Foh Experienced Supervisor for Harry Burns

1 month ago

Mount Buller, Australia Mt. Buller Full time

Harry Burns is located on Mt Bullers main ski run, Bourke St, in the heart of the Mt Buller ski village.

We deliver a dream combo of curated Asian feeds with fresh cocktails, hitting all the Melbourne restaurant trends in the perfect winter setting.

We are looking for experienced Supervisors to join our team this winter.

**About the Role**
We are looking for a Restaurant supervisor to lead all aspects of our business. You will ensure the efficient operation of our restaurant and maintain our high production, productivity, quality, and customer-service standards.

Ultimately, you will ensure our restaurant runs smoothly and customers have an exceptional dining experience

Key responsibilities of the role include:

- Overseeing and ensuring the smooth operation of our restaurant.
- Upholding high operational standards across all areas of the restaurant, ensuring consistency and compliance with our standards and service culture
- Delivering outstanding customer experiences through personally demonstrating positive interactions and coaching the team to do the same
- Having a proactive, and solution focused approach to improving guest satisfaction
- Management of P&L reporting
- Control operational costs and identify measures to cut waste
- Rostering & supervision of shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Train new and current employees in proper customer service practices

**About You**

You are a self-motivated and driven individual who thrives on driving business performance and can lead from the front, ensuring our team understands what exceptional looks like every day.

As the Restaurant Supervisor, you will own the delivery of an outstanding dining experience and have previous work history in a similar environment. Most importantly you are someone who has a passion for creating memorable guest experiences that are second to none.

**What We Offer**

We offer the opportunity for a snow change, the chance to enjoy everything that ski village living has to offer without sacrificing your professional progression.

We also provide some of the best staff accomodation on the hill.

A small, tight knit business with a focus on great Asian inspired cuisine, we provide outstanding service and exceptional attention to detail. We strive to create a relaxed but professional vibe within our restaurant and are looking for someone that will thrive in this environment.

Attractive remuneration will be offered to commensurate with your skills and experience.

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