People Operations Manager

2 weeks ago

Sydney, Australia Careers at Eucalyptus Full time

Healthcare is usually slow and boring. We believe in its potential to be exciting and entertaining. But changing the healthcare experience is hard - and we're gonna need all the help we can get

**About Eucalyptus**

**Eucalyptus** (or 'Euc' for short) is an Australian founded digital healthcare company that is on a mission to solve the world's biggest healthcare challenges - think fertility, and behavioural change around chronic conditions such as weight loss, diabetes, and mental health.

Founded in Australia in 2019, we have now helped over 500K patients globally by combining technology, design and operational excellence to help patients access the best clinical support when they need it - wherever they are.

Our 5 clinics (Juniper, Pilot, Kin, Software, & Compound) focus heavily on personalising the experience for different demographics and are powered by a growing team across 5 countries (Australia, UK, Germany, Japan, and the Philippines).

We've raised over AUD$160M in funding from Aussie and Silicon Valley investors who were early backers of Uber, Canva and AirBnb. With plans to launch into several more markets, offline channels, and tackle new conditions.

We're looking to continue building our team of executional weapons who are passionate about healthcare, aren't afraid to work hard, and invest in others through direct and honest feedback. This approach enables us to make the most impactful changes to improve the health of millions of patients globally.

**About the Role (What you'll be doing)**
- Business partnering with our leaders to:

- **Strategic Partnership**: Understand the business metrics and coach leaders to achieve their goals. Proactively identify challenges, drive solutions, and ensure recommendations align with the company's goals
- **Leadership Development**: Focus on building leadership capability at all levels. Equip leaders to have necessary conversations when expectations aren't met. Advocate for and challenge decisions around reward, recognition, and performance
- **Complex issue resolution**: Provide strategic guidance on complex employee issues including performance management, disputes, complaints, visas
- Own and drive accountability and improvements in our people operations team including:

- **Data Insights**: Measure and draw insights on people outcomes, using data to guide decision making around workforce planning, performance management, compensation banding and more
- **Process Improvement**: Continuously iterate and review our people team systems
- **Team Leadership**: Drive a team of 2-3 business partners across APAC

**About you (Who you are)**
- 5 + years experience in a strategic HR Manager or Business Partner role in a high performance environment (e.g. technology, high growth start up, consulting etc)
- 1 + years people management experience
- Strong knowledge in Australian employment law and regulations to ensure compliance (bonus points for Philippines and Japanese legislation)
- Strong analytical skills to track people metrics and reporting
- Ability to work collaboratively in a fast-paced environment, managing multiple priorities simultaneously
- Excellent project management skills, with the ability to oversee the delivery people operations like performance and remuneration cycles, audits, and other employee life cycle events

**Why you should join Euc**
- **Our teams are incredibly passionate** - Our talent bar is high and our work ethic is strong. You'll get to stretch yourself everyday and work amongst people who care deeply about our patients. You'll be given autonomy to tackle interesting problems and receive regular feedback from a supportive team
- **We move at incredible speed** - You'll work with team mates who build in the open by sharing their work freely, this helps us learn and iterate quickly so we can deliver high quality outcomes faster than our competitors. You'll **spend a lot of time outside of your comfort zone learning and iterating frequently, we wouldn't have it any other way
- **We will invest in your career** - You'll get access to an annual professional development budget, mentors and buddies to ensure that you have the support you need to level up. You can expect regular performance and pay reviews as your career grows. We're championing the next generation of talent - Euc has been recognised in Hatch's Hotlist as a Australia's top employer, as rated by Gen Z's.
- **We are all owners** - You'll be given equity to ensure that you are able to benefit in the upside of your contribution in helping Euc grow. Your ideas will be valued regardless of your role, you will have ownership over the projects you work on which will feel both terrifying but extremely fulfilling
- **We play as hard as we work** - You'll experience our frequently catered wellness themed talks, exercise classes, whoops to track your wellbeing, free barista coffees, funded social clubs and quarterly rooftop parties we know how to let our hair down
- **We'll have

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