Relationship Consultant

3 weeks ago

St Leonards, Australia Virgin Active Australia Full time

Join an iconic brand and inspire people to live an active life at St Leonards
- Base salary + uncapped commission (guaranteed commission for your first 3 months)
- Free gym membership, complimentary PT sessions, discounts with retailers

**Who are we?**

Virgin Active is a globally recognised brand with over 233 clubs in 8 countries and more than 1 million members. As part of the Virgin Group founded by Sir Richard Branson, Virgin Active disrupted the UK fitness industry in 1999 by creating large health clubs offering an unprecedented number of world-class health and fitness products and services all under one roof.

Virgin Active opened its first club in Australia on Sydney's Northern Beaches in 2008 and is now building an unparalleled collection of iconic locations in Sydney and Melbourne. A global industry leader for two decades, Virgin Active Australia continues to innovate by developing a more personalised gym, multi-boutique experience and mission to inspire more Aussies to live an active life.

Located in St Leonards Square and spread across 1,158 sqm, our St Leonards club is your go-to location for work, rest and play on the lower North Shore. Inside you'll find purpose-built spaces for Boxing, Reformer Pilates, Yoga and Grid Training (HIIT), plus a gym with strength, cardio and functional training zones. We've also catered for your post-workout-self, with luxury changeroom amenities including Dyson Supersonic hairdryers, ghd® straighteners and Apelles products. It's the experience your workout deserves.

**Your Gig**:
Reporting to the Sales Manager, you'll connect people to a gym membership that empowers them to live happily ever active.
- In a nutshell:_
- You'll identify and gain new members through daily activities like prospect and retention calls, community activations (always loads of fun) and following up leads and referrals
- You'll understand peoples' goals, buying criteria and decision-making processes to form a genuine and long-term relationship with them
- You'll provide people with relevant solutions and recommendations to help them achieve their goals
- You'll deliver warm and genuine interactions where queries and feedback are handled effectively
- You'll create a flawless experience for each new member by providing a non-intimidating sign-up process and a thorough set-up to ensure they have a smooth first visit
- You'll be empowered to manage your own time and can be counted on to reach your targets

**All about you**:

- You're passionate about fitness, patient, level-headed and cool under pressure with relevant customer service, retail or hospitality experience
- You're comfortable on the phones and get a kick out of hitting and exceeding targets
- You're comfortable communicating at all levels. You're curious and love to learn about people so that you can come up with prescriptive solutions to kick start their fitness journey
- You're a team player. You love voicing ideas with your team mates. People can count on you to offer a helping hand. A+ for you
- You're able to work full time (38) hours on a rotating roster

**What we offer you**:

- A brand built on a human touch with a playful side
- A culture that's all about inspiring people to live an active life
- Supportive 4-week onboarding program and ongoing career development
- Guaranteed commission in the first 3 months while we set you up for success
- Progression system giving you the potential to increase your base salary after 12 months
- Find balance with a free Virgin Active membership (and one for your buddy after 12 months)
- 3 complimentary sessions with one of our coaches and ongoing discounts to help you reach your wellness goals
- Special deals with our retail and service partners
- Paid parental leave to spend time with your new little human
- Confidential 24-hour support via our employee assistance program
- Fun. Guaranteed

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