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Centre Leader

4 months ago

Buderim, Australia GenesisCare Full time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Your life’s best work

Are you an experienced Leader in the healthcare or community services industry?

GenesisCare has an exciting opportunity for a motivated and passionate Centre Leader with Healthcare industry experience who will be responsible for the leadership and management of our oncology site, located at our Brand-New Noosa Clinic.

As the Centre Leader you are responsible for the local leadership and management of a centre and the delivery of high quality patient centred services. This role requires outstanding leadership skills in liaising, influencing and negotiating with staff at all levels of the organisation including external stakeholders.

More specifically, you will:

- You will also drive a culture of continuous improvement, delivering exceptional patient centered services
- Manage all operations and lead all centre-based staff in accordance with best practice indicators in patient care, quality, safety, people, and financial management.
- Lead and/or be heavily involved in a portfolio of work that will assist with the improvement of performance and standardisation across GenesisCare Queensland
- Identify and/or develop key internal and external relationships, opportunities for future service provisions and potential referrer or doctor partnerships.
- Contribute to a patient centered approach to service, taking responsibility to lead this at the centre level as well as to provide input into broader service delivery initiatives.
- Build, implement, and maintain a positive patient experience at the centre.
- Use regular satisfaction surveys as the basis to gain, interpret and communicate feedback to the team to help shape the patient experience.

We're interested in hearing from people who have:

- Proven ability to manage cross functional multi-disciplinary teams.
- Experience managing a team in a healthcare or community services setting.
- Demonstrated understanding of clinical and/or business performance metrics
- Demonstrated capacity to successfully perform in a complex healthcare environment.
- Demonstrated acumen in people and process change management and implementing process improvements.
- Demonstrated understanding and experience leading clinical change and innovation initiatives.
- Proven ability to manage internal and external stakeholder relationships.
- Graduate level qualifications in a relevant area - a either Health care or business related and post-graduate qualifications in business or equivalent would be desirable.
- Proven workforce leadership and health care management experience (Desirable)
- Flexibility to travel when required to other sites and/or leadership meetings.

Benefits of joining our team:

- Working with a vibrant team aligned with providing the best patient experience possible and outcomes.
- Internal and external training and development opportunities.
- Close knit internal community.
- All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling.
- Learn and grow with our award-winning development programs.
- Free access to thousands of LinkedIn training courses.
- Qantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discount.

About GenesisCare

We are 1,300+ highly trained healthcare professionals and support staff in Australia designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 30,000 patients annually.

People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is "do your life's best work, by always growing, having a profound human impact and making great things happen together." If you'd like to make a difference, join us at GenesisCare.

Applications Close: Sunday 26th May 2024

GenesisCare is an Equal Opportunity Employer.