Customer Service Team Member

2 weeks ago

Canberra, Australia Assetlink Full time

**About Assetlink**:
We pride ourselves on our culture - The Assetlink Way.

We have one of the country’s most diverse and dependable workforces. We have also been awarded the prestigious Top Employers Certification and won the AHRI Cross Cultural Management Award, recognising our commitment to providing a safe, supportive and passionate working environment.

Our Vision is “To change the lives of those we work with by connecting them with the best opportunities of the Australian community”.

**The Role**:
The **Customer Service Team Member** is an integral role to the guest experience as you will be our clients’ customers first point of contact. The Concierge must meet and greet all visitors to the customer service desk with a helpful and welcoming attitude and create amazing first impressions by assisting the guests with queries and special requests.

The role is to provide accurate and correct information & directions, anticipate customer needs and act immediately to resolve complaints; consistently striving to delight the customer by going above and beyond.

We are looking for an energetic people person who enjoys interacting with customers and an ability to achieve a level of service that consistently meets and exceeds the expectations of our client’s and their customers.

This position is to commence **ASAP,** based at **Canberra Centre** in **Canberra**, ACT 2608 **and will require flexibility across mornings, afternoons and evenings 7 days a week.

This position is paid in accordance with the **General Retail Industry Award 2020**.

**Role Requirements**:

- Impeccable presentation and grooming
- 5-star customer service skills
- Have a positive and enthusiastic personality
- The ability to work in a dynamic, fast paced environment, whilst maintaining composure
- Delivering outcomes of the highest quality
- Excellent verbal and written communication skills
- Ability to create lasting impressions and meaningful relationships
- An ability to work both independently and as part of a team
- Adequate flexibility and availability to work across a 7-day week, including Public Holidays
- Full ACT Drivers Licence is essential as Valet parking may be part of the role
- Prior customer facing customer service or hospitality, retail, hotel concierge experience (preferred)
- Good knowledge of and a commitment to safe working practices
- Be physically fit to carry out standard duties and ability to work on your feet for lengthy periods
- Must have valid work rights in Australia

**What we offer you**:

- Reward and recognition incentives
- Ongoing training and development
- A safe and supportive working environment
- A family-oriented culture
- Free uniform

If you're a highly motivated, enthusiastic individual with a commitment to providing excellent service and would like to be key part of our Integrated Services team at Canberra Centre, we’d love to hear from you, **’.**

**_ Assetlink's Diversity Commitment_

  • Team Member

    7 days ago

    Canberra, Australia Grill'd Full time

    **Team Member - Restaurant** Grill'd isn't just about nutritious burgers; it's an incredible hospitality experience powered by our vibrant team members. With over 170 locally-minded restaurants nationwide, we're seeking enthusiastic individuals to join as a crew member at Grill'd in Canberra Centre. **The Perks**: - Gain valuable accredited experience in...

  • Arborists/Tree Maintenance Team Member

    2 weeks ago

    Canberra, ACT, Australia Citywide Service Solutions Full time

    Arborist/Tree Services Team MemberWork on the most prestigious parks and gardens in Canberra Be part of team that can leave a long-lasting positive impact on Canberra's Street scape and Environment Work life balance – finish at 12.30 on Fridays Monday to Thursday 6.00am to 2.30pm Friday - 6.30am to 12.30pm Grow your career with Citywide About the Role...

  • Team Member

    4 weeks ago

    Canberra, Australia Zambrero ANU Full time

    Full job description We are on the hunt for great people like you to join our Zam fam at our ANU/ Woden About Us We are Zambrero. Australia's largest Mexican franchise offering healthy, fresh food while fighting world hunger. We are a quick-service restaurant that offers tasty burritos, bowls, nachos, and tacos filled with home-made guac and other...

  • Team Member

    2 days ago

    Canberra, Australia Zambrero ANU Full time

    Full job description We are on the hunt for great people like you to join our Zam fam at our ANU/ Woden About Us We are Zambrero. Australia's largest Mexican franchise offering healthy, fresh food while fighting world hunger. We are a quick-service restaurant that offers tasty burritos, bowls, nachos, and tacos filled with home-made guac and other...

  • Team Members

    4 weeks ago

    Canberra, Australia JB Hi-Fi Full time

    **Job no**: 510607 **Work type**: Casual, Permanent Full Time, Permanent Part Time **Location**: ACT - Metro **Categories**: Customer Service, Administration & Operations **JB Hi-Fi Team Members** **About JB Hi-Fi** With over 200 stores and over 7,000 team members across Australia and New Zealand, JB Hi-Fi is one of Australasia’s largest and most...

  • Team Members

    3 weeks ago

    Canberra, Australia JB Hi-Fi Full time

    **Job no**: 510274 **Work type**: Casual, Permanent Full Time, Permanent Part Time **Location**: ACT - Metro **Categories**: Customer Service, Administration & Operations, Sales, Stock, Storage & Distribution **JB Hi-Fi Team Members** **About JB Hi-Fi** With over 200 stores and over 7,000 team members across Australia and New Zealand, JB Hi-Fi is one of...

  • Team Members

    2 weeks ago

    Canberra, ACT, Australia Jb Hi-Fi Limited Full time

    Team Members - ACT Metro (NEW)Apply now Job no: 510607Work type: Casual, Permanent Full Time, Permanent Part TimeLocation: ACT - MetroCategories: Customer Service, Administration & Operations JB Hi-Fi Team Members About JB Hi-Fi With over 200 stores and over 7,000 team members across Australia and New Zealand, JB Hi-Fi is one of Australasia's largest and...

