Clinician

6 months ago

Melbourne, Australia LifeWorks Full time

TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Provides counselling services for Telus Health Employee Assistance Program (EAP)

**Responsibilities**:

- Provide short-term counselling to a diverse set of clients dealing with various personal issues that may or may not be work-related
- Evaluate client needs and work with them to set objectives and develop a strategy to achieve them, within the terms and conditions of the client’s EAP
- Provide excellent clinical services and embrace Telus Health culture of continuous learning
- Manage the administrative requirements as dictated by Telus Health clinical models.

Skills and Experience Required
- Master’s Degree in Counselling, Psychology, or Social Work
- Professional College membership or registration with a mental health association
- Minimum five (5) years post-graduate counselling experience with multiple populations
- Ability to set short term objectives and use a solution focused approach
- Ability to clinically manage high-risk cases, including clients who are a threat to self or others
- Able to work with individuals, couples and families and good knowledge of community resources
- Excellent time-management skills with the ability to handle a large volume of clients
- Excellent verbal and written communication skills
- Must be flexible to work days and evening shifts
- EAP industry experience is an asset
- Exceptional customer service focus, high professionalism and adherence to ethical principles of conduct
- Basic knowledge of computer systems is an asset

Where permitted by law, company employees must be fully immunized to access a TELUS Health office or customer premises.

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