Aps 5 Case Management Support

2 weeks ago


Brisbane, Australia face2face Recruitment Full time

**Closing Date**:9 AM Wednesday 9 August 2023

**face2face reference**:588429

**Location**:Brisbane Qld, Parramatta NSW, Newcastle NSW, Surry Hills NSW, Richmond Vic, Geelong Vic or Braddon ACTÂ

**Hours**:Full-Time

**Contract length**:12 Month Contract

**Entry requirements**:Australian Citizen

**Pay range**:$55.24 p/h ex super

**About the role**:
The APS 5 Case Management Support is a team membership position and is accountable for organising their workflow and making independent decisions relating to an area of responsibility. The position will be required to provide policy advice within an area of specialisation with advice based on policies and legislation. The role will be required to undertake activities and tasks using available information where options are not always evident. It will be required to perform procedural, clerical, administrative, and operational tasks that support and contributes to the business's objectives.

The APS 5 Case Management Support will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve moderately complex to complex inquiries.

**Duties**:

- Research and draft responses for complaints, Ministerial and other documents as required.
- Manage the requests for medical and functional assessments.
- Assess and respond to risk from processes, including in terms of privacy considerations and priority.

**Required experience/skills**:

- Attention to detail.
- Computer literacy.
- The ability to produce work in a deadline-driven environment.
- High organisational/administrative abilities.
- Methodical and process driven.
- Inquisitive and problem-solving approach.

**Desirable experience/skills**:

- A paralegal or similar (law student / legal admin) background would be highly desirable.

**Benefits**
- A healthy, safe and diverse work environment.
- Continuous employee support.
- Opportunities for career development.

**Dani Vrkic**

**OR**

**Michelle le Grange**

**02 6199 5750**
- #APS- _Thank you for your interest in this position with face2face Recruitment. Our advertisements automatically stay live for 30 days, even if the position is filled beforehand. Should you find this role closed, not all is lost. If you submit your resume to us as a general expression of interest, we will consider you for other positions that suit your talent and experience. We may well have current positions to fill and will certainly consider you for future suitable roles. Submitting your resume has the added bonus of getting your name in the mix for opportunities we fill without even advertising. All you have to do is register hereÂ_ _
- Â _
- Â_


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