Clinical Specialist

6 months ago

Brisbane, Australia MML US Inc Full time

**Mainstay Medical**
Mainstay Medical is a medical device company focused on marketing an innovative implantable neurostimulation system, ReActiv8®, for people with disabling chronic mechanical Low Back Pain. The company is headquartered in Dublin, Ireland, with subsidiaries operating in Ireland, the United States, Australia, Germany, and the Netherlands.

**The Role**:
The Clinical Specialist is responsible for supporting business development activities and marketing campaigns by providing technical, educational, sales and clinical support.

**Position Responsibilities**:

- Represents Mainstay Medical during surgeries and implants (or cases) by providing all necessary equipment and products required for device implants and demonstrates expertise in all aspects of implant and troubleshooting techniques.
- Performs interrogations of Mainstay’s medical device systems, and provides technical support and follow-ups in hospitals and clinics. Provides on-call support as needed for surgeries, reprogramming, troubleshooting, follow-up, etc. on evenings and weekends. Uses available down time to assist commercial operations with other assigned tasks, including providing patient identification and selection support to customers.
- Educates and trains implanting and referring physicians, hospital personnel, and office staff on technical, clinical and administrative matters relating to our products by conducting and/or coordinating:

- One-on-one training sessions
- In-service education programs
- Seminars and/or outside symposiums
- Provides training and resources for hospital staff to enable them to conduct training (“train the trainer”).
- During and following surgeries, completes necessary documentation (e.g. implant registration, packing list and temporary ID cards), and places order with customer service for pending purchase orders and product replacement.
- Serves as effective Mainstay representative to physicians and support staff regarding Mainstay products, service, and support.
- Manages inventories (consignment, trunk, local office, and loaner products) and provides support with rotation and delivery to optimize customer service and efficiency.
- Advises physicians involved in setting up or evaluating Mainstay operations in their hospitals or clinics.
- Collaborates with Therapy Manager on territory to help drive strategy and growth.
- Performs other related duties as assigned.

**Qualifications**:

- 1-3 years work experience in healthcare and life sciences.
- Bachelors degree or equivalent qualifications preferred.
- Greater than 50% travel.

The salary range for this position is $100,000 to 115,000/year; however, base pay offered will take into account a range of factors, including job-related knowledge, skills, and experience. The total compensation package includes a range of medical, dental, vision, financial, and other benefits, as well as equity.

Mainstay Medical is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to gender, race, color, religious creed, national origin, age, sexual orientation, gender identity, physical or mental disability, and/or protected veteran status. Mainstay Medical participates in E-Verify.

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