Application Performance Manager

6 months ago

Gold Coast, Australia The Star Entertainment Group Full time

**Company Overview**

The Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation, and entertainment options.

**A few of your responsibilities**:

- Responsible for “operational” vendor management of support Vendors.
- Lead operational communication with business line management to align business work-arounds with recovery timelines.
- Conduct root cause analysis and problem rectification, including system changes required to prevent a recurrence of the incident
- Planning, conducting and supervising proactive maintenance activities required to ensure ongoing system operations at required SLA levels, including management of system availability, performance, data integrity & quality, system and data security
- Foster a culture of appropriately raising Risks, Issues and Incidents while driving focus on compliance activities for The Group.
- Ensures cyber and resiliency standards are uplifted and met as per Security policies.

**What we are looking for**
- Problem-solving skills and ability to "think on one's feet"
- Deals with ambiguity - comfortable working on unstructured and more complex problems, enjoys focusing on future possibilities
- Flexible - adapts well to changing circumstances; calm and consistent under pressure; views change positively
- Collaboratively develops solutions - develops others’ and own ideas by seeking and building on the suggestions of others, presenting own ideas, and making procedural suggestions.
- Has experience managing people and a team
- Attention to detail: thorough, accurate, complete and up-to-date[WC1]

**About you**

We’re looking for someone who has excellent problem solving skills and is customer service focused. You take pride in delivering work to the highest standard, with excellent time management and teamwork skills and can work independently and communicate with stakeholders at all levels. As an Application Performance Manager, you will work closely with platform delivery managers to prioritise the backlog of issues and be a key leader in driving direction and resolutions in your team.

Your role will be pivotal in shaping the success of The Star Sydney. Join us in making a difference.

**What we can offer you**:

- Outstanding growth opportunities personally and professionally
- Flexible working arrangements
- 30% Discounts across award winning restaurants and accommodation
- Lifestyle discounts including gym memberships and dry-cleaning services
- Complimentary meal on site every day, including hot meals, sandwich bar and more
- Discounted parking + other transport options (dependent on property)

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

**Our culture**

The Star is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) and has been awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.

**_ It's your move_**
- Make your next move by clicking the link below._

  • Clinical Applications Manager

    2 months ago

    Gold Coast, Australia Queensland Health Full time

    The Role An opportunity has become available for a Clinical Applications Manager to join Gold Coast Health (GCH) where the focus of our 12 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia. You will - Provide strategic advice and support to the Senior Director...

  • IT Application Manager and Change Manager

    6 months ago

    Gold Coast, Australia Thakral One Pte Ltd Full time

    Posted by - Anjali Bhasin- Talent AcquisitionKey Responsibilities: 1. Application Management: 2. Technical Leadership: - Provide technical guidance and leadership to implementation teams. - Foster a collaborative environment to improve quality and system performance. - Stay updated with industry trends and emerging technologies to drive innovation. 3....

  • Onsite Applications Manager

    2 months ago

    Gold Coast, Australia accesso Full time

    **Position Overview**: Do you love tech, but have a passion for people too? As an **Onsite Applications Manager**, you will work within the accesso Operations team supporting the Mobile App & Virtual Queuing operation at the Village Roadshow Theme Parks in Gold Coast, Australia. you will be responsible for owning and developing the relationship with clients...

  • Program Manager Workforce Performance

    6 months ago

    Gold Coast, Australia The Star Entertainment Group Full time

    **Program Manager, Workforce Performance - People & Performance** The Star Entertainment Group’s vision is to be Australia’s leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group’s properties across Sydney, Brisbane and the Gold Coast are world class tourist destinations that offer visitors a diverse...

  • Seasonal Performer

    6 months ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Seasonal Performers** **(Sea World Spooky Nights)** **Fixed Term Contract** **Sea World, Main Beach, Gold Coast** Calling all Spookers! Sea World is looking for talented and fun-loving performers to join the crew at a Sea World Spooky Nights this October. Be a part of the most popular family fun event this Halloween season and make some magical...

  • Seasonal Performer

    6 months ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Seasonal Performer - The Penguin** **DC Super Heroes and Super-Villains** **$36.32 per hour Casual** **Fixed Term Contract 17th June - 21st July** **Warner Bros. Movie World, Oxenford, Gold Coast** **The opportunity**: This is a fantastic opportunity to work at Australia's Premiere Theme Park on the Gold Coast. Due to strict licensing requirements, the...

  • Male Performer

    6 months ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Male Performer - The Joker/Shaggy** **$29.53 per hour Part Time** **Movie World, Oxenford, Gold Coast** **About the Perks!** - Unlimited free entry to our amazing theme parks - Earn complimentary passes for family and friends - Enjoy discounts on food & beverage, retail and animal experiences - Enjoy a wide variety of discounts throughout our properties...

  • Lead Performer

    3 months ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Lead Performer - ‘Marge Carsons** **& Trish Thompson’** **$41.69-$45.10 per hour (based on experience)** **Casual, MEAA** **Australian Outback Spectacular, Oxenford, Gold Coast** **About the Perks!** - Unlimited free entry to our amazing theme parks - Earn complimentary passes for family and friends - Enjoy discounts on food & beverage, retail and...

