Information Technology Technician

5 months ago


Spring Hill, Australia Foot Print IT Services Pty Ltd Full time

Are you ready to tackle a new challenge in your IT career? Do you thrive in roles where you can take charge and become the go-to expert? Join our team of professionals who prioritize quality at Footprint IT, with onsite roles available in our Aspley and Spring Hill offices.

We are offering IMMEDIATE starts for MULTIPLE positions If you excel in working across diverse industries, adding value to their operations by managing project implementations in Systems and Infrastructure, this opportunity is for you.

Are you a technical wizard skilled in a wide range of technologies? Do you enjoy addressing escalated issues and exploring new tech solutions with IT service providers and clients? If so, you’re going to love working with us

About Footprint IT:
Footprint IT is dedicated to providing comprehensive technology solutions to small and medium-sized businesses. With a strong presence in Aspley and Spring Hill, our continuous growth is driven by our longstanding client relationships and steady stream of referrals.

“Our clients are expanding, and as they grow, we support their technology needs, which in turn fuels our growth.”

In this role, you will:

- Manage and resolve customer incidents, problems, and requests, achieving required service level targets in a proactive, customer-facing technical role.
- Maintain established Service Levels against predefined SLAs.
- Engage with customers for incident analysis and problem resolution management, delivering solutions where standard answers do not exist.
- Exhibit strong communication skills, ensuring clarity, relevance, and logic in all interactions with customers and team members.

Key Skills and Experience:

- At least 5 years of experience in an IT environment, with 2-3 years in a Level 2 or higher role, preferably in an MSP setting.
- Proficient in Azure technologies, Office365, SharePoint, Microsoft Teams, and fundamental Microsoft 365 administration.
- Knowledgeable in network technologies, Microsoft Active Directory, DNS, DHCP, TCP/IP, server platforms, Microsoft Exchange, Microsoft Hyper-V, SQL.
- Proven skills in router and firewall configuration and troubleshooting.
- Familiarity with VoIP, zoom and Teams voice technologies is a plus.
- Experience with PSA tools like Nable MSP Manager, Nsight RMM, and Connectwise Screen Connect is advantageous.
- Experience with Microsoft 365 migrations and new tenant setup will be highly regarded.

Employment Questions:

- Do you possess a current Australian driver’s licence?
- What is your work authorization status in Australia?
- How many years of experience do you have as a systems engineer and as a Support Technician?
- How would you rate your English language skills?
- What is the highest level of ITIL qualification you have achieved?
- What notice period is required with your current employer?

Jumpstart your career with Footprint IT, where your growth is a direct result of our clients' success. Join us in driving technological advancement and delivering exceptional service.

Pay: $55,000.00 - $75,000.00 per year

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- IT support: 3 years (required)

Licence/Certification:

- Full Driver Licence (required)

Work Authorisation:

- Australia (required)

Willingness to travel:

- 50% (preferred)

Work Location: In person



  • Spring Hill, Queensland, Australia Accor Full time

    About the RoleWe are seeking a skilled Maintenance Technician to join our team at Mercure Brisbane Spring Hill. As a Maintenance Technician, you will be responsible for maintaining the building and ensuring a pleasant and safe environment for all guests, visitors and colleagues.The successful candidate will have relevant building maintenance experience,...


  • Spring Hill, Australia Geosyntec Consultants, Inc. Full time

    Overview: Do you want to build an impactful career to change the world for the better? Geosyntec has an exciting opportunity for an enthusiastic, independent, resourceful, and experienced **Desktop Support Technician II**, to join our growing Information Technology team to ensure company systems and networks are always designed, developed, deployed, and...


  • Holden Hill, Australia Supashock Advanced Technologies Full time

    **Elevate Your Career with Supashock Advanced Technologies** Join our mission at Supashock, a forefront innovator since 2005, based in South Australia. We excel in advanced mobility and motion technology, leading the Defence, Motorsport, Automotive, and Autonomous systems industries. Our ethos is driven by a passion for innovation, integrity, and...


  • Wheelers Hill, Australia Caulfield Grammar School Full time

    Wheelers Hill - Senior CampusAbout Us Caulfield Grammar School is an internationally recognised, independent, co-educational school committed to providing exceptional educational opportunities from Early Learning through to Year 12. With over 3400 students across 3 campuses and our Student Experience Programs in Yarra Junction and Kakadu, Caulfield...


  • Spring Hill, Australia Ai Group Apprentice and Trainee Centre Full time

    Gain a Certificate III in Data and Voice Communications - PPE and Training Fees Paid for - Earn while you learn! **The Opportunity**: Our client has spent the last 150 years creating technology that empowers their customers to positively transform the industries that form the backbone of our economies - industry, infrastructure, transport, and healthcare. -...


