Business/ Store Manager
5 months ago
We are currently seeking a highly organized and motivated individual to join our team as an **Business/ Store Manager (Retail & Wholesale)**sales. This role plays a crucial part in supporting our overall business operations and ensuring efficient processes within the company.
**Key Responsibilities**
**Operations Management**
- **Daily Operations**: Oversee daily operations in both retail and wholesale departments to ensure efficiency and productivity.
- **Staff Management**: Train, and supervise staff, including scheduling, performance evaluations, and resolving conflicts.
- **Inventory Management**: Monitor and manage inventory levels, order new stock as needed, and ensure proper storage and handling.
**Sales and Marketing**
- **Sales Strategies**: Develop and implement sales strategies to increase revenue in both retail and wholesale sectors.
- **Customer Relationships**: Build and maintain strong relationships with key customers and suppliers.
- **Marketing Campaigns**: Plan and execute marketing campaigns to promote products and increase brand awareness.
**Financial Management**
- **Budgeting**: Prepare and manage budgets for retail and wholesale operations.
- **Financial Reporting**: Track sales, expenses, and profits, and prepare regular financial reports for senior management.
- **Cost Control**: Identify and implement cost-saving measures without compromising quality or customer satisfaction.
**Customer Service**
- **Customer Satisfaction**: Ensure a high level of customer satisfaction by addressing complaints and feedback promptly.
- **Service Standards**: Establish and maintain high standards for customer service across both retail and wholesale operations.
**Skills and Qualifications**
- **Education**: Bachelor’s degree in Business Administration, Retail Management, or a related field preferred but not mandatory.
- **Experience**: Minimum of 3-5 years of experience in retail and/or wholesale management.
- **Leadership**: Strong leadership and team management skills.
- **Communication**: Excellent communication and interpersonal skills.
- **Analytical Skills**: Strong analytical and problem-solving abilities.
- **Technical Skills**: Proficiency in inventory management software and Microsoft Office Suite.
- **Customer Service**: Commitment to providing exceptional customer service.
**Personal Attributes**
- **Proactive**: Ability to anticipate needs and solve problems before they arise.
- **Detail-Oriented**: Keen attention to detail in all aspects of work.
- **Adaptable**: Ability to adapt to changing business needs and environments.
- **Resilient**: Capability to work under pressure and handle multiple tasks simultaneously.
**Working Conditions**
- **Hours**: Full-time position; may require, weekend.
- **Environment**: Combination of office and store/warehouse settings.
- **Physical Demands**: May require lifting and carrying of merchandise, and other physical activities typical of a retail environment.
**Application Process**
**Job Types**: Full-time, Permanent
Pay: $60,000.00 - $70,000.00 per year
**Benefits**:
- Employee discount
- Professional development assistance
Schedule:
- Monday to Friday
- Weekend availability
**Education**:
- Bachelor Degree (preferred)
**Experience**:
- Store management: 3 years (preferred)
Licence/Certification:
- Full Driver Licence (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
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