Bell Captain

**Bell Captain - Crown Perth**
- At Crown, our overall success is achieved through a combined team effort, therefore we strive to provide opportunities for our employees to learn, grow and thrive in a positive and supportive work environment which embraces diversity and inclusiveness. It is expected that employees always demonstrate company core values and consistently create an environment where behaviours demonstrate each value with respective colleagues and customers.
- As a As a Bell Captain you will be responsible for the daily operations of the Bell department including team development and superior guest relations to enhance the customer service experience for hotel guests. A Bell Captain is a Team Leader or Supervisor of the Valet and Bell Services teams. In this role you will provide guidance and direction to our Bell Services Attendants and Doorpersons working at Crown Perth, this position will rotate between Crown Promenade and Crown Metropol.
- This is a full-time position and requires an Australian Drivers licence and 7 day availability.
- To be successful, you will need to demonstrate the following:

- Current WA unrestricted C class manual driver’s license
- Demonstrated experience in superior service standards
- Strong team leadership experience
- Strong communication and time management experience
- Preferred Criteria:

- Hospitality or related qualification
- Demonstrated Hotel operational experience
- Strong understanding of Hotel Property Management Systems (preferably OPERA)
- What we offer you:
This is a full time position with opportunities for future development. Crown Perth provides free parking, uniforms washed and laundered on site and free meals at our staff restaurant The Hive. Crown Perth staff have access to attractive discounts and benefits across the Perth, Melbourne and Sydney properties.
- Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

**Primary Location***: Perth

**Position Status***: Full Time