Customer Care Consultant Trade Store

6 months ago


Canning Vale, Australia Blackwoods Full time

Great salary package, employee benefits, incentives, discounts, shares & more
- Achieve work life balance in a permanent full time role, Monday to Friday ONLY
- Join an iconic Wesfarmers business, leaders in Industrial & Safety supplies

**YOUR OPPORTUNITY**

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? If so, we have the perfect opportunity for you Join our iconic Wesfarmers business as a **Customer Care Consultant** in our **Trade Store** located in **Canning Vale, WA.**

Whilst you will be focusing on delivering outstanding service to our customers and the market, no day will ever be the same You’ll serve customers face to face, stock shelves adequately, track customer orders and ensure the trade store is neat and tidy.

Your key responsibilities include, but not limited to:

- Recommend the best products or services to match customer needs
- Maintain trade store presentation standards, including merchandising and restocking
- Inform customers of new product ranges and applicable services
- Understand customer sales history, proactively identifying requirements
- Ensure timely actioning of customer requests within allocated timeframes
- Take ownership in continuing and cultivating all customer interactions
- Perform some warehouse duties and lifting as required

We have an amazing training program available so if you’re concerned you don’t have all the skills yet - we will train you

To be successful you will bring:

- Customer service experience in a trade store/retail environment (desirable)
- Well-developed customer service skills with a ‘customer first’ approach
- Confidence and experience with computers and Microsoft suites
- Clear written and verbal communication skills
- Self-motivated, problem solver and time management skills
- Be safety minded and promote all things safety within our branch
- Forklift licence (desirable but not essential)

**OUR CULTURE & BENEFITS**

To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:
To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:

- Team member discount card to use at Kmart, Bunnings, Target & Officeworks
- Monday to Friday role so you can enjoy weekends with Family and Friends
- Attractive Wesfarmers share plans every year
- Highly successful Refer-A-Friend program - earn up to $2,000 for each referral
- A range of diversity and well-being initiatives
- Ability to purchase up to 4 weeks additional annual leave
- Further Wesfarmers discounted offers from over 300 corporate partners
- Generous paid parental leave policy
- Free onsite parking & more

A career with Blackwoods will offer you rewarding experiences and opportunities for growth and development. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections.

**NEXT STEPS**

As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing).

**OUR STORY**

Blackwoods is Australia’s leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world’s best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.

With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join **Team Blackwoods**, and let’s help more people build a better Australia.

We are part of the Wesfarmers business which means you will have the opportunity to create career connections across one of Australia's most iconic organisations.

Video


  • Trade Store

    6 months ago


    Canning Vale, Australia New Start Australia Full time

    **Trade Store Customer Service - Aboriginal Identified Role** New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d)...

  • Trade Store

    7 months ago


    Canning Vale, Australia New Start Australia Full time

    **Trade Store Customer Service - Aboriginal Identified Role** New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d)...


  • Canning Vale, Australia New Start Full time

    We are currently hiring an experienced **customer service** **/* **Retail assistant* to work in our Trade store located at our site in **Canning Vale WA.** **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** Your key responsibilities...


  • Canning Vale, Australia New Start Full time

    We are currently hiring an experienced **Customer Service Assistant ** to work in our **Trade store** located at our site in **Canning Vale WA** **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** **Your key responsibilities include,...


  • Canning Vale, Australia ARRA GROUP Full time

    **ABOUT ARRA** Arra Group is a local WA company that engages with leading oil and gas/mining companies to provide our employees with opportunities that support a great lifestyle. We work in the space of Oil& Gas, Mining, Rail, Civil Construction, Health and Defence. **ABOUT THE ROLE** We are looking for enthusiastic **Customer Care Consultants **to join...

  • Store Consultant

    7 months ago


    Canning Vale, Australia National Storage Full time

    Since 2000, National Storage has become one of Australia’s leading self-storage providers, operating 230+ centres in Australia and New Zealand. As an ASX 200 company, we prioritise our people and customers, driving our success. It’s an exciting time for us at National Storage as we continue to expand and solidify ourselves as the market leader for all...


  • Canning Vale, Australia New Start Full time

    We have an exciting opportunity for a **customer care consultant** to work at our Site located in **Canning Vale WA** **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** **Your key responsibilities will include but are not limited...


