Principal Program Officer

2 weeks ago


Brisbane, Australia Queensland Fire and Emergency Services Full time

About us

As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.
Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue Service, disaster management services, the Rural Fire Service and the State Emergency Service (SES), and also supports other volunteer groups providing emergency response to Queenslanders.

**Please note**: This position will be transitioning to Queensland Police Service (QPS) as part of a Machinery of Government Change prior to 30 June 2024, with the State Emergency Services (SES) due to become an entity of the QPS. As part of this transition, you will be required to undergo QPS vetting in accordance with the Police Service Administration Act 1990.

Purpose of the role

SES Strategy and Planning Directorate delivers on SES organisational priorities and objectives, providing strategic management of SES future and developing capabilities and functions. The SES Strategy Unit provides direction and guidance for the long-term goals and objectives of the SES by developing and implementing strategies and frameworks and evaluating the performance and impact of the current and future initiatives at an entity level.

Reporting to the Executive Manager, you will lead and manage strategic foresight initiatives that contribute to delivering business intelligence capabilities to guide evidence-based decision-making. You will be responsible for undertaking research and data analysis to identify, develop, and prioritise capability and resourcing initiatives that support the needs of SES and the community now and into the future. You will also contribute to developing and implementing strategic frameworks and guidelines.

Key requirements

Highly desirable requirements
- Knowledge and experience in developing and implementing high level strategic planning framework, services, policies and procedures, relating to disasters and emergencies.
- Experience in futures thinking / foresight and/or strategic intelligence methodologies.

Special requirements
- This role supports SES operational activity through representation in either an SES Operations Centre, State Disaster Coordination Centre, SES Regional Operations Centres and/or Incident Control Centres and/or Emergency Operations Centres as required.
- The incumbent will be appointed as a staff member of the SES and the hours of duty applicable to this role are pursuant to the Queensland Public Service Officers and Other Employees Award - State 2015: specifically, the spread of ordinary hours for SES staff are 0600 to 2200, Monday to Sunday.
- It is expected that the incumbent may participate in an out-of-hours on-call roster during emergency operations. This may require work outside of normal hours (e.g. night shift), including weekends, working extended hours and may include deployment to other parts of the state.

Your key accountabilities

Your part in the ongoing success of our department, in supporting frontline services will see you responsible for a variety of work, including, but not limited to:

- Design, develop, and implement best practice approaches, frameworks and guidelines for organisational strategy and capability development, ensuring compliance with SES' strategic intent.
- Work across business units to lead the identification and prioritisation of SES capability and resourcing future needs, developing recommendations that guide investment in new initiatives in line with SES' strategic priorities.
- Lead and deliver strategic foresight initiatives, including environmental and horizon scanning products, tools and services to support and guide business intelligence.
- Undertake research and analysis and provide strategic advice on emerging opportunities and threats to support and inform business intelligence, strategy and capability development, and guide decision making.
- Prepare, evaluate and review complex reports, briefs, submissions, and other correspondence on issues and initiatives in accordance with departmental requirements.
- Build, consult with, and maintain effective working relationships with key internal and external stakeholders to embed organisational strategy frameworks and processes and build a strong business intelligence, research, and innovation culture.
- Promote and support a teamwork approach by developing an understanding of team roles and working collaboratively to achieve outcomes with a commitment to effective and quality service delivery.

Capabilities

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role:
Leadership Competency Stream - Individual Contributor (leading self)

Vision
- Leads strategically
- Stimulates ideas and innovation



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