  • Applications Analyst

    5 months ago

    Gold Coast, Australia HAYS Full time

    Exciting Applications Analyst Opportunity **Your new role** Key responsibilities: **What you'll need to succeed** - Demonstrated ability to interact at all levels within a matrix environment where information is obtained from multiple internal team members, stakeholders and vendors - Relevant tertiary education or equivalent experience - Understanding...

  • Clinical Applications Officer

    6 months ago

    Gold Coast, Australia Queensland Health Full time

    The Role An opportunity has become available for a Clinical Applications Officer to join Gold Coast Health (GCH) where the focus of our 12 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia. You will - Coordinate business and technical activities to ensure the overall...

  • Hospitality Applications Support Coordinator

    6 months ago

    Gold Coast, Australia RACV Full time

    RACV Royal Pines Resort | Gold Coast location - Permanent Full Time | Onsite - A Competitive Salary | Discounts on Selected RACV Products **Great things start here** RACV is an organisation that’s broader and bigger than you think - beyond the trusted roadside assistance and insurance lines, and significant portfolio of Travel and Leisure...

  • White Christmas Seasonal Performer

    2 months ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **White Christmas** **Seasonal Performers** **$36.80 - $37.68 (based on role as per MEAA Agreement)** **Fixed Term Contract** **Warner Bros. Movie World, Oxenford, Gold Coast** **The opportunity**: Village Roadshow Theme Parks are seeking Performers for our magical White Christmas night event here at Warner Brothers Movie World! **Your day to day**: -...

  • Culture and Performance Catalyst for Queensland Hospitals

    3 weeks ago

    Gold Coast, Queensland, Australia Small Animal Specialist Hospital Full time

    About Small Animal Specialist HospitalAt SASH, we are committed to providing exceptional care and service to pets, their families, and the veterinary community.About the RoleWe are seeking an experienced Senior People & Culture Business Partner to join our dynamic and enthusiastic P&C team on a full-time basis to support our Queensland hospitals.This role is...

  • Hospitality Applications Support Coordinator

    4 weeks ago

    Gold Coast, Australia RACV Full time

    **Gold Coast, Queensland**: - **RACV Royal Pines Resort | Permanent Opportunity**: - **Discount on RACV Products | Competitive Salary** **You’ll be part of a workplace where you feel you belong** RACV is an organisation that’s broader and bigger than you think - beyond the trusted roadside assistance and insurance lines, and significant portfolio of...

  • Program Officer

    6 months ago

    Gold Coast, Australia Queensland Health Full time

    The Role An opportunity has become available for a Program Officer (Referral Strategy and Performance) to join Gold Coast Health (GCH) where the focus of our 12 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia. You will - Coordinate and ensure delivery of solutions to...

  • Mobile Application Developer Lead

    2 weeks ago

    Gold Coast, Queensland, Australia Vitura Health Full time

    About Vitura Health">Vitura Health Limited is at the forefront of Australia's therapeutic medicine sector, pioneering digital healthcare solutions that connect patients and providers seamlessly.With a strategic portfolio of brands including Doctors on Demand, Canview, CDA Clinics, Cannadoc, Burleigh Heads Cannabis, Adaya, and Cortexa, Vitura is...

  • Manager

    6 months ago

    Gold Coast, Australia Department of Treaty, Aboriginal and Torres Strait Islander Partnerships, Communities and the Arts Full time

    **As Manager you will (but not limited to)**: - Provide authoritative, strategic, tactical, and operational advice and analysis to the Director, and Executive Director on matters relevant to the work area. - Provide proactive management and leadership for the team through a period of renewal. - Manage, lead, and deliver contract performance and review...

  • Applications Developer

    3 weeks ago

    Sunshine Coast, Australia Airdocs Full time

    Applications DeveloperSippy Downs, Full Time, IT JobsVacancy Listing Dates 22/11/2024 to 20/12/2024Please Quote Reference Number 98485Immediate start availableAn attractive remuneration package is on offerJoin the Airdocs team in Sippy DownsAirdocs require an Applications Developer to join their team in Sippy Downs.To be considered for this role you will...

  • Strategic Performance Manager

    3 weeks ago

    Central Coast, Australia Central Coast Council Full time

    Key Responsibilities:The successful candidate will oversee a newly created team in the development, submission and implementation of the Water and Sewer IPART pricing submission process. This role requires strong analytical skills with the ability to present data from multiple sources to influence decision-making and measure performance.About the Role:This...

  • Sales Manager

    4 weeks ago

    Gold Coast, Australia The Recruitment People Full time

    The Recruitment People are a company providing Recruitment & HR Solutions. **We are seeking an experienced and results-driven Sales Manager to lead and elevate the growth of our B2B sales and online presence. With a strong focus on delivering exceptional products and services, our organisation operates across a wide range of industries, offering a diverse...