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Claims Coordinator

4 weeks ago

Sydney, Australia Ignite Specialist Recruitment Services Full time

Contract Type

Permanent

Reference

BH-369849-7

Industry

Call Centre & Customer Service

Salary

per annum - Min: AUD 65000 - Max: AUD 70000

**Passionate about customers and guiding them through from start to finish? This one is for you**

**Duties**:

- Deliver high quality customer service
- Manage a portfolio of claims at various complexity levels
- Investigate claims and provide accurate assessment and strategies
- Process administrative tasks
- Maintain exceptional internal and external stakeholder relationships
- Maintain KPIs throughout the account management process

**What you'll need**:

- Call centre or claims experience is desirable
- Excellent interpersonal, customer care and communication skills
- Self-motivated and a great team player
- Attention to detail, file integrity and compliance
- Excellent computing and literacy skills
- Ability to listen with understanding and empathy and identify useful information for claims assessment
- Proven ability to work under pressure and multi-task effectively in an evolving environment
- Experience working in a fast-paced environment

**Nearby parking available and a short walk from public transport hubs**

**Join a collaborative and growing team now