Cleaning Services Manager

3 weeks ago

Mascot, Australia Assetlink Full time

**Introduction**:
About ASSETLINK

Established in 1993, Assetlink is an Australian owned facilities services provider with over 3,000 people serving over 1,200 customers in Australia and New Zealand. Specialising in the provision of standalone cleaning and security services or a tailored integrated solution, Assetlink support businesses to manage their assets and operations in the commercial, retail, aviation, health & aged care and mining sectors.

**Description**:
As Cleaning Services Manager, you will report to the Airport Operations Manager and will organise, control and coordinate the operational management of the International Terminal at Sydney Airport to ensure the efficient delivery of Assetlink’s cleaning contract.

This role will require availability 5 days a week with with a normal shift pattern of 8 am - 4 pm.

What you will be doing

Organise, control and coordinate the operational management of the site to ensure efficient delivery of Assetlink’s cleaning contract
Communicate effectively with the client, passengers, customers, airport stakeholders and their staff
Build and manage strong relationships with all Sydney Airport stakeholders
Manage cleaning staff rosters in conjunction with the Roster Coordinator
Prepare safety and operational audits
Provide regular machinery assessments
Manage site Subcontractors and arrange periodical work
Create and sustain a safe and productive environment for all

**Lead and develop the on-site team**: Senior Team Leaders and the frontline Cleaning Team members
Prepare regular reports and analysis of business achievements, opportunities and targets, including risk assessments, cost benefit and SWOT analysis

**Skills and Experiences**:
You will have

Commercial cleaning experience, ideally with multiple types of equipment and machinery
Demonstrated team leadership experience of large teams, including performance management
Experience in large retail environment - advantage
Impeccable communication skills both written and verbal with the ability to resolve issues calmly and professionally
Outstanding problem solving skills and strong attention to detail
Exceptional time management, organisational and effective trouble shooting skills
Positive and engaging manner with all stakeholders, strong customer service orientation
Prior experience in a unionised environment - advantage
Previous hands-on and formal staff training experience - ideal
Intermediate Microsoft Office skills - Outlook, Excel, Word, PowerPoint - essential
Tertiary education preferred (not mandatory) or relevant work-related experience - ideal
Current open NSW driver licence
Fully vaccinated in COVID-19

**What we offer you**:
Reward and recognition incentives
Ongoing training and development, Career development
A safe and supportive working environment and a family-oriented culture
Free uniform and Onsite parking

If you are a passionate about providing clients with outstanding customer service through positive team and client interactions - please send us your CV and cover letter - click 'Apply' - we would love to hear from you.

In order to comply with various Federal/State/Territory Government mandates and Client site requirements, you must be able to provide proof of vaccination if required to do so as part of the Assetlink recruitment process.

**Assetlink’s Diversity Commitment**:
Currently, Assetlink is representative of around 80 nationalities, speaking 59 different languages. Assetlink recognises the benefits of diversity in creating amazing customer experiences, increasing productivity and encouraging business growth.

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