IT Support Analyst
1 week ago
EXCLUSIVE | Federal Government Agency seeking an experienced ICT Support Analyst to join the Canberra team.
**Your new company**
This position is responsible for providing all front-line IT technical support. This role works closely with the End User Support team, and when required to provide this support. To perform this role, the Support Analyst will have an understanding of software and hardware technologies used by the Agency in order to triage problems and pass them onto senior team members, keeping in mind the importance of speed of response and resolution.
**Your new role**
- Provide timely and accurate advice relating to activities and management of the Agency’s knowledge and records and information management and technology operations.
- Sustain effective, collaborative relationships and networking with all internal clients and external stakeholders.
- Analyse, document and recommend improvements for the growth of technology and associated systems.
- Contribute to risk management meetings and contribute to risk management activities across the Agency.
**What you'll need to succeed**
- Experience in IT analysis of Desktop Hardware and Software to resolve problems for customers
- Demonstrated ability to provide technical contributions, coupled with strong interpersonal skills in sustaining relationships.
- Demonstrated understanding of IT infrastructure technology including servers, desktops, networks, operating systems, platforms and configurations.
- Proven ability to analyse and resolved level 1 and level 2 problems in a desktop environment
The following will be found highly desirable:
- Degree in Information Technology
- Completed courses in IT related technologies
- Completed Certificate 4 in Information Technology
**What you'll get in return**
- An opportunity to work with a large Federal Government agency
- Attractive hourly rate + super
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
**LHS 297508** #2714739
-
Siebel Analyst
8 months ago
Canberra, Australia Zone IT Solutions Full timeWe are looking for Siebel Analysts for a long term role in Canberra. **Requirements**: **Requirements**: - Senior Analyst experience in a number of large projects - Experience working in a team of analysts that produce quality designs in a COTS environment - Proven experience on technical analysis, design and code development - Excellent written and oral...
-
Data Analyst
7 months ago
Canberra, Australia IT Alliance Australia Full timeCanberra **Department of Foreign Affairs and Trade** One of our **Federal Government** clients is looking for **Data Analyst **in **Canberra**.** **We are looking for the following Skills/Experience**: - Demonstrated experience as a data analyst and use of Microsoft PowerBI for over 3 years. - Experience with data modelling, as well as, analysing data...
-
System Analysts
9 months ago
Canberra, Australia IT Alliance Australia Full timeCanberra, Brisbane, Adelaide and Melbourne **Services Australia** One of our **Federal Government** clients is looking for **System Analysts **in **Canberra, Brisbane, Adelaide **and** Melbourne.** **We are looking for the following Skills/Experience**: - Collaborate with stakeholders to resolve issues, solve problems, and ensure effective and timely...
-
Security Operations Analyst
7 months ago
Canberra, Australia IT Alliance Australia Full timeCanberra **Department of Defence (SA)** One of our **Federal Government** clients is looking for **Security Operations Analyst **in **Canberra**.** **We are looking for the following Skills/Experience**: - Performing initial assessment of any potential damage associated with security incidents. - Demonstrated 3+ years of cyber security experience. -...
-
Test Automation Analyst
9 months ago
Canberra, Australia IT Alliance Australia Full timeCanberra **Department of Agriculture, Fisheries and Forestry** One of our **Federal Government** clients is looking for **Test Automation Analyst **in **Canberra**.** **We are looking for the following Skills/Experience**: - Experience integrating Tricentis Tosca automated test suites with continuous integration tooling such as Azure DevOps. - Over five...
-
System Analyst
7 months ago
Canberra, Australia Clicks IT Recruitment Full time**As a System Analyst, you will work as part of a highly motivated and cohesive team using agile approaches to design, develop and support business solutions by creating highly specialised technical specifications. Applications team currently operates in DevOps model within Scaled Agile framework (SAFe). In DevOps model Delivery and Operational...
-
Cyber Analyst
9 months ago
Canberra, Australia IT Alliance Australia Full timeCanberra **Department of Agriculture, Fisheries and Forestry** One of our **Federal Government** clients is looking for **Cyber Analyst **in **Canberra**.** **We are looking for the following Skills/Experience**: - Presenting risk assessments and findings to senior executive audience. - Ability to develop strong productive relationship, communication...
-
Test Analyst
8 months ago
Canberra, Australia IT Alliance Australia Full timeCanberra **Australian Federal Police** One of our **Federal Government** clients is looking for **Test Analyst **in **Canberra**.** **We are looking for the following Skills/Experience**: - Demonstrated relevant experience (and past performance) in delivering the same or similar goods and/or services. - Provide guidance and mentor other testers to ensure...
