Control Room Operator Nsw

3 weeks ago


Blacktown, Australia Certis Security Full time

**The Company**

Certis Security Australia and its operating companies SNP Security and BRI Security is one of Australia’s leading security service provider with over 3,000 employees nationwide, providing our clients with industry leading security services with our state-of-the-art technology and highly qualified staff. As part of the Certis Group, SNP Security and BRI Security deliver integrated security solutions including operations technology, aviation, front-line and concierge security services to clients worldwide.

**Position Purpose**
- To monitor alarm activations from schools, dispatch security guards to respond to alarms, and coordinate essential urgent repair services to Departmental property.
- **Your main responsibilities**:

- Monitoring of alarm systems
- Dispatch alarm responses
- Placement of security manpower resources and essential urgent repair services
- Monitor the Campus CCTV system
- Monitor, control and maintain Access Control to the site
- Provide Customer Service to all stakeholders
- Investigate and appropriately action all complaints received by stakeholders.
- Reporting incidents and breach of Security immediately
- Assist in training of staff
- Complete documentation that accompanies any of the above activities
- Possess current First Aid certificate
- Full New South Wales Drivers Licence
- Hold a valid New South Wales Class 1 ACE Security Licence
- Be prepared to work AM/PM shift work rosters with varying hours of attendance including weekend work.
- Be physically fit, well presented/ groomed with pleasant disposition
- Have strong organizational skills and ability to manage multiple tasks
- Able to work well and remain calm under pressure
- Have effective communication skills both verbal and written communication
- Demonstrate a strong customer focus and be able to live our values
- Good understanding and experience in WHS and emergency response management procedures;
- Strong experience in conflict resolution;
- Good report writing skills.
- Be capable of learning new skills quickly
- Exceptional Customer service skills
- Being flexible and adaptable

**Key Responsibilities**
- Be professional and courteous to all staff and clients
- Perform inductions to ensure continued WH&S of site
- Oversee & assist customer with observations of site WH&S procedures
- Professional liaising with State Police, Emergency Services and all stakeholders
- Open communications with colleagues and client representatives
- Ability to compile precise and professional reports
- Attend all rostered shifts and conduct handover will relieving staff, being punctual for all shifts
- Maintain a clean and tidy work environment
- Ability to maintain detailed records
- Ability to maintain and enter data into data base
- Submit precise and professional detailed incident reports as required
- Be able to work unsupervised

**Benefits & Culture**
- Friendly and inclusive environment
- Growth and development are supported and promoted
- A discount program where employees, and their family members, can save at over 400 retailers Australia wide
- A well-being program that provides advice about mental, physical, and financial well-being
- An Employee Assistance Program (EAP) that is available to employees and their families
- Cultural diversity is valued and supported
- Emphasis on learning and development, where a state-of-the-art LMS is available to all employees

**Diversity Statement**

NSW - Master Licence 405 149 073

ACT - Master Licence 17501742

QLD - Security Firm Licence 3158254

SA - Security Agents Licence ISL 235794

VIC - Private Security Business Licence 689-218-50S

VIC - Private Security Business
Registration 689-218-92S

WA - Security Agents Licence SA58716

**Benefits**:

- Employee discount
- Professional development assistance
- Referral program

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Rotating roster
- Shift work
- Weekend availability

Supplemental pay types:

- Penalty rates

Application Question(s):

- Are you fully vaccinated against COVID 19?

Licence/Certification:

- 1 ACE NSW Security licence (required)
- Current NSW First Aid (required)
- NSW Driver licence (required)
- Control Room Operations experience? (required)

Work Authorisation:

- Australia (required)

Work Location: One location



  • Blacktown, New South Wales, Australia Certis Security Full time

    The CompanyCertis Security Australia and its operating companies SNP Security and BRI Security is one of Australia's leading security service provider with over 3,000 employees nationwide, providing our clients with industry leading security services with our state-of-the-art technology and highly qualified staff. As part of the Certis Group, SNP Security...


  • Blacktown, Australia Certis Security Australia Full time

    At Certis, our people are the drivers of our success. We create environments that empower our teams to innovate and succeed throughout their career. We are always on the lookout for talent that not only embodies but is committed to upholding our 7 values -safety, integrity, customer focus, teamwork, courage, care and professionalism. Much like Australia...


  • Blacktown, New South Wales, Australia Certis Security Australia Full time

    At Certis, our people are the drivers of our success. We create environments that empower our teams to innovate and succeed throughout their career. We are always on the lookout for talent that not only embodies but is committed to upholding our 7 values -safety, integrity, customer focus, teamwork, courage, care and professionalism.Much like Australia...

  • OCC Controller

    5 days ago


    Blacktown City Council, Australia CDC NSW Full time

    ComfortDelGro Corporation (CDC) is the largest private bus operator in NSW. Our subsidiaries, QCity, Hillsbus, Hunter Valley Buses and Blue Mountains Transit, provide passenger transport services to Queanbeyanand Canberra, Sydney's North West, Hunter Valley and Blue Mountains regions.Our people are our most valued asset, they are the heart of our success....


  • Blacktown City Council, Australia CDC NSW Full time

    ComfortDelGro Corporation (CDC) - Join the Leading Bus Operator in NSWAt ComfortDelGro Corporation (CDC), we pride ourselves in being the largest private bus operator in NSW. Our subsidiaries, including QCity, Hillsbus, Hunter Valley Buses, and Blue Mountains Transit, offer reliable passenger transport services to various regions like Queanbeyan, Canberra,...


