Member Support Team Member

3 weeks ago

Acacia Ridge, Australia Plumbers Supplies Co-operative Full time

We currently have an excellent opportunity for a full time Member Support Team Member - Quoter to join our newly created Member Engagement Team, you will be based in our Branch in Acacia Ridge.

**About the role...**

Our Member Support roles primarily assist our Branch and sales teams to ensure all quotes, tenders and deliveries are managed in a timely manner. You will liaise with sales, supply chain and marketing to ensure up to date information is provided to our members quotes.

This role includes the following tasks:

- Pricing Data / Entry
- Market Research
- Contract Reviews
- Communication
- Members Pricing

**What can you expect to be doing...**
- Follow up on quotes, tenders and deliveries.
- Maintenance of sales related records including creating files, filing and archiving.
- Maintain and ensure accuracy of sales order and quotation data in the system.
- Support for sales and branch teams around pricing issues.
- Maintain communication with all customers and staff.

**About you**

As someone with previous customer service and quoting experience, you will possess a passion for helping others and delivering excellent customer service to our branch network through accurate pricing in our systems.

You're known for your excellent communication skills, reliability and excellent attention to detail.

To be considered for this role, you MUST have the following relevant experience, skills, knowledge and qualifications:

- 2-4 years of experience working in a building or plumbing industry is preferred not essential;
- ability to work in an efficient and organised manner;
- customer focused with a passion to deliver on members expectations.

**About us...**

With over 65 years in the building supply industry **Plumbers’ Co-op** is the market leader with a broad range of products and unique customer benefits that add value to this exciting and competitive market.

Our Values:

- Members First
- Teamwork
- Respect
- Integrity
- ‘Can do’

If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you

No recruitment agencies please

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