Cafe Manager

2 weeks ago

Umina Beach, Australia NRMA Parks and Resorts Full time

Company Description

NRMA Parks and Resorts are an industry leader in the dynamic Holiday Park sector, offering a wide range of services and currently either owning or managing 55 properties in iconic tourism locations around Australia. We are a wholly-owned entity of the NRMA, Australia's largest member-owned organisation with over 100 years of operations in motoring and tourism services. Securing a role within our reputable organization and dynamic industry will provide an opportunity to place a road marker on the next milestone, in your career journey.

**Job Description**:
Are you 100% customer focused and driven to provide top notch guest experiences? Then take a career road trip with us, based at our stunning beachfront location at NRMA Ocean Beach Holiday Resort (Umina Beach). NRMA Ocean Beach, sets the scene for an unforgettable guest experience, with a range of accommodation options, daily kids club, resort-style pools, and a waterpark

**The role**

Key responsibilities:

- Recruit, train, develop and mentor F&B Team Members
- Control and positively influence ‘Cost of Sales’
- Operate within department budget
- Collaborate with Resort Manager & Group Food & Beverage Manager to create strategic plans to develop department
- Design food and beverage menus in collaboration with Group Food & Beverage Manager, Chef/Lead Short Order Cook and Operations Manager.
- Maintain and develop positive relationships with suppliers
- Comply with Liquor Licensing, Food Safety Plan and OHS requirement

Ultimately, and above all, create and maintain a positive, dynamic working culture that creates moments of unforgettable quality.

**About you**
- Experience in a Cafe and or previous customer service experience.
- Outstanding guest relations and communications skills and the ability to relate to and host resort guests from a wide range of nationalities and backgrounds
- Experience in a management/leadership role
- Relevant tertiary qualifications in Tourism/Hospitality Management or equivalent are an advantage (desirable)
- Current Responsible service of Alcohol Certificate (desirable)

**The Perks**
- NRMA Group Benefits
- Great team culture
- Accommodation discounts to all Park locations across Australia

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