  • Blacktown, Australia Complete Pest Co Full time

    Join Our Team of Pest Control Experts in Blacktown, NSW! Are you a skilled and experienced Pest Control Technician looking for a rewarding career opportunity? Look no further! Our thriving pest control business in Blacktown is expanding, and we're on the lookout for a dedicated and knowledgeable professional to join our team. **Why Choose Us**: **Above...

  • Room Attendant

    2 weeks ago


    Blacktown, Australia silk Full time

    **Location: Blacktown** Full Job Description **_Let us introduce Silk Hospitality_** **Silk Hospitality** is a proudly Australian owned and operated hotel services company, headquartered in Perth, WA. Established locally in 2010, ** Silk** is an industry leader in the provision of comprehensive and high-quality housekeeping services to the luxury hotel...

  • Product Manager

    3 weeks ago


    Blacktown, Australia Atlas Copco Australia Pty Ltd Full time

    **Product Manager - Temperature Control**: - Functional area: Product Management- Country: Australia- City: Blacktown, NSW- Company name: Atlas Copco Australia Pty Ltd- Date of posting: Apr 10, 2024Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us...

  • Traffic Controller

    2 weeks ago


    Blacktown, Australia 360 Personnel Full time

    **Job description** The job involves traffic controlling and assisting site supervisors and project managers around the job site. This is a great opportunity to join a great company and **set a career path.** - **What 360 Personnel Offer...**_ - Immediate start - Casual and full-time positions - Help With Career Growth - Weekly Payment - **What 360...

  • Room Attendant

    3 weeks ago


    Blacktown, Australia silk Full time

    **Location: Blacktown** Full Job Description **_Let us introduce Silk Hospitality_** **Silk Hospitality** is a proudly Australian owned and operated hotel services company, headquartered in Perth, WA. Established locally in 2010,** Silk** is an industry leader in the provision of comprehensive and high-quality housekeeping services to the luxury hotel...

  • Room Attendant

    6 days ago


    Blacktown, Australia silk Full time

    **Location: Blacktown** Full Job Description **_Let us introduce Silk Hospitality_** **Silk Hospitality** is a proudly Australian owned and operated hotel services company, headquartered in Perth, WA. Established locally in 2010, ** Silk** is an industry leader in the provision of comprehensive and high-quality housekeeping services to the luxury hotel...

  • Dispatch Operator

    4 weeks ago


    Blacktown, Australia LLS AUS GROUP Full time

    Great opportunity for a dispatch operator to work with a progressive company that values its team in Erskine Park, NSW. ASAP START! **Requirements**: - Must have prior experience with allocation and lodging with computer skills. - Must have dispatch or logistics experience. - Must follow compliance with good manufacturing practices and good hygiene...


  • Blacktown, Australia YMCA NSW Full time

    **Date**:06-Feb-2023 **Location**: Blacktown, AU **Company**:YMCA NSW - **Inspire and influence young hearts and minds**: - **Create valuable opportunities outside of the classroom**: - **Unique Part-time role with flexible hours and working arrangements, to help your work-life balance** We are looking for committed educators to support children at our...

  • Traffic Controller

    5 days ago


    Blacktown, New South Wales, Australia 360 Personnel Full time

    Job descriptionThe job involves traffic controlling and assisting site supervisors and project managers around the job site. This is a great opportunity to join a great company and set a career path.- What 360 Personnel Offer..._ Immediate start Casual and fulltime positions Help With Career Growth Weekly Payment- What 360 Personnel Require from you..._-...

  • Mechanical Fitter

    2 months ago


    Blacktown, Australia Automated Control Solutions PTY LTD Full time

    **Duties**: - Demonstrate safe working practices and a commitment to a safe working environment - Complete the mechanical assembly of valve and control products on time, in full and to correct quality - Liaise with design engineers to improve product design and assembly methodologies. - Follow workplace policies and procedures. - Conducting performance...

  • Mechanical Fitter

    20 hours ago


    Blacktown, Australia Automated Control Solutions PTY LTD Full time

    **Duties**: - Demonstrate safe working practices and a commitment to a safe working environment - Complete the mechanical assembly of valve and control products on time, in full and to correct quality - Liaise with design engineers to improve product design and assembly methodologies. - Follow workplace policies and procedures. - Conducting performance...


  • Blacktown, Australia YMCA NSW Full time

    **Date**:13-Mar-2023 **Location**: Blacktown, AU **Company**:YMCA NSW - **Be a leader in your community and create valuable opportunities outside of the classroom**: - **Unique development role for those with a background in teaching or early childcare**: - **Flexible, fun, and rewarding career progression** We are looking for a customer service driven...


  • Blacktown, Australia Blacktown City Council Full time

    **Job No**:BC2839*** **Location**:Blacktown, NSW*** ***: Blacktown is a vibrant city located in the very heart of Greater Sydney, halfway between Sydney City and the Blue Mountains. It is a city of ambition and excitement. With a total of 54 residential suburbs, and population of 435,000 coming from more than 180 different birthplaces, Blacktown City is...

  • Machine Operator

    3 weeks ago


    Blacktown, Australia Momentum Consulting Full time

    Are you looking for Ongoing work Call Me Now! 96331141 Shift time: 7:00AM to 3:00PM Pay: starts from $29 We are currently seeking machine operator for our client who is a leading pharmaceutical company, Located in Blacktown. **Benefits** - Mon-Fri, on-going - Day shift - Healthy work/Life balance **To be considered for this role, you must have the...

  • Spotlight Operator

    2 weeks ago


    Blacktown, Australia Workers Lifestyle Group Full time

    **About us** The Workers Lifestyle Group have a proud record of achievement. We remain focused on our continued relationships with, and relevance to our members and community as well as our value as a sporting, entertainment, and social icon in Sydney's burgeoning West. With such a strong foundation we possess a strong philosophy of stability and progress...