Host/hostess
3 months ago
**Job Number** 24073977
**Job Category** Food and Beverage & Culinary
**Location** W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
**Authentically You**
Explore an exciting new career path at W Hotels where your authenticity is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
W Sydney, is now casting for Beverage and Food Hosts to provide high quality customer service while creating unique and vibrant experiences for our guests in our WET Deck - 29/30 venue.
We are looking for charismatic extraordinaire with a magnetic personality that draws people into the world of luxury.
**CORE WORK ACTIVITIES**
The core responsibilities include:
- Be the face of the restaurant - the first and last impression the guest has of us Greeting guests as they enter and adding them on a waiting list as necessary
- Welcome guests warmly and personally
- Ensure guests are seated correctly in the restaurant according to the seating plan
- Communicate any important guest information to the waiting team and management
- Providing guests with menus and answering any initial questions
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers
- Engaging with guests to ensure they're happy with beverage and food service
- Responding to complaints and helping to resolve them
- Answering phone calls, taking reservations, and answering queries
- A good understanding of the menus and offerings
- Helping other positions in the restaurant as needed
- Providing great customer service
**LIFE WITH THE WORKS**
We believe in the power of people. They are both our foundation and our inspiration. As we look forward to the future, we are committed to investing in our talent through holistic well-being, personal growth and career opportunities. This isn’t work with a side of life. This is - Life. With the Works.
**BENEFITS**
- Birthday Leave
- Sabbatical Leave
- Overall Wellbeing
- Milestone Recognition
- Leave Portability
- Love Learning
- Career Growth
- Bonvoy Eligibility
- Flexible Working
- Worldwide International Discounts
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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