Team Leader

7 months ago

Perth, Australia Avenues Australia Full time

**Team Leader - Mental Health**

As a Team Leader at Avenues Australia, you will support the growth of our client base in Perth, support a team of Recovery Coaches and contribute to the development of Mental Health Practice. You will support the operational delivery of quality NDIS Recovery Coaching. The Psychosocial Recovery Coach practice at Avenues Australia assists Participants with Psychosocial disability to build capacity and resilience through strong and respectful relationships to live a full and contributing life. This support is designed to be able to maintain engagement through periods of increased support needs due to the episodic nature of the mental illness. Recovery coaches work collaboratively with participants, families, carers and other services to identify, plan, design and coordinate NDIS supports.

**Responsibilities**

The Team Leader will also be responsible for monitoring, mentoring and supervising a team of Recovery Coaches to achieve the organisation’s objectives and improve the achievement of KPIs.

**Business Development**
- Researching and building relationships with referral sources such as other service providers, community mental health services and Local Area Coordinators.
- Pursuing leads and converting them into clients.
- Building the brand name of Avenues Australia through good and fruitful relationships and professionalism.

**Psychosocial Recovery Coaching**

Manage a client load as well a small team to:

- support clients and carers to understand their NDIS plan, goals and objectives.
- support clients to develop, implement, monitor and adjust a personal recovery plan.
- support clients to build recovery-enabling relationships based on hope.
- coordinate the supports in an individuals’ NDIS plan by:
1) researching, coordinating and managing complex and intersecting supports to suit individual needs across multiple providers while ensuring client choice and control; and

2) working with mainstream service providers including negotiating services and prices to ensure maximum value for money is achieved and service obligations are met.
- coach to build on strengths, knowledge, skills, resilience, and decision-making with the aim of greater choice, control and independence in managing their personal choices.
- arrange any assessments needed to determine the nature of funding and support required.
- decide the budget for each support type and advise any relevant plan manager of the breakdown of funds.
- assist clients to prepare for plan reviews by helping them assess whether they achieved their goals and got value for money for their plan identify solutions to problems experienced in implementing the plan, and to consider new goals.
- assists clients to communicate with the NDIA when required to support their plan requirements.
- resolves any crisis by linking participants with mental health, health and other services particularly when they are unwell.

**Operational**
- Demonstrated capacity to work efficiently and to complete administrative and management tasks under pressure.
- Managing the day-to-day activities of the team.
- Conduct weekly staff check-ins, fortnightly team huddle meetings and supervision meetings.
- Monitor the implementation of the service delivery tasks to ensure quality outcomes.
- Ensure client documents and records for your team members are being updated and stored accurately on CRM and cloud storage systems.
- Oversee the quality of Recovery Plans and NDIS Reports.
- Oversee the development of client risk assessments and monitor recovery plans in accordance to risk profiles.
- Provide regular input for service delivery improvements to team and leadership.
- Identify challenges to achieving team KPIs such as billable hours and quality services as well as strategies to overcome them.
- Identifying and escalating disciplinary measures to Line Manager.
- Willingness to understand the NDIS Pricing Arrangements and Price Limits Guide in detail, as well as NDIS Operational Guidelines.
- Promote Avenues Australia as a premier NDIS Psychosocial Recovery Coach provider to participants and other external stakeholders.

**Underpinning Knowledge**
- Strong knowledge of the NDIS service system.
- Strong understanding of concepts such as choice and control, dignity of risk and safeguarding.
- Knowledge of mental health diagnoses and symptoms, treatments, medications, interventions, regional mental health and allied health providers.
- Sound understanding of the causes of stigma and barriers faced by those with mental ill-health.
- Understands the episodic nature of mental illness and collaborates with relevant services to plan and maintain engagement through periods of increased support needs.
- Working knowledge of the service support providers including mainstream, community-based, and specialist.
- Sound knowledge and understanding of dual diagnoses, including alcohol and other drugs, ABI, physical and intellectual disability.

**Qualifications**
- A m

  • Marketing Team Leader

    7 months ago

    Perth, Australia Universal Business Team Full time

    The Company Aquatec Equipment is the leading supplier of pond, outdoor water garden and water feature equipment throughout Australia and New Zealand. Aquatec Equipment are a team of passionate people, their mission is to help individuals discover, create, and enjoy outstanding living spaces. The Role Aquatec Equipment is rapidly growing and are seeking an...

  • Sales Team Leader

    7 months ago

    Perth, Australia Universal Business Team Full time

    The Company Business Desking and Seating Systems (BDSS) is a market leader in the WA workspace industry and has been a key player on the national scene for over 2 decades. At the forefront of innovation, BDSS create and deliver efficient and productive environments for government bodies, educational, hospitality and commercial spaces and is a collection of...

  • Team Leader

    7 months ago

    Perth, Australia Nido Early School Full time

    Nido is opening a beautiful brand-new Early School service in **Treeby South** and we are looking for our next Room Leaders who are ready to make Nido their home and thrive in a supportive and collaborative environment. Be ready to create magical moments in our service, with everything you need to deliver inspirational practices and set yourself up for a...

  • Team Leader

    7 months ago

    Perth, Australia Officeworks Full time

    **Title**:Team Leader**: - Location: Perth Airport, Western Australia, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative....

  • IT Team Leader

    7 months ago

    Perth, Australia Centurion Full time

    **The Opportunity** Are you ready to elevate your career and make an impact? We are looking for an all-round IT Team Leader to join our ever-growing IT Support team, based out of our Perth depot. Reporting to the IT Service Delivery Manager, you will work closely with our Network & Infrastructure Team to ensure a high-level support for internal & external...

