Technology Support Specialist

6 months ago


Melbourne, Australia Frazer Tremble Executive Full time

Permanent Role | On-Site With Offices In Melbourne
- Work Alongside A Dynamic & Progressive Team
- Utilise Your Skills Across CISCO, Office 365 & Sharepoint

Our client is a national professional services firm with offices across Australia. They prioritise a dynamic, friendly, and professional work environment, dedicated to delivering value to clients. Their success is driven by a collaborative team of individuals motivated to learn, achieve, and grow.

Due to growth, they are currently seeking a full-time Technology Support Specialist to join their Melbourne office. The role entails national responsibility for providing timely, efficient, and effective IT support services to the firm.

**What Success Looks Like**:

- Assist in the maintenance and support of all IT infrastructure hardware and software, encompassing switches, routers, servers, SANs, desktops, laptops, MFDs, Cisco phones, and mobile devices.
- Resolve network scanning and printing issues.
- Address desktop hardware issues.
- Utilize and maintain the helpdesk database.
- Manage and troubleshoot mobile devices and system remote access.
- Set up and troubleshoot audiovisual and video conferencing systems.

**Skills That Make You Stand Out**:

- 2+ years' experience in technology support, preferably in a professional services environment.
- Demonstrated excellent communication skills.
- Solid knowledge of PC hardware and software, including Windows desktops, MS Office 2016 Suite, and hardware peripherals (printers and laptops).
- Experience with helpdesk ticketing systems.
- Highly organized with excellent time management skills.
- Logging and correct handling of all relevant incident/service requests.
- Ability to conduct initial investigation and diagnosis of issues.
- A willingness to learn and be self-motivated.
- Strong customer service focus.
- Prior experience working within a helpdesk environment.

**How To Apply**:
For a confidential discussion, please get in touch with
**Gabrielle Baird** at Frazer Tremble Executive on



  • Melbourne, Australia Technology People Australia Full time

    IT Desktop & Network Support - Initial 3-month contract - Melbourne CBD Our client is a global market leader in their industry and is currently seeking a talented IT Desktop / Network Support Specialist to join their team based in Melbourne CBD. In the role of IT Technology Specialist (Level 2-3), your primary responsibilities will involve providing...

  • IT Support Specialist

    3 weeks ago


    Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    At Information & Communication Technology | Help Desk & IT Support, we are currently seeking an experienced IT Support Specialist to join our team in Perth.The successful candidate will be responsible for providing Level 1 support to users over the phone, working closely with a small team of IT specialists to ensure seamless delivery of IT services.Key...

  • IT Support Specialist

    2 weeks ago


    Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Exciting Opportunity for an Experienced IT Support ProfessionalMilestone IT is a leading provider of innovative technology solutions, and we are currently working with a brilliant organization to find an experienced IT Support Specialist to join their team.The successful candidate will be responsible for providing Level 1 support to users over the phone,...

  • IT Support Specialist

    2 weeks ago


    Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Company OverviewMilestone IT is a leading organization in the Information & Communication Technology sector, providing top-notch services to its clients. We are currently working with an exciting opportunity for an experienced IT ServiceDesk Engineer to join our team of experts.SalaryWe offer a competitive salary range of $60,000 - $80,000 per year,...


  • Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Milestone IT is a leading provider of Information & Communication Technology | Help Desk & IT Support solutions, and we are currently working with an exciting organization in Perth to fill a rewarding position for a Technical IT Support Specialist.The successful candidate will be responsible for providing Level 1 support to users over the phone, utilizing...


  • Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Milestone IT is a leading provider of Information & Communication Technology solutions, with a strong focus on delivering exceptional support to our clients.We are currently seeking an experienced IT Helpdesk Support Engineer to join our team in Perth. As a key member of our Help Desk & IT Support division, you will play a critical role in providing Level 1...


  • Melbourne, Victoria, Australia Telstra Health Full time

    Job DescriptionWe are seeking an experienced Healthcare Technology Support Specialist to join our team at Telstra Health.About the Role:This is a fantastic opportunity to work with a leading provider of care, clinical and medication management software and IT solutions in Australia's fastest-growing industry.You will be responsible for providing technical...

  • IT Support Specialist

    1 month ago


    Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Milestone IT is seeking an experienced IT Support Specialist to join a great team in Perth. As a Helpdesk Engineer, you will provide Level 1 support to users over the phone, working with a small team of IT specialists.Key Responsibilities:Providing IT support over the phoneProviding first-level support and logging ticketsOffering excellent customer...


  • Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Milestone IT OverviewMilestone IT is a leading provider of Information and Communication Technology solutions, with a strong focus on delivering exceptional service to our clients.Salary Range:$60,000 - $80,000 per annumAbout the Role:This is an exciting opportunity for a highly motivated and experienced IT Helpdesk Support Engineer to join our team. As a...


  • Melbourne, Victoria, Australia Florida Tech Full time

    Job SummaryThe Technology Support Specialist II is responsible for providing technical support to Florida Tech end-users. This role involves troubleshooting technical issues, responding to service requests, and working with student workers to support technology-related issues.Key ResponsibilitiesTroubleshooting and Support: Troubleshoot technical issues and...


  • Melbourne, Victoria, Australia Swinburne University of Technology Full time

    About the RoleWe are seeking an experienced Learning Technologist (Learning Environments) to join our team at Swinburne University. In this role, you will collaborate with educators across the university to provide development, enhancement, training, and support for our Higher and Vocational Education learning environments and related...

  • IT Support Specialist

    3 weeks ago


    Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Milestone IT is working with a leading organization to find an experienced IT ServiceDesk Engineer to join a dynamic team.The successful candidate will provide Level 1 support to users over the phone and work closely with a small team of IT specialists.Key Responsibilities:Providing IT support over the phoneProviding first-level support and logging...


  • Melbourne, Victoria, Australia Swinburne University of Technology Full time

    Unlock a rewarding career at Swinburne University of Technology as a Disability Support Specialist.About the Role:Swinburne University's AccessAbility Services is seeking a skilled professional to coordinate, deliver, and oversee tailored support services for students with diverse needs. As an integral member of our team, you will play a pivotal role in...

  • IT Support Specialist

    1 month ago


    Melbourne, Victoria, Australia Information & Communication Technology | Help Desk & IT Support Full time

    Milestone IT is currently working with a brilliant organization that has an exciting opportunity for an experienced IT ServiceDesk Engineer to join a great team.Working with a small team of IT specialists, you will be providing Level 1 support to users over the phone.Key Responsibilities include:Providing IT support over the phoneProviding first-level...


  • Melbourne, Victoria, Australia Swinburne University of Technology Full time

    About the RoleWe are seeking a highly skilled Course Admissions and Enrolment Support Specialist to provide expert guidance to students on course admissions, study planning, and enrolment processes.This key role involves working closely with students, academic staff, and various departments to ensure timely and accurate support on course structures, study...


  • Melbourne, Victoria, Australia Revolut Full time

    This is a Technology Risk Specialist role with Revolut, a leading company in Australia. The Technology team is one of the best in the world and is responsible for building world-class financial products from the ground up. We're looking for a Technology Risk Specialist to join Revolut Bank (Australian Entity) to manage projects and collaborate with...


  • Melbourne, Victoria, Australia Flip Full time

    We are a dynamic and innovative logistics company, FLIP, seeking an experienced Application Support Specialist to join our team. This role is based in Melbourne CBD, with the opportunity to work remotely.Job Description:The successful candidate will provide high-quality application support, empower users through training and coaching, and improve internal...


  • Melbourne, Victoria, Australia Airwallex Full time

    About the RoleWe are seeking a highly skilled Technology Support Specialist to join our IT Operations team at Airwallex. This role will provide exceptional customer service and technical support to our employees across multiple locations, ensuring seamless technology experiences.Key ResponsibilitiesTechnical Support: Provide expert-level technical support...


  • Melbourne, Victoria, Australia Davidson Full time

    About the RoleThis is a full-time opportunity for an Operational Technology Engineer to join our team.As an OT Engineer, you will work closely in a collaborative partnership with the Information Technology (IT) team responsible for Corporate Technology and Cyber Security workstreams.This role operates within the Infrastructure and Projects division, working...


  • Melbourne, Australia Six Degrees Executive Full time

    Location: - Melbourne- Job Type: - Temporary- Salary: - Daily rate on offer- Contact: - Carl Stephen**Technology Procurement Specialist** - Contract (3 months +) with potential for permanency. Great opportunity to join the team at one of Australia's most iconic retailers, where innovation, customer satisfaction, and cutting-edge technology intersect. We are...