Employee Onboarding

5 months ago

Melbourne, Australia Australian Unity Full time

**Join us and let’s make a bigger difference together.**

It’s an exciting time to be joining Australian Unity - we have grown significantly over recent years and are transforming to capitalise on further growth opportunities to help our customers and employees thrive. We operate with commercial principles and with a strong social purpose to create community value. Australian Unity is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Established in 1840, we’re Australia’s first member-owned wellbeing company. Today we have over $1 billion in revenue and provide smart solutions and services to more than 700,000 Australians. We employ over 7000 people and our purpose is to **Help People to Thrive**.

**Your New Role**:
We have an exciting opportunity to join our passionate team of Employee Onboarding & Experience consultants within the Talent & Workforce Acquisition team. This team sits within Australian Unity’s broader People & Culture function, offering great opportunities for future career development.

As an Employee Onboarding & Experience Consultant, you’ll be partnering with Talent Acquisition Specialists and Hiring Managers to create a supportive and seamless onboarding journey, ensuring the beginning of employment with Australian Unity sets the scene for a great place to work.

**Your New Role Looks Like This**:

- Efficiently & accurately generating contracts, background checks, managing new starter documentation and system set up.
- Maintaining call/query handling targets within service level agreements.
- Adherence to company policies & legal obligations for all new starters, including monitoring processes to identify, assess & resolve risks quickly and effectively
- Contribute to People & Culture projects where required to improve the employee experience episode transformation.

**About You**:
Without you, recruitment stops. Your eye for detail and passion for service will drive you to efficiently and accurately generate contracts, background checks, manage new starter documentation and system set up.

**Some of the key things we are looking for**:

- Experience developed within a similar role
- Whilst not mandatory, qualifications within Human Resources would be highly regarded
- Proactive, engaged and collaborative approach to your work
- Strong customer service experience and solid computer literacy - SuccessFactors and Service Now experience highly desirable however not essential
- Strong attention to detail and ability to manage conflicting priorities and manage expectations within tight timeframes
- Well-developed verbal communication and interpersonal skills, with proven ability to build rapport, interact effectively at all levels and provide support and advice

**Your Benefits**:
You will enjoy a range of great employee benefits and rewards including:

- Competitive Remuneration and Incentive Program
- A range of attractive product and service discounts from Australian Unity’s Retail and Wealth Management portfolio - including health insurance and banking products
- Supported Learning and Career Development program
- Flexible Working Arrangements including Work-From-Home days with a real work-life balance
- Available access to LinkedIn Learning courses through our great Learning platform
- Additional paid Wellbeing and Community Volunteer Days yearly

**What Makes Us, Us**

Putting people first is not just something we say, it's what we do. We care for our people so they can care for themselves and our customers. We stay true to our values (Bold, Warm, Honest), we work hard because it matters and we work well together - collaborating, encouraging and even managing to have some fun.

At Australian Unity we do the right thing and we expect the same from others. Being a member-owned company, means we're focused on our members and customers, not shareholder returns. Our purpose to Help People to Thrive, drives us to make a real difference, every day, big and small. We are passionate about improving the wellbeing of all Australians and about making a positive difference.

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