E-commerce Manager

2 weeks ago

Darlinghurst, Australia Halkin Business Partners Pty Ltd Full time

**Reporting to**: Founder/Director and Operations Manager
- Responsible for the daily management and operations of The Michael Lo Sordo vertical retail business.
- This role will have a dynamic awareness of the global retail landscape as well as the seasonal offer for the Michael Lo Sordo vertical business through regular progress meetings to ensure deadlines are met and any potential issues are identified and resolved quickly
- Lead a culture of ownership and collaboration, liaising with key stake holders to ensure that inventory plan for the retail business is aligned with production deliveries/ marketing and social media plans.
- Forward planning, clear communication of deadlines and prioritising within the digital and marketing team is key to achieving on time completion of the retail strategy

**KEY RESPONSIBILITIES AND DUTIES**
- Generate and implement strategies to drive eCommerce growth across different markets to ensure we achieve performance objectives
- Analyse and provide insights around key metrics and provide direction to the strategy
- Facilitate a team culture of idea-generation, learning and pushing boundaries through continuous improvement
- Support with eCommerce forecasting and adhoc business cases
- Lead daily/weekly/monthly trading rhythm and insights to increase performance in conjunction with detailed monthly and quarterly business reviews on historical performance and future outlook
- Lead the management of all site updates and development, product launches and promotions through partnership with eCommerce peers and external agencies where relevant
- Planning and execution of all paid and owned media channels to ensure our brand site is optimised through different touch points of the marketing funnel
- Partner with Marketing and PR teams on strategic input & direction, manage website design and performance including all integrations with third party vendors.
- Address issues affecting eComm business - stock, customer service, channel conflicts, etc
- Management of eCommerce trading calendar and partner with key stakeholders to ensure consistency and success with online and in-store retail offer, including management of eDM planner and eDM templates
- Plan, execute and analyse the eDM strategy to acquire, retain and re-engage customers of the brands
- Pro-actively identifying opportunities to improve customer experience, commercial outcomes and conversion
- Implementation of the eCommerce roadmap & strategy

**EXPERIENCE AND SKILLS REQUIRED**
- 5+ years of experience in digital & eCommerce roles
- Experience in eComm business within the fashion retail industry
- Strong commercial focus to deliver sales results and understanding of key P&L drivers
- A track record of devising sales and promotional strategies
- Success in delivering end-to-end user experiences with a commercial result, delivered on-time and within budget
- Ability to develop and execute actionable insights from analytics and data
- Solid understanding of eCommerce metrics and analytics data (customer segmentation, campaign analytics)
- Knowledge of digital eco-system and online marketing tactics/acquisition
- Experience in SEO - Technical and on-page
- Experience working and collaborating with a variety of internal and external stakeholders
- Proven ability to take ownership, demonstrating initiative and problem solving
- A passion for the end-to-end customer journey and using data to eliminate roadblocks and identify opportunities

**KEY PERFORMANCE INDICATORS (KPI’s)**
- To grow eCommerce sales and market share by providing direction, and expertise across eCommerce trading and operational initiatives.
- Ability to driver and meet budget through strong inventory planning and strategy development
- A customer-centric focus and approach, this role is accountable for delivering the onsite performance, digital experience and journeys across the Michael Lo Sordo website and marketplaces.
- Inspire and influence peers and cross-functional teams to impact commercial trade positively across the entire organisation

**INTERIM RESPONSIBILITIES**:

- Develop seasonal digital marketing and content plans with the wider team, ensuring this aligns with deliveries, e-commerce sales targets and wider business growth goals.
- Strategically plan all digital marketing channels to seamlessly align and cohesively support in-season, direct e-commerce sales.
- Monitor and manage digital asset output via digital content planner from the wider team, ensuring deadlines are adhered to.
- Work alongside the "brand contractor" to organise seasonal sales shoots and align on necessary content shoots to support in-season sales.
- Collaborating on the development of a company-wide critical path
- Assisting operations and Logistics manager in reviewing on overarching logistics strategy for the business
- Process development and execution in collaborations with executive management
- Review and assess software needs of the business such as new ERP and

  • Manager Ecommerce

    4 weeks ago

    Darlinghurst, Australia ED - Group Support Functions Full time

    **About us**: Endeavour Group was created in 2020 through the restructure and merger of the Woolworths Group drinks and hospitality businesses. With a strong track record of growth, combined these businesses form the leading customer franchise in drinks and hospitality in Australia. United behind a common purpose of ‘Creating a more sociable future...

  • Product Manager

    2 months ago

    Darlinghurst, Australia WooliesX Full time

    As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths Group to our customers. We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're...

