Service Technician

2 weeks ago


Gold Coast, Australia DOCKPRO Full time

Are you comfortable working with both tools and customers? Are you able to work on your own and problem solve? If you love being outdoors and on in and around the water, then this is the role for you

Welcome to DOCKPRO, a proven and growing Australian business in the marine industry.

DOCKPRO provides innovative and flexible boat dry docking solutions for all types of recreational and commercial vessels up to 20 metres.

With significant growth in recent years and increasing international opportunities, we're looking for new crew members to drive and support our business and customers.

The core purpose of this role is to:

- Provide a “5 Star” customer experience
- Install SeaPen and FloatBricks dry docking systems and other products
- Perform both routine maintenance and service work, fault finding and product relocations. (tools, company ute, trailer and boat provided as required by the job on the day)
- Position is based out of Head Office at Nerang QLD

Skills and Experience:

- Exceptional customer service & communication skills
- Able to work autonomously as an enthusiastic self-starter
- Demonstrate good planning & problem solving skills
- Good level of physical fitness ( can swim )
- Must have boat licence as minimum. A Coxswain 3 licence is highly desirable with a willingness to obtain, where necessary
- Hands on technical service experience
- Experience working with hand tools and power tools
- Drivers licence and must be able to reverse trailers
- Forklift licence is desirable but not essential

The right person for the position will:

- Have a passion for boating & watercraft
- Enjoy a hard day's work on in and around the water
- Be customer service oriented
- Confident to travel ( fly ) within Australia
- Enjoy being a valuable member of a close-knit team

**Employer questions**
- How many years' experience do you have as a service technician?
- Do you have customer service experience?
- Do you have a current Australian driver's licence and boat licence?
- Have you worked in a role which requires fault finding experience?
- Are you willing to undergo a pre-employment medical check?

Pay: $70,000.00 - $80,000.00 per year

Schedule:

- 8 hour shift

Supplementary Pay:

- Overtime pay

**Experience**:

- Service technician: 1 year (preferred)

Work Authorisation:

- Australia (required)

**Location**:

- Gold Coast, QLD (preferred)

Work Location: On the road


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