Assistant Relationship Manager, Toowoomba

2 months ago

Toowoomba, Australia ANZ Banking Group Full time

**Job Title**: Assistant Relationship Manager, Toowoomba - Suncorp Bank
**Req ID**: 77614
**Department**: SB Agri & Regional Northern
**Division**: Suncorp Bank
**Location**: Toowoomba
About Us
About the Role
As an Assistant Relationship Manager in our Agribusiness Banking team, you’ll play a key role in helping to support the Relationship Manager with the management and growth of a portfolio of valued Agribusiness customers. This is a fantastic opportunity to surround yourself with high integrity banking professionals whilst developing your knowledge and experience within Agribusiness Banking.
**Role Location**: Toowoomba, QLD
**Role Type**: Permanent, Fulltime
What will your day look like?
**As an Assistant Relationship Manager, you will**:
Support the Relationship Manager in managing and nurturing customer relationships within the assigned portfolio
Address client enquiries promptly and professionally, adhering to established service standards to enhance customer satisfaction
Proactively identify client needs, maintain accurate customer data and facilitate holistic service solutions through collaborative conversations
Provide constructive feedback on operational and risk-related issued to improve processes and contribute to ongoing enhancement initiatives within the region
Develop and maintain relationship with intermediaries, ensuring all referrals are directed to the appropriate management for further action and sales opportunities
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Tertiary qualifications in business, commerce, banking or finance are preferred but not mandatory
Demonstrated experience in customer growth and retention within financial services
Strong emphasis on customer-centricity, with excellent interpersonal skills to build relationships and influence others effectively
Proficient in conveying information clearly and confidently, both verbally and in writing, alongside strong problem-solving abilities to analyse and break down complex issues
Strong analytical skills with attention to detail
You're not expected to have 100% of these skills. We value a growth mindset, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us?
Suncorp Bank is a proud part of the ANZ Group and a place where you’ll be doing work that really matters. That’s because every role, in every team is working towards supporting the financial wellbeing of our million+ customers.
Our team members’ wellbeing is a top priority and we know it’s the added extras outside the workplace that can make all the difference. We offer a range of benefits and support resources so you can create a healthy work-life balance, helping you bring your best every day. We also provide tools that enable remote work to support flexible work arrangements whenever possible.
Being part of Suncorp Bank opens a world of exceptional growth opportunities, across Suncorp Bank as well as the many divisions within the ANZ Group which operates in almost 30 markets across the globe.
Job Posting End Date
23/10/2024, 11.59pm, (Melbourne Australia)

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