  • Product Manager

    2 days ago

    Darlinghurst, Australia WooliesX Full time

    As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths Group to our customers. We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're...

  • Program Manager

    4 weeks ago

    Darlinghurst, Australia WooliesX Full time

    As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths Group to our customers. We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're...

  • Seller Support Specialist

    3 weeks ago

    Darlinghurst, Australia WooliesX Full time

    We have an exciting 12-month fixed term opportunity for a Seller Operations Specialist to join our EveryDay Market team at WooliesX. This role consists of being the key point of contact for the sellers once they have joined our platform, when it comes to looking after their day to day needs. As a Seller Support Specialist, you will assist them with using...

  • Program Manager

    1 week ago

    Darlinghurst, New South Wales, Australia WooliesX Full time

    As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths Group to our customers.We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're resourceful...

  • Product Manager

    2 months ago

    Darlinghurst, Australia WooliesX Full time

    **Product Manager, Everyday Rewards (Account) - Sydney - Join WooliesX and help optimise our loyalty program - Create better experiences for our customers which grow engagement and value Permanent role based in Surry Hills, with remote working flexibility **We are WooliesX** As a business inside one of Australia's largest retailers, WooliesX aims to bring...

  • Product Manager

    1 week ago

    Darlinghurst, New South Wales, Australia WooliesX Full time

    As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths Group to our customers.We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're resourceful...

  • Tech Lead

    3 weeks ago

    Darlinghurst, Australia WooliesX Full time

    As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths Group to our customers. We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're...

  • Digital Trade Planning Coordinator

    2 months ago

    Darlinghurst, Australia WooliesX Full time

    As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths Group to our customers. We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're...

  • Business Enablement Coordinator

    4 weeks ago

    Darlinghurst, Australia WooliesX Full time

    As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths Group to our customers. We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're...

  • Agile Delivery Lead

    3 weeks ago

    Darlinghurst, Australia WooliesX Full time

    **Agile Delivery Lead** - **Permanent role**: - **Surry Hills based with WFH flexibility**: - **Be part of exciting digital growth **About WooliesX** WooliesX is part of the Woolworths Group. We’re an innovation business that brings together the brightest minds in e-commerce, technology, media and data to transform the way people live and shop. We’re...

  • Agile Delivery Lead

    3 weeks ago

    Darlinghurst, Australia WooliesX Full time

    **Agile Delivery Lead** - **Permanent role**: - **Surry Hills based with WFH flexibility**: - **Be part of exciting digital growth **About WooliesX** WooliesX is part of the Woolworths Group. We’re an innovation business that brings together the brightest minds in e-commerce, technology, media and data to transform the way people live and shop. We’re...

  • Agile Delivery Lead

    2 months ago

    Darlinghurst, Australia WooliesX Full time

    **Agile Delivery Lead** - **Permanent role**: - **Surry Hills based with WFH flexibility**: - **Be part of exciting digital growth **About WooliesX** WooliesX is part of the Woolworths Group. We’re an innovation business that brings together the brightest minds in e-commerce, technology, media and data to transform the way people live and shop. We’re...

  • Digital Trade Planning Coordinator

    1 week ago

    Darlinghurst, New South Wales, Australia WooliesX Full time

    As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths Group to our customers.We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're resourceful...

  • Agile Delivery Lead

    3 weeks ago

    Darlinghurst, Australia WooliesX Full time

    As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths Group to our customers. We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're...

  • Digital Analytics Implementation Specialist

    3 weeks ago

    Darlinghurst, Australia WooliesX Full time

    As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths Group to our customers. We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're...

  • Email Marketing and CRM Specialist

    3 weeks ago

    Darlinghurst, Australia S2M Full time

    Fast track your career with a supportive team and growth and development - Competitive Salary above Industry standard - Gorgeous new Location!! Support a global, game-changing skincare brand by executing marketing initiatives and plans across all digital channels. Our client is searching for an experienced superstar Digital Marketing and Ecommerce...

  • Email Marketing and CRM Specialist

    3 weeks ago

    Darlinghurst, Australia S2M Full time

    Fast track your career with a supportive team and growth and development - Competitive Salary above Industry standard - Gorgeous new Location!! Support a global, game-changing skincare brand by executing marketing initiatives and plans across all digital channels. Our client is searching for an experienced superstar Digital Marketing and Ecommerce...

  • Commercial Specialist

    3 weeks ago

    Darlinghurst, Australia WooliesX Full time

    As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths Group to our customers. We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're...