Team Member

2 months ago

Canberra, Australia Australian Federal Police (AFP) Full time

EMPLOYMENT TYPE - Ongoing Full time
LOCATION - ACT
AFP BAND & SALARY - Band 04, $80,821.00 - $95,010.00
JOB REFERENCE NUMBER - 13511
This advertisement is to fill current vacancies and create a merit pool for future ongoing or non-ongoing vacancies arising over the next 12 months.
Did you know?
The mission of the Australian Federal Police is to provide dynamic and effective law enforcement to the people of Australia. It provides policing throughout Australia in relation to the prevention and detection of crimes against the Commonwealth, its laws and integrity, and community police services to the Community of the ACT.
Working for the AFP provides you with a diverse and rewarding career. Whether you immerse yourself in a position on the frontline, or provide critical operational or professional support, the work you do makes a big impact on the people of Australia.
We recognise your contribution to our workforce and offer generous remuneration and conditions including:
Six weeks (30 days) of paid annual leave per year + additional paid Christmas stand down
4 extra mandatory leave rest days per year
18 days of paid personal leave per year
Generous superannuation of 15.4%
16 weeks of paid maternity leave (after 12 months of service) + an additional 36 weeks of maternity leave without pay
Generous salaries and incremental salary progression governed by the AFP Enterprise Agreement
Flexible and hybrid working arrangement that provides work/life balance
Health & wellbeing services - with a focus on early intervention, education and prevention
Access to ongoing training and professional development opportunities
What is the role?
Applications are sought from suitably qualified applicants wishing to be considered for the role of Team Member, Honours and Awards within Recognition, Ceremonial & Protocol (RC&P).
Honours & Awards are seeking an innovative and passionate individual to join a team of dedicated members, celebrating and recognising the significant impact of our policing activities in the Australian Capital Territory, nationally and internationally.
As a AFP Team Member you will be required to contribute to the achievement of outcomes in accordance with the regulatory framework, the AFP Code of Conduct and the AFP Governance Instruments. It is expected that the successful applicant will deliver on the core responsibilities and meet any requirements of the position as outlined below.
**We're interested in hearing from people who**:
Have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.
Can bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs.
Can demonstrate an ability to work in a busy, commercial, and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions.
Most importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first.
What will you do?
This role predominately maintains Honours and Awards, including the provision of AFP internal awards and the facilitation of external awards and higher honours to current and former members.
You will be required to prepare written briefs and other correspondence, maintain spreadsheets, databases and SAP records, as well as developing and maintaining effective working relationships with internal and external stakeholders including Government House.
**In this role you will**:
Coordinate and process awards recognised through the Australian Honours System, the AFP Internal Awards Framework, international awards and awards from state and territory organisations
Maintain SAP records, excel spreadsheets and award databases
Provide timely and accurate advice to current and formers members through the team inbox and hotline
Prepare written briefs and other correspondence when required
Develop and maintain strong working relationships with internal and external stakeholders
Provide support during the planning and delivery of the Commissioner’s Honours List and Foundation Day Honours List award ceremonies, and other events.
Develop Band 3 Team Members by fulfilling a guiding, mentoring and advisory role
Essential Requirements
A Negative Vetting 1 (Secret) security clearance or the ability to obtain one
Excellent communication and interpersonal skills
High level customer service skills
Ability to work effectively in a small team environment including providing knowledge/skills transfer to other team members
Ability to be flexible and dynamic in response to changing priorities
Additional Information
This role is located in Canberra, ACT and applicants are expected to be based in Canberra, ACT.
Selection Criteria
Organising your work, making sound decisions and achieving outcomes
Communic

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