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Ehearings Support Officer, County Court of Victoria

1 month ago


Melbourne City Centre, Australia Court Services Victoria Full time

About Us
The County Court of Victoria is established pursuant to the County Court Act 1958. It has original and appellate jurisdiction and is the principal trial court in the State of Victoria. The Court hears over 12,000 criminal, common law, and commercial cases each year. The County Court has unlimited monetary jurisdiction in common law and commercial matters. In its criminal jurisdiction, the Court hears all indictable offences except treason, murder, and related offences.
There are a total of 80 Judges of the Court and over 300 staff, including judicial support staff. The County Court regularly conducts circuit sittings at 12 circuit courts situated in major centres throughout regional Victoria.
The County Court is committed to continuous improvement in accordance with the International Framework for Court Excellence. The Court's vision is to be a leader in court excellence, delivering the highest standard of justice to the community and inspiring public confidence in the rule of law.
About the Role
Reporting directly to the Manager, Court Technology, the role forms part of the wider Court Technology team which is responsible for the day-to-day support, testing and maintenance of courtroom technology at the County Court
The role is responsible for providing dedicated onsite information technology-related support, expertise and training in respect of in-court technology, with a focus on supporting the work of the judiciary and judicial support staff in all aspects of digitally supported proceedings.
This includes both day-to-day business-as-usual (BAU) AV support and business-prioritised solutioning and integration work.
About You
A relevant ICT tertiary qualification in information systems or computer science is desirable (or equivalent industry experience).
Familiarity and/or certification in process orientations such as IT Service Management (ITIL V3 or greater), PRINCE2 or PMI and any Cisco or Microsoft technologies is desirable.
Hands on AV technical experience.
How to apply
- resume
- a short cover letter

Other information
CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.