Clinical Support Specialist

7 months ago

Sydney, Australia Stryker Full time

**Why join Stryker?**:
Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific.

**Know someone at Stryker?**:
We are seeking a Clinical Support Specialist to join our growing team based in **Sydney**
- You will become an expert in Stryker surgical technology products, offering technical and clinical specialist expertise to both internal and external customers.
- You will have the opportunity to attend surgical procedures and provide hands-on assistance to hospital staff, ensuring the optimal use of Stryker products.
- Additionally you will support our Territory Managers with product presentations and training sessions, fostering customer engagement and contributing to the successful integration of our products.

**What we look for**:

- ** Dedicated achievers.** People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
- ** Self-starters.** People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.
- ** Collaborative partners.** People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
- ** Effective communicators. **People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their teams.

**Responsibilities in the role**:

- Become an expert in Stryker Surgical Technology products and provide technical and clinical specialist expertise to new and existing customers
- Attend surgical procedures and assist surgeons and hospital staff in the effective use of Stryker products
- Utilize effective sales techniques to communicate product/service value and meet revenue targets
- Conduct in-service training and product demonstrations, supporting our Territory Managers

**Experience required**:

- Proven experience in either a clinical (nursing or theatre) environment, sales or within the medical device industry
- Proficient in comprehending technical information and articulating complex ideas
- Proven track record of building robust and trustworthy relationships with internal stakeholders and customers
- Highly adaptable to thrive in a dynamic and rapidly changing environment
- Exceptional problem-solving abilities to tackle challenges effectively and find creative solutions

**Culture & Benefits**
- Ongoing training and opportunities for career progression
- Paid Parental leave schemes
- Volunteer Day
- Engagement Day
- Being part of one of the world’s largest and most recognizable brands.
- Excellent team culture - we have fun whilst we work

**Know someone at Stryker?**

**About Stryker**:
Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better.

The company offers innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 100 million patients annually.

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