Customer Devt Executive

3 weeks ago

Melbourne, Australia Colgate-Palmolive Full time

No Relocation Assistance Offered
Job Number #164092 - Melbourne, Victoria, Australia

**Who We Are**

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

**Job Summary (purpose)**:
Reporting to the Coles Customer Development Manager, this great role will be pivotal in accelerating growth in this strategic retailer, growing customer engagement and collaboration and building our brand penetration across the Awareness, Consideration, Purchase and Loyalty (ACPL) framework.

Playing a key role in the Customer Development team, this position is responsible for the execution of a truly omnichannel business plan. Utilising strong analytical skills to gain insights, the CDE role is responsible for providing support to Coles CDT in four key areas:

- Creating a business leading digital culture
- Being “great to business with” with Coles
- Providing predictive analytics and Atlas ownership
- Implementing JVP and big bet strategic imperatives with Coles

This role will work closely with Customer Development Manager, Shopper Development Manager, CST and FST as well as cross-functionally.

Critical to this exciting role, is an ability to work within a cross functional team in a fast paced environment with numerous internal and external stakeholders.

This person will champion a growth mindset with strong ambitions to grow, underpinned by data, insights, best practice learning and collaboration. Building a comprehensive understanding of the Coles Ecosystem will be key, and it will be paramount to share the knowledge back to the organisation in order to unlock growth opportunities.

The role has great freedom to perform within the framework and suits a highly curious and passionate individual.

**Main R**esponsibilities**:

- Execution of Joint Value plan and Big Bets
- Lead predictive forecasting, analytics and Atlas ownership of promotional plans
- Be a champion of Coles Ecosystem which includes both online and offline channels to build a holistic plan
- Work closely with Coles Category Manager (CM), Assistant CM and BCC’s
- Cross-functional engagement with Commercial Strategy, REX and Consumer Marketing teams
- Identification of knowledge gaps and highlight to the wider Commercial team
- Translation of analytics into relevant customer planning

**Our Commitment to Diversity, Equity & Inclusion**
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

**Equal Opportunity Employer**
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

LI-Hybrid

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