Store Sales Manager

6 months ago

Mornington, Australia Sharp & Carter Full time

Join a high performing retail team.
- Managing a team of 10 people.
- Customer centric business with 10/10 customer service.

**About the role**

**Responsibilities**
- Lead and manage a team of 10 employees, including hiring, training, scheduling, and performance management.
- Set sales targets and develop strategies to achieve and exceed them, while maintaining profitability.
- Foster a positive and collaborative work environment that encourages teamwork, motivation, and productivity.
- Ensure compliance with company policies and procedures, including inventory management, cash handling, and safety protocols.
- Monitor and analyze sales trends, customer feedback, and market competition to identify opportunities for growth and improvement.
- Provide exceptional customer service by resolving escalated issues, addressing customer inquiries, and ensuring a seamless shopping experience.
- Maintain store cleanliness, organization, and presentation standards to enhance the overall shopping environment.
- Develop and execute promotional events, sales promotions, and marketing initiatives to drive traffic and increase sales.
- Collaborate with senior management to develop and implement store policies, procedures, and initiatives.

**Skill & Qualifications**:

- Previous experience in people management
- Love for achieving sales targets and driving revenue growth.
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organizational and multitasking abilities.
- Ability to work effectively in a fast-paced environment and adapt to changing priorities.
- Knowledge of inventory management systems and basic financial principles.
- Flexible schedule with the ability to work evenings, weekends, and holidays as needed.

**Culture**:
Located in Australia and proudly family-owned, our culture is deeply rooted in values of care, camaraderie, and entrepreneurship. We foster a warm and inclusive environment where every team member feels valued and supported, much like an extended family. From the moment you join our team, you'll experience a genuine sense of belonging and a commitment to your growth and well-being. We encourage innovation and initiative, embracing the entrepreneurial spirit that drives us to continually seek new opportunities for growth and success. Our culture is characterized by open communication, mutual respect, and a shared dedication to delivering exceptional service and quality to our customers. Together, we're not just colleagues; we're a close-knit community working towards a common goal, driven by our passion for excellence and our love for what we do.

**How to apply**:

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