  • Canning Vale, Australia Blackwoods Full time

    Opportunities to develop and grow career - Team member discount card to use at Kmart, Bunnings, Target & Officeworks - Highly autonomous role where you can leverage your expertise **Blackwoods** is looking for a **Customer Care Consultant Rio Tinto **to join our Mega Mining business team to provide an excellent service to Blackwood’s largest customer....


  • Canning Vale, Australia New Start Full time

    We have an exciting opportunity for a **customer care consultant** to work at our site located in **Canning Vale WA** **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** Key Responsibilities - Ensuring that all customer enquiries are...


  • Canning Vale, Australia New Start Full time

    We have an exciting opportunity for a **customer care consultant** to work at our site located in **Canning Vale WA** **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** Key Responsibilities - Ensuring that all customer enquiries are...

  • Retail Assistant

    2 days ago


    Canning Vale, Australia New Start Full time

    We are currently hiring an experienced **Retail assistant** to work in our Trade store located at our site in **Canning Vale WA.** **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** Your key responsibilities include, but not limited...


  • Canning Vale, Australia New Start Full time

    We have an exciting opportunity for a **customer care consultant** to work at our Site located in **Canning Vale WA** **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** **Your key responsibilities will include but are not limited...


  • Canning Vale, Australia Blackwoods Full time

    **The Opportunity** As a Customer Care Consultant, you will be part of a broader team that provide support to our customers. You will contribute to success by assisting customers with queries while being proactive to problem solve with overall satisfaction being an important goal. This is a permanent full-time opportunity and will be based onsite at our...


  • Canning Vale, Australia Blackwoods Full time

    Blackwoods is seeking a Customer Care Consultant for Rio Tinto to join our Mega Mining business team. This full-time role involves delivering exceptional service to Blackwood’s largest client and will be based at our Canning Vale, WA office. **Your day-to-day responsibilities**: - Identify customer needs through effective questioning and system checks....


  • Canning Vale, Australia Stratco Full time

    **Innovator and national leader in Retail & Manufacturing**: - ** Full Time opportunity to join our successful WA Trade Sales team**: - ** Attractive and rewarding remuneration** With more than 70 years' of experience in the building and home improvement markets, **Stratco** has become one of Australia's largest manufacturers, marketers and retailers of...


  • Canning Vale, Australia Blackwoods Full time

    Permanent full-time located in Canning Vale with a supportive team - Great employee benefits with ongoing training and career development - Join an iconic Wesfarmers business, leaders in industrial & safety supplies **YOUR OPPORTUNITY** Due to exciting growth in the business, we are looking for an enthusiastic **Customer Care Consultant **to join our...


  • Canning Vale, Australia Blackwoods Full time

    Full-time working Monday to Friday based in Canning Vale - No weekend work, weekly pay, company share plan, discounts and benefits - Join an iconic Wesfarmers business, leaders in Industrial & Safety supplies **YOUR OPPORTUNITY** Due to exciting growth in the business, we are looking for an enthusiastic **Customer Care Consultant **to join our platinum...

  • 4 X 4 Accessory Fitter

    6 months ago


    Canning Vale, Australia Labourpower Trade Full time

    Labourpower Trade are currently seeking talented **4WD Accessory Fitters **with great mechanical skills & a sound knowledge of automotive fitting to join our clients team in Canning Vale WA. Our client is one of Australia's largest suppliers of aftermarket accessories and camping gear. **Key responsibilities will include, but are not limited to**: -...

  • Selections Consultant

    12 hours ago


    Canning Vale, Australia Beaumont Tiles Full time

    **Make your mark with an industry leader - be the best!** - ** Be part of our growth**: - ** Do you love interiors and have the vision to bring clients dreams to life**: - ** Dynamic, inspiring and creative team**: - ** Permanent Part-time or Casual position (with a view to become full time)** Reporting to the WA Sales Manager, you will be working with...


  • Canning Vale, Australia New Start Australia Full time

    **Customer Service Consultants to Start Immediately** - Monday to Friday - Overtime penalties Our Client is Australia’s leading supplier of industrial and safety products. Right now they are looking for experienced **Customer Service Consultants** to join their friendly team based at Canning Vale, WA. **About you**: - Experience in a Customer Service /...