Technical Specialist
2 months ago
**Employment Type**:Permanent Full Time
- **Position Classification**:Health Manager Level 3
- **Remuneration**:$122,850.00 - $139,559.00 per annum + 11% superannuation
- **Hours Per Week**:38
- **Location**:Flexible working with a mix of working from home and from our offices in Chatswood
- **Requisition ID**:REQ452691
- **Applications Close**:Sunday, 10th December 2023, 23:59PM
**Join the team driving the digital transformation of Australia’s largest public health system**
**About us**
Working at eHealth NSW is more than a job. Every day, we set out to design, build and innovate world class digital solutions that will transform how healthcare is delivered to patients across NSW. It’s a genuine opportunity to join a team of technology professionals, health partners, industry leaders and academia to develop solutions that help save and improve people’s lives.
Our people are at the heart of who we are. We are committed to a workforce that reflects the communities we serve and actively seek to recruit people from diverse backgrounds to build a supportive and inclusive workplace where our people can gain a sense of belonging, value and opportunity.
**Come work with us**
We have an exciting opportunity in the Enterprise Imaging Repository (EIR) Services team as a Technical Specialist.
Reporting into the EIR Services Team Manager, you will be part of the team responsible for managing the effective operation, monitoring, trouble-shooting, training and development of the of the Imaging Repository, DICOM, HL7 and associated component of the EIR solution including EPR and ESB. This includes the technical responsibility to other eHealth teams by providing SME programming, testing, training, scripting, interfacing and specialised workflow knowledge transfer.
**What you will do**
As an integral member of the Enterprise Imaging Repository (EIR) Services team, you will:
- Lead and manage resolution of Level 1, 2, and 3 Incident Response (IR) issues, including 24x7x365 services, HL7 and DICOM interface engines, system configurations, and database queries.- Utilise C#, Java, and SQL in.NET framework for program and script development, integrating with the Enterprise Patient Repository and Enterprise Service Bus.Utilize C#, Java, and SQL in.NET framework for program and script development, integrating with the Enterprise Patient Repository and Enterprise Service Bus.- Foster strong customer relationships with internal and external stakeholders, collaborating with LHDs, CIOs, clinicians, and PACS administrators across New South Wales.- Provide technical guidance, leadership, and manage troubleshooting with various vendor support teams such as CDN, Siemens, Carestream, and GE Healthcare.- Train and coordinate workload for Data Reconciliation Officers and junior IR Support Officers.
- Oversee daily system monitoring, correction of corrupted studies, and specialized support for strategic planning and business processes to influence stakeholder satisfaction in the EIR Program.
More information about the Technical Specialist role, can be found in the POSITION DESCRIPTION.
**About you**
The skills, knowledge and experience we are looking for in you are:
- Demonstrated expertise and strong interest in.NET programming, showcasing proficiency in C# and Java within the.NET framework.- Hands-on experience with cloud platforms, with a preference for proficiency in Azure or AWS.- Essential expertise in DICOM and HL7, emphasizing a comprehensive understanding of these technologies.
- Proven ability to lead and manage the resolution of Level 1, 2, and 3 Incident Response (IR) issues in a 24x7x365 service environment.
If this sounds like you and you’re looking for a rewarding new opportunity, we would love to hear from you.
**Benefits of working for eHealth NSW**
We support our people with great benefits so they can support the patients and staff of NSW Health. These include:
- Flexible work options
- Skills and leadership development training programs
- Salary Packaging
- Health and wellbeing programs
More information about these benefits can be found on our Benefits Page.
**Valuing diversity and inclusion**
For more information on the strategies in place to support diversity and inclusion, such as NSW Health’s Stepping Up program for Aboriginal and Torres Strait Islander people and our Disability Employment Strategy, please visit our Diversity and Inclusion page.
**How to apply**
**Applications Close**:Sunday, 10th December 2023, 23:59PM
A talent pool may be created from this recruitment process to fill permanent or temporary vacancies within the next 18 months.
All NSW Health workers are required to have completed a primary course (2 doses) of a Therapeutic Goods Administration (TGA) approved or recognised COVID-19 vaccine (except for the Janssen COVID-19 vaccine which is approved by the TGA as a single dose primary course). New applicants must have completed the vaccination course prior to commencement w
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