Dental Receptionist

**Two positions are on offer, either as a dental receptionist or dental assistant.**

**Dental Receptionist**

Interested in helping to provide the best care for patients? Have you wanted a taste of working in the health industry? We are looking to hire a personable dental receptionist to join our team.

To be successful as a dental receptionist, you should be able to organise and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing dental receptionist will perform all duties in a manner that ensures the efficient running of the dental practice.

Responsibilities as a dental receptionist include:

- Opening and closing the dental practice.
- Greeting and welcoming patients to the practice.
- Scheduling, rescheduling, or canceling appointments as needed.
- Assisting patients to fill out medical history forms.
- Preparing patients’ charts and daily schedules for the dental staff.
- Updating patient records and documenting recent treatments and procedures.
- Scheduling follow-up appointments and providing telephonic reminders.
- Making telephone recalls and reminding patients to return for uncompleted dental treatment.
- Communicating with insurance providers.
- Verifying methods of payment and collecting payments as needed.
- Performing general office duties, such as answering telephones, scanning, and filing.
- Undertaking dental assistant duties at times when necessary.

Benefits working for us include annual bonuses which may be paid depending on performance review, and also heavily discounted dental treatment for you and your immediate family members.

**Dental Assistant**

An opening is also available for either experienced dental assistants or those who are interested in working as a dental assistant trainee.

We welcome dental assistant trainees who is/will be enrolling in a Certificate III Traineeship as a Dental Assistant. If you wish to receive training in-house, we also provide the opportunity to do so.

About the role:

- Engaging and preparing patients for dental examinations
- Responsible for sterilising and preparing dental equipment
- Assist the dentist while treatments are being carried out. This will include mixing materials for fillings, passing the dentist equipment and recording information as the dentist carries out an examination
- Front desk reception duties at times
- Maintaining stock control
- Potential for future career advancements into senior roles.

To be considered for this position, you will need to:

- Have a charismatic personality
- Be punctual, enthusiastic with a strong work ethic
- Be able to multitask
- Be able to self-reflect on mistakes
- Have a passion for working in the healthcare industry

Full time or part time position is available.

**To apply, you must**:

- **Either be an Australian citizen, permanent resident of Australia, or hold a valid working visa.**:

- **Submit your cover letter and CV.**:

- **Be fully vaccinated (double vaccinated plus booster) against COVID.**:

- **Intending to or have already received a flu vaccination.**

**Job Types**: Full-time, Part-time, Permanent, Casual

**Salary**: $21.00 - $30.00 per hour

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Annual bonus
- Bonus
- Christmas bonus
- Performance bonus

Application Question(s):

- Are you an Australian citizen or hold Permanent Residency? If not, which visa do you hold and what are your working rights?
- Do you have any customer service or dental assisting experience?
- How much notice are you required to give to your current employer?
- What whole days are you available to work throughout the week?
- Please list two to three dates and time ranges that you could do an interview.
- What is your expected salary (hourly rate)?

Work Location: In person