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Leading Hand/aircraft Support Officer

1 month ago

Melbourne, Australia Regional Express Full time

Expressions of interest are sought for a suitably qualified individual to join the Melbourne Ramp team in the full time role of Leading Hand - Aircraft Support Officer for our Domestic B737 operations.

**Reporting to**:
This position reports to the Melbourne Ramp & Catering Manager.

**Position responsibilities**:

- Responsible for all 737 apron functions when on shift
- Undertake the duties of a Team Leader when required
- The direct supervision of on shift 737 Team Leaders and ASO staff
- Providing assistance to the Ramp Manager with administrative and reporting requirements
- Responsible for towing of aircraft when repositioning is required including liaising with Engineering, Network Operations and the relevant Airport authority
- Ensuring all staff are acting in compliance with company policies and procedures
- Arrange coverage of staff sick leave to ensure there is no impact to operations
- Management of staff overtime to ensure shifts are covered correctly and allocation of overtime is equitable
- Oversee Catering functions on apron
- Oversee Freight functions on apron
- Responsible for liaising with other departments and suppliers to manage day to day matters such as GSE serviceability
- Ensure all GSE checks are undertaken and faults reported accordingly
- Assist with the training and induction of new staff
- Undertake basic audits to ensure continuous improvement and compliance with company policies and procedures
- Provide operational assistance when required by assisting with loading/unloading or other turnaround duties
- Required to remain on site until the completion of allocated duties
- Other tasks as requested by the Ramp Manager

**Selection Criteria**:

- Experience in a supervisory role
- Airline/Industry experience
- Able to obtain an ASIC (Aviation Security Identification Card) and airside driver’s license
- Excellent communication skills
- High standard of professionalism
- Able to work shift work that includes early starts, evenings and weekend work
- Mandatory requirement of state drivers licence
- High standard of physical fitness
- Ability to work in a team environment and a commitment to on time performance

**To Apply**:
Applications close Friday, 28 July 2023.

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