Current jobs related to Customer Insights Associate - Brisbane - Virgin Australia

  • Customer Insight Manager

    2 days ago

    Brisbane, Queensland, Australia Attekus Full time

    Key ResponsibilitiesAs a Customer Insight Manager, your key responsibilities will include acting as a trusted advisor, engaging directly with customers to understand their business challenges, workflows, and requirements. You will conduct customer workshops, interviews, and feedback sessions to capture insights, collaborate with sales and consulting teams to...

  • Insights Analyst

    2 hours ago

    Brisbane, Australia Entain Full time

    **About the role** At Entain, we truly value our customers and strive to create exceptional experiences for them. This is where the Insights Analyst, Voice of Customer role comes in, as a vital part of our Customer Innovation and Technology Department. As an Insights Analyst, you will play a crucial role in bringing our Customer Experience strategy to...

  • Experience Coordinator for Customer Insights

    5 days ago

    Brisbane, Queensland, Australia StudentUniverse Full time

    Customer Experience Data Specialist - South Bank, QLDJob Overview:We are seeking a skilled Experience Coordinator for Customer Insights to join our team in South Bank, QLD. As a key member of our marketing department, you will be responsible for delivering high-quality customer experience insights that drive business growth and improvement.Key...

  • Senior Associate Sustainability

    4 days ago

    Brisbane, Queensland, Australia Tideri Jobbörse Full time

    The senior associate sustainability will provide esg advice and insights to support deal origination and ongoing achievement of outcomes

  • Customer Experience Associate

    6 days ago

    Brisbane, Queensland, Australia PUMA Gruppe Full time

    Are you looking for a career that's as exciting as it is rewarding? As a Customer Experience Associate at PUMA, you'll play a vital role in delivering exceptional customer service and driving sales.Job DescriptionYou'll be responsible for providing outstanding customer service, responding to customer inquiries, and resolving any issues that may arise. You'll...

  • Customer Experience Associate

    5 days ago

    Brisbane, Queensland, Australia Connor Clothing Pty Full time

    We are a fashion-forward retailer seeking a skilled Customer Experience Associate to join our team.In this role, you will be responsible for delivering exceptional customer service, promoting our brand culture, and contributing to the success of our business.About this role:You will have experience in Customer Service and be able to work effectively in a...

  • Customer Service Associate

    3 days ago

    Brisbane, Queensland, Australia The SWATCH Group Full time

    About The SWATCH Group:We are a leading luxury watch and jewellery company, seeking a talented Sales Associate to join our team. In this role, you will have the opportunity to work with high-end products and provide exceptional customer service to our clients.Key Responsibilities:Support the Boutique Management in achieving sales targetsProvide exceptional...

  • Customer Engagement Associate

    1 day ago

    Brisbane, Australia Qlicksmart Full time

    We know that our staff are the force that pushes Qlicksmart forward. We take pride in our team’s diversity, talent, and drive to make people’s lives better. At Qlicksmart, we invest in our staff so that they can flourish. Our culture is built around respect, open-mindedness, and continual learning. From our work experience students to our leadership...

  • Reporting and Insights Analyst

    1 hour ago

    Brisbane, Australia Entain Full time

    **What role would you play on our team?** Reporting to the Head of CX Insights & Automation, you’ll join a recently formed team playing a key role in helping us bring to life the Customer Experience strategy and insights to the business. As a Reporting and Insights Analyst you will need a strong business analysis background, and experience creating short...

  • Sales and Customer Experience Associate

    3 days ago

    Brisbane, Queensland, Australia Tideri Jobbörse Full time

    Tideri Jobbörse is excited to announce the opportunity for a Sales and Customer Experience Associate to join our team at Prouds The Jewellers Fairfield QLD.Job DescriptionThis role involves creating a memorable customer experience by delivering exceptional sales services and promoting our wide range of high-quality jewellery products.ResponsibilitiesDeliver...

  • Business Intelligence Associate

    2 days ago

    Brisbane, Queensland, Australia Ausenco Full time

    Ausenco is a global company redefining what's possible. We're seeking a talented Business Intelligence Associate to join our team and help us drive business success through data-driven decision-making.In this role, you will work closely with our Finance function to provide business intelligence and insights to support strategic decision-making. You will be...

  • Data Insights Specialist

    14 hours ago

    Brisbane, Queensland, Australia ANZ Full time

    About the RoleIn this exciting position, you will play a pivotal role in driving business success through the delivery of high-quality reporting solutions. Collaborating closely with business partners, you will work to enhance the customer experience by providing actionable insights that meet current and future needs.As a key liaison with Leadership Teams,...

  • Data Insights Manager

    7 days ago

    Brisbane, Queensland, Australia Queensland Government Full time

    We're seeking a detail-oriented professional to help drive strategic planning and performance activities within the Queensland Government.Job DescriptionThis role involves coordinating operational planning, generating insights from data, and supporting evidence-based decision-making. Key responsibilities include:Supporting the ongoing development and...

