Principal Assistant

2 weeks ago

Melbourne, Australia Boston Consulting Group Full time

**WHAT YOU'LL DO**:
Reporting to the local Operations Services Senior Manager, the Principal Assistant & Client Services Coordinator is a multifaceted role encompassing office coordination, front of house duties, and administrative support for several Principals.

Tasks include management of reception and meeting rooms, event coordination, maintaining office facilities, and broader office administrative needs. Principal support will include diary management, travel management, and general administrative support.

As a core member of the Operations cohort, you will contribute to fostering strong engagement within the Canberra team, and values-aligned office culture, including support for office engagement initiatives.

**YOU'RE GOOD AT**:
**Office Administration Support**
- Cover the reception desk and client reception area
- Prepare meeting rooms for staff and client events as per booking requests, including configuration of tables and chairs, AV equipment, ordering and set-up of food and beverages, cutlery, crockery etc.
- Tidy and reconfigure rooms at the conclusion meetings
- Assist with office-related events and functions including set up, catering, and other requirements as needed
- Purchase and stock control of corporate stationery, business cards, letterhead, etc., and food and beverage supplies
- Prompt response to Client Services distribution inbox
- Provide assistance with bulk photocopying, binding, large mail outs and ad hoc admin tasks as required
- Ad hoc tasks and specific requests to ensure efficient & seamless running of the office

**Principal Support**
- Proactively manage and coordinate daily schedules across several time zones and ensure Principal is fully briefed and organised
- Coordinate complex travel and related logistics including visa and passports to the best efficiencies and in accordance with BCG policy
- Schedule client, case team, and administrative meetings, as required, and all associated logistics
- Support Principal's commercial agenda, understanding case & client requirements
- Serve as a vital point of contact for case teams with regard to Principal's calendar and logistics
- Manage requirements and provide administrative support as directed by Principal
- Develop and maintain strong working relationships with internal and external stakeholders including clients

**YOU BRING (EXPERIENCE & QUALIFICATIONS)**:

- Experience in office administration
- Professional services experience is advantageous, but not essential
- Intermediate technical skills (Outlook, PowerPoint, Excel, and Word)
- Strong organisational skills, with the ability to prioritise and manage competing deadlines effectively
- Excellent interpersonal & communication skills
- Enthusiasm and a strong team player, who proactively seeks opportunities to assist others
- Strong focus on providing excellence in service delivery
- Ability to work under pressure
- Demonstrate honesty, integrity, and respect for others

**YOU'LL WORK WITH**:
Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.

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