3ic - Macquarie

**Who We Are**

Known best as the_ _**_'_**_King of Trainers'_, JD Sports is a leading Multi-Channel Retailer of the biggest and best global Sports Fashion brands across footwear and apparel.

In 2017, JD Sports established itself in the Australian market and has since expanded to over 28 stores across NSW, VIC, QLD and WA.

With over 500 stores in a number of countries throughout Europe, USA, South East Asia and Australasia, we are proud of the fact that we provide our customers with the latest and greatest styles in a world class service environment.

**The Role**

As a 3IC you will be responsible for providing exceptional customer service to create a unique and memorable JD experience whilst being responsible for elevated duties to support the management team.

You are responsible for, however not limited to the following duties and responsibilities:

- Assist customers with queries, processing sales, returns and gift vouchers
- Assist your Department Managers and share your product knowledge with customers
- Escalate any customer complaints to management
- Work under the guidance and support of your Store Manager, alongside team to achieve KPI's and targets
- Ad-hoc tasks as required
- Engage in housekeeping tasks to upkeep store presentation standards

**Who you are**
- Previous retail experience with a similar sports fashion retailer
- Energetic, bubbly and willing to learn
- Team player and results driven
- Loves sports fashion brands and is passionate about sharing your knowledge with customers
- Ability to work in a fast paced team environment
- Ability to work Monday to Sunday including late night trade

Our team will enjoy a fun, fast and supportive work environment where we encourage success and goal achievement, not to mention working with great people and some of the best sport fashion brands around.Video