Sales Assistant

3 months ago

Springfield, Australia LEE AND PARK HOLDINGS PTY LTD Full time

Job Title: Sales Assistant

Location: Springfield Central Orion Shopping Centre

**About Us**:
We are a leading phone repair and accessories shop in Springfield Central, renowned for its exceptional service and extensive range of high-quality products. With over 15 years of expertise, we take pride in delivering top-notch phone solutions to our valued customers.

We are seeking a dynamic and customer-focused Sales Assistant to join our passionate team. As a Sales Assistant, you will play a key role in providing outstanding customer service, assisting customers in finding the right phone accessories, and contributing to the overall success of our store.

**Key Responsibilities**:

- Greet and assist customers with a friendly and approachable demeanor.
- Understand customer needs and recommend appropriate phone accessories and repair services.
- Provide product demonstrations and explain features and benefits to customers.
- Handle customer inquiries, concerns, and complaints professionally and efficiently.
- Maintain a clean and organized store environment, including arranging merchandise and displays.
- Process sales transactions accurately and handle cash, credit, and other forms of payment.
- Stay up-to-date with product knowledge to effectively assist customers and promote upselling opportunities.
- Collaborate with team members to achieve sales targets and deliver exceptional customer experiences.
- Contribute to a positive and collaborative work atmosphere within the store.

**Requirements**:

- Previous retail or sales experience, preferably in the electronics or mobile phone industry but not required.
- Excellent communication and interpersonal skills.
- Strong customer service orientation and a genuine passion for helping people.
- Basic knowledge of mobile phones and accessories is a plus.
- Ability to work flexible hours, including weekends and holidays.
- Proactive attitude and eagerness to learn about new products and technologies.
- Attention to detail and accuracy in handling transactions.

**Benefits**:

- Competitive hourly wage and performance-based incentives.
- Employee discounts on phone accessories and repair services.
- Training and opportunities for professional development.
- Supportive and collaborative team environment.

**Job Type**: Casual

Ability to commute/relocate:

- Springfield, QLD: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Working towards sales targets and KPIs: 1 year (preferred)
- Retail: 1 year (preferred)
- Sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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