-
Test Analyst
8 months ago
Canberra, Australia IT Alliance Australia Full timeCanberra **Department of Agriculture, Fisheries and Forestry** One of our **Federal Government** clients is looking for **Test Analyst **in **Canberra**.** **We are looking for the following Skills/Experience**: - Demonstrated experience as a software tester worked on database systems including SQL. - Strong ability in understanding and analysing...
-
Network Analyst
7 months ago
Canberra, Australia IT Alliance Australia Full timeCanberra **Department of Foreign Affairs and Trade** One of our **Federal Government** clients is looking for **Network Analyst **in **Canberra**.** **We are looking for the following Skills/Experience**: - Experience of working in ICT operational environments, including monitoring and fault resolution. - Experience is transitioning new network...
-
Functional Analyst
6 months ago
Canberra, Australia IT Alliance Australia Full timeCanberra **Department of Industry, Science and Resources** One of our **Federal Government** clients is looking for **Functional Analyst **in **Canberra**.** **We are looking for the following Skills/Experience**: - Minimum 3 years experience working with Microsoft 365 dynamics. - Configure a particular program, grant opportunity or service, based on the...
-
Test Analyst
7 months ago
Canberra, Australia IT Alliance Australia Full timeCanberra **Department of Employment and Workplace Relations** One of our **Federal Government** clients is looking for **Test Analyst **in **Canberra**.** **We are looking for the following Skills/Experience**: - Extensive experience (5 years+) undertaking system and integration testing of large-scale systems, using manual testing methods. -...
-
Security Analyst
9 months ago
Canberra, Australia IT Alliance Australia Full timeCanberra, Brisbane, Adelaide and Melbourne **Services Australia** One of our **Federal Government** clients is looking for **Security Analyst **in **Canberra, Brisbane, Adelaide** and **Melbourne.** **We are looking for the following Skills/Experience**: - Develop long term plans for the team and manage work in the context of business priorities. -...
-
Test Analyst
9 months ago
Canberra, Australia IT Alliance Australia Full timeCanberra **Australian Federal Police** One of our **Federal Government** clients is looking for **Test Analyst **in **Canberra**.** **We are looking for the following Skills/Experience**: - Experience in defect management, including raising, monitoring, allocating and retesting defects through to resolution. - Demonstration experience in using Azure...
-
Test Analyst
9 months ago
Canberra, Australia IT Alliance Australia Full timeCanberra **Department of Agriculture, Fisheries and Forestry** One of our **Federal Government** clients is looking for **Test Analyst **in **Canberra**.** **We are looking for the following Skills/Experience**: - Demonstrated experience as a software tester worked on database systems including SQL. - Strong ability in understanding and analysing...
-
Digital Program Test Analyst
8 months ago
Canberra, Australia IT Alliance Australia Full timeCanberra **ICON WATER LIMITED** One of our **Federal Government** clients is looking for **Digital Program Test Analyst **in **Canberra**.** **We are looking for the following Skills/Experience**: - Demonstrable experience developing Test Cases and supporting the resolution of identified test defects. - Demonstrable experience working with Azure DevOps,...
-
Cyber Technical Analyst
9 months ago
Canberra, Australia IT Alliance Australia Full timeCanberra **Department of Agriculture, Fisheries and Forestry** One of our **Federal Government** clients is looking for **Cyber Technical Analyst **in **Canberra**.** **We are looking for the following Skills/Experience**: - Demonstrated they have implemented Essential Eight in other Government agencies which includes technical uplift and guidance to a...
-
Performance Test Analyst
9 months ago
Canberra, Australia IT Alliance Australia Full timeCanberra **Department of Agriculture, Fisheries and Forestry** One of our **Federal Government** clients is looking for **Performance Test Analyst **in **Canberra**.** **We are looking for the following Skills/Experience**: - Proven extensive technical experience and understanding of the toolset OpenText LoadRunner Professional. - Utilising expert level...
-
Cyber-analyst
7 months ago
Canberra, Australia IT alliance Australia Full timeOne of our Federal Government Clients is seeking to engage a **Cyber Security GRC analyst**. This is a long-term contractual position. **Role : Cyber Security GRC analyst** **Location : Canberra,ACT** **Contract Length ** : 12 months, with possibility of 12 months extension **Security Clearance ** : Australian Citizen with...
-
Data Analyst Manager
9 months ago
Canberra, Australia IT Alliance Australia Full timeCanberra, Brisbane, Adelaide and Melbourne **Services Australia** One of our **Federal Government** clients is looking for **Data Analyst Manager** in **Canberra, Brisbane, Adelaide** and **Melbourne.** **We are looking for the following Skills/Experience**: - Develop and manage a range of internal and external stakeholder relationships by effectively...