  • Team Member

    2 weeks ago

    Canberra, ACT, Australia Zambrero ANU Full time

    Full job descriptionWe are on the hunt for great people like you to join our Zam fam at our ANU/ WodenAbout UsWe are Zambrero. Australia's largest Mexican franchise offering healthy, fresh food while fighting world hunger. We are a quick-service restaurant that offers tasty burritos, bowls, nachos, and tacos filled with home-made guac and other goodies.For...

  • Team Members

    2 weeks ago

    Canberra, ACT, Australia JB Hi-Fi Full time

    Job no: 510607Work type: Casual, Permanent Full Time, Permanent Part TimeLocation: ACT - MetroCategories: Customer Service, Administration & OperationsJB Hi-Fi Team MembersAbout JB Hi-FiWith over 200 stores and over 7,000 team members across Australia and New Zealand, JB Hi-Fi is one of Australasia's largest and most trusted retailers. Specialising in...

  • Team Member

    2 weeks ago

    Canberra, Australia EG Group Full time

    **Casual Employment Opportunity**: - **Casual Pay Rate: $32.76 + super + discounts**: - **Location: Canberra Gateway, 2602** We are currently looking for Team Members to join our frontline Fuel team at our **EG Canberra Gateway **store. We are dedicated to putting the customer first and creating great experiences to keep them coming back for...

  • Team Member

    2 weeks ago

    Canberra, Australia EG Group Full time

    **Casual Employment Opportunity**: - **Casual Pay Rate: $32.76 + super + discounts**: - **Location:Canberra Airport, 2609** We are currently looking for Team Members to join our frontline Fuel team at our **EG Canberra Airport **store. We are dedicated to putting the customer first and creating great experiences to keep them coming back for more! **ABOUT...

  • Team Member

    3 weeks ago

    Canberra, Australia EG Group Full time

    **Part - Time Employment**: - **Permanent Part-Time Pay Rate: $17.41 - $24.87 + penalty rates + super + discounts**: - **Location: Canberra Airport, 2609** We are currently looking for Team Members to join our frontline Fuel team at our **EG Canberra Airport **store. We are dedicated to putting the customer first and creating great experiences to keep...

  • Team Member

    3 weeks ago

    Canberra, Australia EG Group Full time

    **Casual Employment Opportunity**: - **Casual Pay Rate: $32.76 + super + discounts**: - **Location: Canberra Gateway, 2602** We are currently looking for Team Members to join our frontline Fuel team at our **EG Canberra Gateway **store. We are dedicated to putting the customer first and creating great experiences to keep them coming back for more! As...

  • Team Member

    1 month ago

    Canberra, Australia Canon Full time

    About the RoleWorking in a fast-paced team environment on a client’s site, the role of Customer Service Team Member focuses mainly on the efficiently handling and sorting of mails, ensuring its accurate distribution and timely delivery within the organisation. Scope of the role includes: Daily mail and courier management Handling and resolving customer’s...

  • Team Member

    2 weeks ago

    Canberra, ACT, Australia Canon Full time

    About the RoleWorking in a fast-paced team environment on a client's site, the role of Customer Service Team Member focuses mainly on the efficiently handling and sorting of mails, ensuring its accurate distribution and timely delivery within the organisation. Scope of the role includes: Daily mail and courier management Handling and resolving customer's...

  • Team Member

    2 weeks ago

    Canberra, Australia EG Group Full time

    **Casual Employment Opportunity**: - **Location:Canberra Gateway, 2912** We are currently looking for Team Members to join our frontline Fuel team at our **EG Canberra Gateway **store. We are dedicated to putting the customer first and creating great experiences to keep them coming back for more! As part of this role, we require availability on...

  • Team Member

    2 weeks ago

    Canberra, Australia Siddiq Australia Pty Ltd Full time

    Pattysmiths Handcrafted Premium Burgers, It's all in the name. Master craftsman have been perfecting their trade for years, and the chefs at Pattysmiths are no different. Our Patty Smashers don’t spend their days forging precious metals, like your regular blacksmiths, they spend them creating our signature blend Wagyu and Angus beef patties and sandwiching...

  • Team Member

    1 week ago

    Canberra, Australia Siddiq Australia Pty Ltd Full time

    Pattysmiths Handcrafted Premium Burgers, It's all in the name. Master craftsman have been perfecting their trade for years, and the chefs at Pattysmiths are no different. Our Patty Smashers don’t spend their days forging precious metals, like your regular blacksmiths, they spend them creating our signature blend Wagyu and Angus beef patties and sandwiching...

  • Team Member

    2 weeks ago

    Canberra, ACT, Australia Canon Full time

    About the Role Working in a fast-paced team environment on a client's site, the role of Customer Service Team Member focuses mainly on the efficiently handling and sorting of mails, ensuring its accurate distribution and timely delivery within the organisation. Scope of the role includes: Daily mail and courier management Handling and resolving customer's...

  • Team Member

    3 weeks ago

    Canberra, Australia Canon Full time

    About the Role Working in a fast-paced team environment on a client’s site, the role of Customer Service Team Member focuses mainly on the efficiently handling and sorting of mails, ensuring its accurate distribution and timely delivery within the organisation. Scope of the role includes: Daily mail and courier management Handling and resolving...