  • Spring Hill, Queensland, Australia Accor Full time

    About the Mercure brandMercure Hotels offer so much more than a place to find comfort and sleep – they are a portal to discovery, a springboard to exploration. Since its founding in 1973, Mercure has made it its mission to enlighten guests to the treasures of the location they are in.With over 950+ Hotels across 60+ countries, Mercure prides itself on...


  • Spring Hill, Queensland, Australia Accor Full time

    About Mercure Brisbane Spring HillThe Mercure Brisbane Spring Hill is a 4-star hotel located on the central city fringe, just minutes from the CBD, Brisbane River, Suncorp Stadium, and public transport. With 179 spacious guest rooms, modern amenities, an outdoor swimming pool, fitness room, and an alfresco-style restaurant and bar, this hotel offers guests a...

  • Electrical Technician

    6 months ago


    Rouse Hill, Australia ALSTOM Full time

    Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us...


  • Rouse Hill, Australia ALSTOM Full time

    Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us...

  • Materials Technician

    5 months ago


    Red Hill, Australia Hanson Full time

    **Materials Technician** Hanson is seeking to appoint a materials technician at their NATA-accredited laboratory located at our Redhill laboratory. The successful applicant will have an impeccable customer focus and be highly motivated and enthusiastic, risk-aware, and safety-driven. **In your new role, you will**: - Perform quarry materials testing -...


  • Spring Hill, Queensland, Australia Accor Full time

    About the JobWe are currently seeking a skilled Handyperson to join our team at Accor Brisbane Spring Hill. This is a dynamic and varied role requiring a high level of flexibility and a strong commitment to delivering excellent results.Key ResponsibilitiesPerform preventative maintenance on the hotel's facilities and equipment, including basic plumbing,...


  • Notting Hill, Australia Dematic Pty. Ltd. Full time

    Rare opportunity for an experienced Forklift Technician - Work for an innovative market leader in a Field Service role - Laptop, phone, and fully maintained vehicle provided - Growing team at the forefront of the world's most advanced robotic forklifts **What we offer**: **_Start your Career with Dematic today! _** We are currently looking for a **Forklift...

  • Technician

    1 week ago


    Stake Hill, Australia Konecranes Full time

    Employment type: Undefined term- Full-time/part-time position: Full time- Workplace Type: Field Service**Technician**: - At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth....


  • Broken Hill, New South Wales, Australia Wormald Full time

    Job Title: Multiskilled Fire TechnicianAt Wormald, we are seeking a skilled professional to join our team as a Multiskilled Fire Technician.Key Responsibilities:We require a Fire Equipment Technician with expertise in servicing, repairs, and testing of electrical and portable fire equipment to the relevant Australian Standards.Responsibilities...


  • Swan Hill, Victoria, Australia Chandler Macleod Full time

    Chandler Macleod is seeking a skilled Highway Maintenance Technician to join our client in Swan Hill. This role involves performing a variety of road maintenance and civil construction activities, including network inspections, hazard rectification, and manual labor tasks.The successful candidate will have a current Medium Rigid truck license, preferably...

  • IT Technician

    2 months ago


    Castle Hill, Australia v2food Full time

    **Introduction**: About v2! At Flexitarian Meal Solutions (part of the V2 Food Group), we are dedicated to revolutionizing the food industry with our innovative plant-based and performance food solutions. Our flagship brand, v2food, encompasses a range of products designed to delight taste buds while promoting sustainability and accessibility. Additionally,...


  • Wheelers Hill, Victoria, Australia Caulfield Grammar School Full time

    At Caulfield Grammar School, we are seeking an experienced Design Technology Technician to join our team at the Wheelers Hill Campus. This is a unique opportunity to contribute to the growth and development of our students in the exciting field of Design Technology.We are offering a competitive salary package of $85,000 - $95,000 per annum, plus...


  • Notting Hill, Australia KION Group Full time

    •Rare opportunity for an experienced Forklift Technician •Work for an innovative market leader in a Field Service role •Laptop, phone, and fully maintained vehicle provided •Growing team at the forefront of the world's most advanced robotic forklifts What we offer: We are currently looking for a Forklift Field Service Technician with...

  • Theatre Technician

    6 months ago


    Box Hill, Australia Epworth Healthcare Full time

    Working within Perioperative Services at Epworth, you can choose to join our team on a casual, part-time or full-time basis as a Theatre Technician. You will be responsible for providing quality service with patient care, equipment handling and transport services while contributing to the overall performance of the operating suite. **You will make an...

  • Electrical Technician

    5 months ago


    Rouse Hill, Australia ALSTOM Full time

    At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide,...