  • Team Leader

    3 months ago

    Perth, Australia Ventia Pty Limited Full time

    Team Leader **Date**:30 Sep 2024**Location**:Perth, WA, AU, 6155**Company**:Ventia**The Role** **Ventia **are seeking to engage a **Team Leader** to join our Telecommunications contract. Reporting to the Construction Manager for WA & NT, your primary responsibility is to coordinate and support project-based construction activities. Your workdays will...

  • Team Leader

    2 days ago

    Perth, Australia Macquarie Group Limited Full time

    During a dynamic phase of growth and technology-led business transformation, Macquarie’s Personal Banking Direct team are looking for experienced Team Leader to join us and lead a team of Home Loan Lending Consultants. You will be part of a high performing leadership team looking after a large and expanding sales team. As a Team Leader, you will be...

  • Team Leader

    6 months ago

    Perth, Australia Mills Resources Full time

    Cutting-Edge and Innovative Manufacturing Company. - We seek a skilled people manager who excels in effective communication. - We are seeking an individual with experience in lean manufacturing. **Team Leader (Shop Floor)** **Responsibilities**: - **Performance Management**: - Supervise team performance and streamline shift workflows to maximise...

  • Team Leader

    7 months ago

    Perth, Australia Zoom Recruitment Full time

    Zoom Recruitment offers a full suite of specialist solutions including Recruitment, Consulting, Training, and OH&S compliance from a local and national perspective. Our expertise spans over various industries and projects, along with our personalised service and tailored recruitment methodology, we aim to deliver service excellence to our client’s...

  • Warehouse Team Leader

    7 months ago

    Perth, Australia Zoom Recruitment Full time

    Zoom Recruitment offers a full suite of specialist solutions including Recruitment, Consulting, Training, and OH&S compliance from a local and national perspective. Our expertise spans over various industries and projects, along with our personalised service and tailored recruitment methodology, we aim to deliver service excellence to our client’s...

  • Team Leader

    3 months ago

    Perth, Australia Marriott International, Inc Full time

    **Job Number** 24177313 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Perth, 1 Barrack Street, Perth, Western Australia, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Team Leader** - Beautiful location on the Elizabeth Quay waterfront - 5 minutes...

  • Team Leader

    7 months ago

    Perth Airport, Australia Murdock Education Recruitment Full time

    **Team Leader WANTED!** - Our client is a well known and highly regarded service who provide the opportunities and framework for children to develop and grow. They are very proud of their company values and ethos as well as their proven ability to make a genuine difference in the community they serve. They strive to ensure that the service is full of love...

  • Warehouse Team Leader

    7 months ago

    Perth, Australia Go Ahead Group Full time

    Forklift licence essential - Permanent role - $70k+ - dependant on experience and skillset - Dianella/Morley outskirts Our client, is well respected and an industry leader for more than 50 years, servicing the gas, electrical and HWAC&R trade. They are looking to add an experienced "hands on" Warehouse Team Leader to manage the daily operation of their...

  • Sales Team Leader

    4 months ago

    Perth, Australia Serbius Full time

    **Exciting Team Leader Opportunity in Perth!** Are you ready to take the next step in your sales career and lead a motivated team? Serbius is expanding and looking for a passionate Team Leader to guide our new Perth sales site! If you’re driven by results, enjoy coaching others, and want to make a difference, this opportunity is for you. **About the...

  • Sales Team Leader

    3 months ago

    Perth, Australia Serbius Full time

    **Exciting Team Leader Opportunity in Perth!** Are you ready to take the next step in your sales career and lead a motivated team? Serbius is expanding and looking for a passionate Team Leader to guide our new Perth sales site! If you’re driven by results, enjoy coaching others, and want to make a difference, this opportunity is for you. **About the...

  • Team Leader

    3 months ago

    Perth, Australia Ergon Full time

    Team Leader - Reinstatement Perth WA Team Leader Reinstatement Casual $35 - $65 flat hourly rate About us: Our client: Benang is an infrastructure services provider focused on sustainable solutions within the Utilities, Construction, Mining and Resources Sectors. Benang meaning “tomorrow” in Noongar is the prime driver, a company that is focused on...

  • Team Leader

    7 months ago

    Perth, Australia The Salvation Army Full time

    Number of Positions Available: 1 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is a Christian movement...

  • Restaurant Team Leader

    2 days ago

    Perth, Australia AccorHotels Full time

    **Mantra on Murray** is right in the heart of the sunniest capital in Australia. It has 190 spacious studio apartments and a top notch food and beverage outlet. Its easy transport links and walking distance to all the best Perth has to offer make it the perfect base for both business and leisure travellers - and workers on their lunch hour! We are seeking a...

  • Team Leader in Perth

    7 months ago

    Perth, Australia Murdock Education Recruitment Full time

    Location**:Perth** Qualification**:Diploma** Join our dynamic team in Perth as a Team Leader and make a significant impact with your leadership skills. As a diploma-qualified professional, you will guide and motivate your team towards achieving outstanding results. Your role will involve fostering collaboration, coordinating tasks, and ensuring effective...

  • Rto Team Leader

    2 days ago

    Perth, Australia My Flex Health Full time

    My Flex Training is an established RTO that specialises in Healthcare training delivering Certificate III in Individual Support, Certificate III in Health Services Assistance, First Aid, and other non-accredited training. **We are seeking a Full-time RTO Team Leader to drive the continuing operations of the Compliance/Admin Team whilst maintaining all...