Front of House Manager
7 months ago
We are seeking a dynamic and passionate Cafe Manager to join our team and lead our cafe to new heights. As the Cafe Manager at LBF, you will play a pivotal role in delivering exceptional service and creating a welcoming environment for our customers. You will also have the opportunity to lead a dedicated team of cafe staff and uphold the values and vision of our brand.
**Responsibilities**:
- Hiring and onboarding new wait staff and baristas
- Training employees on drinks preparation and proper use of coffee equipment
- Should know Coffee making.
- Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
- Maintain updated records of daily, weekly and monthly revenues and expenses
- Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)
- Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
- Ensure all cafe areas are clean and tidy
- Nurture friendly relationships with customers to increase loyalty and boost our reputation.
**Salary**: $60,000.00 - $70,000.00 per year
**Benefits**:
- Employee discount
- Free drinks
- Free food
- Salary packaging
Schedule:
- 8 hour shift
- Day shift
- Morning shift
Supplemental pay types:
- Bonus
- Performance bonus
**Experience**:
- Hospitality: 2 years (preferred)
Work Authorisation:
- Australia (required)
Ability to Commute:
- Wollongong, NSW 2500 (required)
Ability to Relocate:
- Wollongong, NSW 2500: Relocate before starting work (required)
Work Location: In person
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