany them, are a conduit to human connection.

Since opening Hinchcliff House in early 2021, we have grown to operate 10 distinctive venues and have multiple new sites under development, reflecting our commitment to contributing to exceptional eating and drinking experiences in Sydney and Australia.

**We value....**
- **Is there for others**:

- humility, no ego, service focused, is a team player, supportive, loyal
- **Takes personal responsibility** - accountability, self aware, committed, diligent, has ownership, high standards
- **Is a good person** - honesty, integrous, respectful, caring, kind, sincere, generous
- **Drives to improve**:

- strong work ethic, driven, has hustle, growth-minded, pushes development, determined, passionate, proactive
- **Brings positive energy** - enthusiasm, fun, positive, possesses zest

**About the Venue**

Martinez is a French-inspired restaurant and terrace bar dedicated to offering an authentic taste of France in every aspect of our hospitality. From our culinary creations to our meticulously crafted cocktails, we strive to transport our guests with a world class experience, celebrating the rich tapestry of French culture.

**About the Role**

**Responsibilities**:

- Demonstrate comprehensive knowledge of the menu and beverage offering.
- Greet guests with a warm welcome and escort them to their tables.
- Present menus, describe dishes, and provide recommendations to guests.
- Take food and beverage orders accurately and enter them into the POS system.
- Ensure guest preferences and dietary needs are noted on order
- Relay orders to the kitchen and ensure timely delivery of food and drinks.
- Check back with guests to ensure satisfaction and address any concerns.
- Anticipate guests' needs and provide engaging and attentive service throughout their dining experience.
- Clear tables efficiently and reset them for the next guests.
- Oversee a busy section with a consistently high volume of guests.
- Process payments accurately and handle cash and credit card transactions.
- Maintain cleanliness and organisation in the dining area, including polishing silverware and glassware.
- Collaborate with team members to ensure smooth and efficient service.
- Participate in food, beverage, and service training sessions.
- Support fellow team members in other sections when needed
- Prepare and maintain waiter stations with adequate mise en place

**We would love to hear from you if**:

- Previous experience as a section waiter.
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong attention to detail and a commitment to delivering high-quality service.
- Align with our values
- Positive attitude and a passion for providing exceptional hospitality.
- Flexibility to work weekends
- Responsible Service of Alcohol Certificate

**The best part about working for House Made Hospitality**
- Vibrant and inclusive work environment with a passionate team
- Generous group discounts on food and beverage
- Competitive pay rates with tips
- Strong professional development & career progression
- Working with and learning from some of the industry’s best of the best.
- A positive and caring culture.
- Ongoing support to achieve your educational and professional goals.

**Interested?**

Sound like you? Then click “Apply” and submit your current CV and cover letter and someone will get back to you shortly, to arrange an interview at your earliest convenience.

**Job Type**: Casual

Pay: $31.23 - $62.45 per hour

Expected hours: 20 - 38 per week

**Benefits**:

- Employee discount

Schedule:

- Shift work

Supplementary Pay:

- Penalty rates
- Tips

**Experience**:

- Restaurant: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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