  • Finance Associate

    4 weeks ago

    Brisbane, Australia Powerlink Full time

    **At Powerlink, every possibility starts with you**: We believe life’s about possibilities. And so is the future. That’s why we need you. We’re working at the heart of Queensland’s energy transformation. Now more than ever, we need people who want to help us deliver a world-class energy future and ensure we continue to navigate through this once in...

  • Data Insights Analyst

    5 days ago

    Brisbane, Queensland, Australia Qantas Full time

    About UsQantas is Australia's largest regional, domestic, and international airline, founded in the Queensland outback in 1920. Our Group has a range of subsidiary businesses that support our overall operations. We operate two complementary airline brands - Qantas and Jetstar - providing regional, domestic, and international services.We value innovation,...

  • Associate Market Manager

    4 weeks ago

    Brisbane, Australia Expedia Group Full time

    Associate Market Manager (Brisbane) The Associate Market Manager’s primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group’s fast-growing global traveler base.The Associate Market Manager works withlodging partners within their assignedterritoryto...

  • Commercial Insights Manager

    15 hours ago

    Brisbane, Queensland, Australia Davidson Full time

    Job Summary:This is an exciting opportunity to work on commercial pricing strategies and revenue forecasting using advanced analytics techniques. As a Pricing and Revenue Forecasting Expert, you will be responsible for developing and managing optimisation and predictive models that are commercially focussed. You will also be required to research the key...

  • Associate Private Banker

    4 weeks ago

    Brisbane, Australia Westpac Banking Corporation Full time

    Associate Private Banker - **Permanent opportunity based in Brisbane or Gold Coast**: - **Play a key role in supporting the day to day needs of our HNW clients**: - **Drive client satisfaction** **How will I help?** Our Mission in Private Wealth is to deliver clients enduring financial advantage by delivering insights, expertise and opportunities that...

  • Associate Market Manager

    4 weeks ago

    Brisbane, Australia Expedia Partner Solutions Full time

    **Associate Market Manager (Brisbane)** The Associate Market Manager’s primary responsibility is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group’s fast-growing global traveler base.The Associate Market Manager works withlodging partners within their...

  • Retail Associate

    3 weeks ago

    Brisbane, Australia Sunglass Hut Full time

    We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. We are home to the most loved and...

Customer Insights Associate

4 weeks ago

Brisbane, Australia Virgin Australia Full time

**Work type**:
Full Time**Location**:
Brisbane, Melbourne, Sydney**Job type**:
Velocity Frequent Flyer, Customer Experience & Product**Applications close**:
**Customer Insights Associate**:
**Based in Sydney (preferred) or Brisbane or Melbourne**

Hello. We’re Velocity Frequent Flyer, one of Australia’s largest loyalty programs. With more than 11 million members (and counting), we live and breathe travel, and we love sharing our passion for memorable experiences with our members.

Imagine being immersed in a world where every day is an adventure, where you have the power to turn dreams into reality. Where you’re a part of a team that’s rewriting the rules for how loyalty programs work and what they can bring to members. That’s the journey you’ll be on in our team. Enabling members to redeem their points fast for breathtaking getaways, financial benefits, shopping experiences and a whole lot more. All the while benefiting from a role that is part of the Virgin Australia Group, with all the exciting perks, support and opportunity available to our team members.

**What you’ll be doing**:
The Customer Insights Associate continuously delivers high quality customer, member and competitor insights and intelligence across the Virgin Australia Group, including Loyalty, Product and Service Development, Marketing and Brand.

As a Customer Insights Associate you will support the Customer Insight team to design and build Customer Insight programs and deliver sophisticated insights, analysis and reporting, to help deliver strategic and tactical outcomes for the Virgin Australia Group.

**You’ll be great in this role if you**:

- Have 2+ years experience in an analytically orientated work environment
- Are experience with customer research platforms, tools and privacy processes
- Have internal stakeholder engagement and influencing experience
- Understand quantitative and qualitative research
- Are a natural at building strong relationships
- Enjoy working and are responsive in a high pressure, fast paced environment
- Have survey coding and execution experience
- Understand and have worked with market research methods, tools and processes
- Are degree qualification in Business, Marketing, Psychology, Statistics or related discipline
- Have market research consultancy experience (desirable)
- Are experienced in working with market research and CX platform vendors, including creating briefs, crafting reports and insights (desirable)
- Have facilitated focus group facilitation skills (desirable)
- Have info-graph and other visual communication skills (desirable)

**What you’ll get from us**

We’re committed to looking after you, with some of the best benefits and conditions in the industry - including (but not limited to):

- Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
- Flexible working arrangements (including work hours and work from home)
- Discounts on travel insurance, car hire, accommodation and experiences worldwide
- Discounted Virgin Australia Lounge membership
- Hospitality, retail, technology, beauty services and wellness discounts
- Wellness support, including the _betterme_ digital wellbeing platform
- A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life - physical, mental, social and financial
- Dress for Your Day - enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

**Equality rules**

**Ready to apply? **We’re ready to hear from you.